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  4. No Social Sources in Google Analytics - what am I doing wrong?

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No Social Sources in Google Analytics - what am I doing wrong?

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  • pwpaneuro
    pwpaneuro last edited by Apr 4, 2012, 11:04 AM

    Hello Everyone,

    I'm having a strange issue: I DO NOT have in my Google Analytics the "Social" tab under the Traffic Sources category.

    Look at the first image of this post: http://marketingland.com/google-analytics-social-reports-8138

    How do you "get" that to show?

    Hope somebody has this issue and can help,

    Thanks a lot,

    Alex

    1 Reply Last reply Reply Quote 0
    • pwpaneuro
      pwpaneuro @jeffreytrull1 last edited by Apr 5, 2012, 5:24 AM Apr 5, 2012, 5:24 AM

      Thanks for your replies - all of you - it looks like i didnt read well enough:

      "No setup is required to track Google +1 interactions that occur on your site. However, to track interactions with non-Google interactions, you will need to modify your tracking code."

      To me, this means that G+1 will be tracked automatically HOWEVER if you want to track NON Google products (Facebook, Twitter, Digg, etc) you'll need to modify the tracking code, meaning that you probably need to add a tracking code to every non google button:

      _gaq.push(['_trackSocial', network, socialAction, opt_target, opt_pagePath]);
      
      Thanks again,
      Alex
      
      1 Reply Last reply Reply Quote 0
      • Matt-Williamson
        Matt-Williamson @jeffreytrull1 last edited by Apr 4, 2012, 12:24 PM Apr 4, 2012, 12:24 PM

        Hi Jeff - yeah Google+ is automatically integrated - another obvious question is do you both have +1s from users being reported in Google - because if you don't then you may need to update to the latest tracking code if you haven't already, as this is a potential issue..

        1 Reply Last reply Reply Quote 0
        • jeffreytrull1
          jeffreytrull1 @Matt-Williamson last edited by Apr 4, 2012, 12:15 PM Apr 4, 2012, 12:15 PM

          Good point, Matt. I'm not using the social tracking plugin as of yet. From what I understand, Google+ is automatically integrated without further code needed?

          If that's the case, I would assume you'd be able to see the Social tab with G+ data integrated?

          Matt-Williamson 1 Reply Last reply Apr 4, 2012, 12:24 PM Reply Quote 0
          • Matt-Williamson
            Matt-Williamson last edited by Apr 4, 2012, 12:05 PM Apr 4, 2012, 12:02 PM

            Hi  - reading the article the impression I get is that you still need  to have modified your existing tracking code to be able to use this feature when the tab does appear on your report. Are either of you already using the social tracking plugin?

            http://support.google.com/analytics/bin/answer.py?hl=en&answer=1316556

            Sorry if its obvious and you are but thought I would check..

            jeffreytrull1 1 Reply Last reply Apr 4, 2012, 12:15 PM Reply Quote 1
            • jeffreytrull1
              jeffreytrull1 last edited by Apr 4, 2012, 11:25 AM Apr 4, 2012, 11:25 AM

              In the 4th paragraph of the article you link to, it says "Some may see them today, and they should roll out to all users in the coming weeks."

              The tab does not yet show up in my Analytics page either, so I'd hang tight for a few more weeks.

              pwpaneuro 1 Reply Last reply Apr 5, 2012, 5:24 AM Reply Quote 0
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