No data in Moz
-
Hello,
Since last tuesday there has been no data in Moz anymore. The error code for the homepage says:
'608 : Page not decodable as specified Content-Encoding:'
I checked this list http://moz.com/help/pro/why-can-t-rogerbot-crawl-my-site but it doesn't tell me more.
Hopefully anyone can help me.Thanks,
Marcel
-
Yesterday another crawl failed. Moz's Help team told me on the 15th of November:
'Our engineers are looking at this now and I should have news for you today. Sorry for the delay, I'm sure we can figure this one out.' Since that day I haven't received one message from the Help team, very disappointing.
I'm missing the data of one month now and this is not acceptable.
Marcel
-
A new campaign for a new website we have just launched caused no crawling problems. This seems to tell there is no Gzip error at server admin side. Moz is working on this case so I hope to get a positive word soon.
-
Hi Joel,
Today I subscribed for a trial period with Raven Tools. This tool can actually crawl our website. This tells me that the issue is possibly not a Gzip error but an issue on Moz's side.
Gzip is a piece of technique which is not required for browsers to show pages. I suppose that Gzip is neither required for the Moz bot to crawl a site. A lot of websites do not use Gzip what should mean that they can't get their website crawled by Moz?
What possible solutions are there to solve this problem? Is opening a whole new account a solution? I suppose that some technical masterminds are working for Moz. Could you pass this case to them to get the problems solved?
I contacted our server admin again but they already told us nothing happened lately related to this problem.
Thanks again.
Marcel
-
Hey Marcel,
I looked at your latest crawl and it appears you're still getting that gzip error.
Unfortunately I don't have any way to see more about your server since the crawl is dying at the www subdomain.
Sorry I couldn't shed any more light on this.
You may be able to have your server admin check your logs using the timestamp in the CSV as a reference and see what happened.
Thanks,
Joel. -
I found out that hiding the navigational items caused the Google ranking problems. This has been solved now. Still there is no data in my crawl diagnostics report and it got updated again on the 6th of November. Two empty updates now.
Why can Roger bot only see two indexed pages? Can anybody help me with this problem? I need to see all the data again.
Thanks.
Marcel
-
Hi Joel,
Thanks for your reaction. I checked several Gzip tools and they are all telling me there are no problems with the Gzip on our website. I also contacted our server admin and I am waiting for more information now.
Another issue we are dealing with is that we have lost some (over 15 positions/ categories) of our organic positions since last Sunday. And new pages won't appear in the SERP (but will get indexed) where they used to gain a top 10 ranking one or two days after putting them online. Ofcourse with high quality content. It seems like Google are devaluating our pages for some reason. Since last Friday we have lost some organic traffic every day (10-20%).
Could there be a correlation between the Gzip error and the oganic position drops? I was thinking about: a Gzip problem will cause page load time problems (which we have last few days on the homepage) > page load time is a Google ranking factor > higher page load times means a drop in organic positions what means a organic traffic drop.
Another thing I was thinking about is a website change we have made last week. We hid some navigational items by just adding them as 'hidden items' in the source code. Since hidden content has been not done by Google guidelines, could this be a reason for the position drops? We undid this change this morning to hopefully regain our positions.
Could you help me further by thinking with me or giving me some new insights?
Thank you very much.
Marcel
-
Hey Marcel,
Thanks for the question. It looks like what happened is that when we hit your www home page we got a gzip error. Unfortunately I don't have any specific advice on how to resolve this but you should be able to work with your server admin to determine the cause and solution of this.
Thanks!
Joel.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How are you using Moz Content?
Hey people, I just subscribed for Moz Content and I am wondering how are other professionals using it as a strategy tool. Today I just released a blog post talking about how larger content impacts PA. Not a big deal. I would appreciate some ideas and insights.
Moz Pro | | amirfariabr0 -
Not provided Data in SEOMoz reports
Hi How do SeoMoz reports deal with 'not provided' data I see my total visits from organic search for a month are same as total of both my branded and non branded keyword traffic combined yet GA is reporting 157 visits from non provided data so is SEOMoz being very clever and finding a way to decipher this not provided data and allocate it accordingly in the reports ? Or if not what ? Many Thanks Dan
Moz Pro | | Dan-Lawrence0 -
Can not start a SEO MOZ campaign?
I keep getting this message, I have a 301 from my domain to my domain with the www prefix. What's the deal? We have detected that the domain www.photosbykristopher.com and the domain photosbykristopher.com both respond to web requests and do not redirect. Having two "twin" domains that both resolve forces them to battle for SERP positions, making your SEO efforts less effective. We suggest redirecting one, then entering the other here.
Moz Pro | | KrisPhoto0 -
How to trace 4XX errors in campaign data?
I am trying to resolve a number of 4XX (Client Error) issues noted in my campaign report, but I have no idea where they are originating. All I get is the broken link, the status code, the page authority and the number of linking root domains. How do I identify where the erroring link originates? Is it coming from within my website, or from an external website? I have gone through my site in great detail looking for these links, but can't find any evidence of them. I also use a broken link detection plugin and it reports no problems whatsoever. Is there a way I can drill down into these 404 links and get more detail about where they are coming from?
Moz Pro | | WebSupportGuy420 -
Ecommerce tracking for campaing keywords like traffic data in SEOMOZ accounts
Hi, i want to track revenue for individual keywords in SEOMOZ Campaign like traffic data is it possible ? please provide me any firm solution for this
Moz Pro | | pulseseo0 -
Tool bar - Analyse page - Link data
Hi all, Need a little help to understand this link information, if you go to our toolbar it show 1.6 million links on 224 root domains. when you analyse the page using the Tool bar. the link data show the page as having over 3000 internal links but when you go page attributes it shows a more complementary 92 page links we have a menu to all our pages and I am wondering if this is being registered in its entirety
Moz Pro | | LocksOnline0 -
Using the 'Organic Traffic Data ' feature.
I don't have access to the clients Google Analytics Password. Can you set it up without being redirected to Google webmasters? Is there a way to insert a simple code into the website and then have SEOmoz double check the code? Thanks so much
Moz Pro | | Robin_Jennings0