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    3. How do I cancel my MozPro subscription?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How do I cancel my MozPro subscription?

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    • TroyRiegle
      TroyRiegle last edited by

      I've sent a couple of emails.   I know everyone there is busy.

      But I'd like to cancel my MozPro subscription and not sure how to go about it.

      Troy

      1 Reply Last reply Reply Quote 0
      • CedCommerce123
        CedCommerce123 last edited by

        Hi Christy,

        i am also want cancel my subscription, please do this, thanks.

        1 Reply Last reply Reply Quote 0
        • jocameron
          jocameron Staff @MikeRoberts last edited by

          Jo from the Moz help team here, I'm updating this thread with the new process to cancel:

          • click on your profile icon on the top right-hand corner
          • from the drop-down menu click on Account & Billing
          • click "Cancel Moz Pro" https://screencast.com/t/KYRHgvCLd
          • confirm cancellation on the next page

          You can read more about how to cancel your account on our Help Hub  :]

          1 Reply Last reply Reply Quote 1
          • Christy-Correll
            Christy-Correll Staff @lettice23 last edited by

            Hi lettice23,

            Your subscription was successfully canceled within your trial period, so you will not be charged.

            1 Reply Last reply Reply Quote 0
            • lettice23
              lettice23 last edited by

              Thanks, I was just able to successfully cancel subscription.

              From what I understood when I signed up, I will not be charged at all. I both signed up and cancelled today for moz pro.

              Is that the case? would anyone know?

              thanks

              Christy-Correll 1 Reply Last reply Reply Quote 0
              • lettice23
                lettice23 last edited by

                Hi

                I just signed up for 30 day trial today and wish to cancel. I don't usually trust companies with my credit card details, and want to cancel straight away.

                Can someone please advise how to do this.

                thanks

                1 Reply Last reply Reply Quote 0
                • MikeRoberts
                  MikeRoberts last edited by

                  In the upper right-hand corner by "Campaigns & Tools" there's the symbol that looks like a Head with a few lines next to it. Click that and in the dropdown is "Billing & Subscription". On that page you'll find a link to Cancel.

                  jocameron 1 Reply Last reply Reply Quote 3
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