Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz not able to crawl our site - any advice?
-
When I try and crawl our site through Moz it gives this message:
Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.
I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt.
Anyone got any advice on where I could go to get this sorted?
-
Hello, have the same issue and MOZ getting "Bummer no data found" for domain https://wherebuycoin.com/ . The SEMRush and Ahrefs see this site, but MOZ not, even after 2 years. What can be wrong? Where to read why MOZ not crawling my site?
Thanks!
- topic:timeago_earlier,3 months
-
Check your website's robots.txt file to ensure that it's not blocking Moz's user-agent or specific directories/pages that you want to be crawled. Update the robots.txt file if necessary to allow Moz to crawl your site.
- topic:timeago_earlier,5 years
-
Hey,
We crawled the site just fine with Screaming Frog. Perhaps this is a Moz issue?
Looks like they are well aware of it though.
Thanks!
-
Hi,
I'm sorry to hear about this! Would you be able to write into help@moz.com as this will allows us to investigate into this via the most convenient method.
Looking forward to hearing from you,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Moz trust
Where do I find my sites ranking for a MOZ TRUST score?
Getting Started | Dec 29, 2020, 1:27 AM | Kuhliff1 -
What does Location National means in Moz Pro Campaigns?
I understand the concept of locations in Moz Pro Campaigns. What does National exactly means? Is it like globally for a United States Google Search Rank or what? Please explain.
Getting Started | Jul 9, 2020, 6:04 PM | ds9.tech1 -
Has anyone purchased the MOZ SEO courses? Are they good?
I'm looking to learn more about SEO. Has anyone purchased the courses available through MOZ? If so, are they useful?
Getting Started | Apr 8, 2024, 4:41 PM | Stevepair0 -
What is the IP address of the MOZ crawlbot?
Our preproduction site is restricted to a specific IP range. Prelaunch I'd like to use MOZ to check the site but this obviously isn't currently possible. Is there an IP range I can whitelist ?
Getting Started | Sep 17, 2017, 5:28 AM | mrphome0 -
How to generate a a toxic link report for a specified site?
Hello Everyone, I am new to this I need some help. Thanks ahead
Getting Started | May 25, 2015, 12:57 PM | kremsoft0 -
Moz health check for newbies
Hi I'm on the free trial, I'm finding it really useful. since I was 16 (16years ago) all I've done is cook. After 3 weeks of Moz I feel like I'm or the way to marketing my business instead of having others tell me how to do it. A while back I used to use SEO freelancers to buff my site, but recently I realized that I was not doing enough to promote my business myself, I was trying to pay others to do it for me. I goggled Soe and marketing, of course I found Moz while doing so! The content is exceptional and really goes in depth and we are now coming up with a new content strategy! The problem is that I have this gut feeling that The moz product is worth the money it asks for as I can easily identify the issues or opportunities my site has, I still feel that I lack the competence to use moz to its full potential! Is there an option to have someone skpe me and give me some tips or in sites with in my own campaign? I've spent a lot of time reading the blog content and watching the videos but this all seams to focus on how to get results but not so much on how to use the Moz console/dashboard. I've probably just missed a hole bunch of content but if not do Moz have and option to help set up your Moz analytic and Research so you can get the most relevant info to you? Any help is most welcome Kind regards Ben Horle SussexChef.com
Getting Started | Sep 24, 2014, 1:45 AM | SussexChef831 -
How long does it usually take Moz to populate information for a new Web site?
We recently launched (9/13/2013) an e-commerce Website and added the campaign to SEO MOZ. Week after week the Domain Rank is 1 and none of our keyword stats or link stats are populated. We have another Moz campaign that posts weekly updates and is doing extremely well. I'm just wondering how long it usually takes Moz to start populating all the analysis stats? I'm also wondering if there might be a campaign setting buried somewhere that I need to enable or maybe it just takes more than 5 weeks? Any insights would be much appreciated. Here's the new URL we need to track with MOZ: http://www.imsportshq.com
Getting Started | Oct 22, 2013, 8:25 PM | Tripper0
