404's and a drop in Rank - Site maps? Data Highlighter?
-
I managed an old (2006 design) ticket site that was hosted and run by the same company that handled our point of sale. (Think, really crappy, customer had to click through three pages to get to the tickets, etc.) In Mid February, we migrated that old site to a new, more powerful site, built by a company that handles sites exclusively for ticket brokers. (My site: TheTicketKing. - dot - com)
Before migration, I set up 301's for all the pages that we had currently ranked for, and had inbound links pointing to, etc. The CMS allowed me to set every one of those landing pages up with fresh content, so I created unique content for all of them, ran them through the Moz grader before launch, etc. We launched the site in Mid February, and it seemed like Google responded well. All the pages that we had 301's set up for stayed up fairly well in rank, and some even reached higher positions, while some took a few weeks to get back up to where they were before. Google was also giving us an average of 8-10K impressions per day, compared to 3000 per day with the old site. I started to notice a slow drop in impressions in mid April (after two months of love from Google,) and we lost rank on all our non branded pages around 4/23. Our branded terms are still fine, we didn't get a message from Google, and I reached out to the company that manages our site, asking if they had any issues with their other clients. They suggested that I resubmit our sitemaps. I did, and saw everything bump back up (impressions and rank) for just one week. Now we're back in the basement with all the non branded terms once again. I realize that Google could have penalized us without giving us a message, but what got me somewhat optimistic was the fact that resubmitting our sitemaps did bring us back up for around a week.
One other thing that I was working on with the site just before the drop was Google's data highlighter. I submitted a set of pages that now come back with errors, after Google seemed to be fine with the data set before I submitted it. So now I'm looking at over 300 data highlighter errors when I'm in WMT. I deleted that set, but I still get the error listings in WMT, as if Google is still trying to understand those pages. Would that have an effect on our rank? Finally I do see that our 404's have risen steadily since the migration, to over 1000 now, and the people who manage the CMS tell me that it would have no effect on rank overall. And we're going to continue to get 404's as the nature of a ticket site would dictate? (Not sure on that, but that's what I was told.) Would anyone care to chime in on these thoughts, or any other clues as to my drop?
-
No, we stayed with .aspx. I was also told that we received a call from "Google" coming into our main telephone number, and it was an automated call that asked about changes to the site, and if we would like to speak to a live person. By the time the call was transferred, we lost the call. (twice.) That could have been someone from Adwords, as I was also reaching out to them about some other things. The weird part about the call was that the receptionist swears that she heard "We're calling to confirm changes to your site." before she tried to transfer the call to my office. I have never heard of Google calling regarding WMT, or site changes.
-
In your experience, once Google did manage to "unindex" the old pages, did that result in more positive ranking?
-
Did the language of your website change, meaning did you move from .aspx to .php or .html? If so we have experienced a similar situation where thousands of old pages were indexed by Google, once the site was moved to a new language we were penalized until we redirected all of the old pages.
-
I'm assuming you changed the name of all the urls' to some degree? If you kept the structure of the site and the name of the pages the same, I don't think you'd see this happening. If you did restructure and rename, you may have triggered an automatic algo penalty. I would check the external link profile to see what keywords are linking back to you. If the new urls are different from the old, that may have been the cause of the drop. 404's are always a concern, especially with old sites since there could be hundreds of pages that you may have thought were dormant, but Google keeps visiting. Even though these pages may not be linked anywhere, Google has them indexed and is still visiting. Same goes with images! They may be missing on the new server. But from what I understand, such 404's will correct themselves over time, as Google will un-index them.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Average Time to Conversion on Site
I am curious to know if there is a way to view or calculate the average time it takes site visitors to convert per session. For example, based on a current website design, the average time on site might be 3 minutes and the number of conversions might be 100. is there a way to say that for the current website design, it takes 3 minutes for the average site visitor to submit a web form? Then, as I redesign the site, my goal would be to improve the average time to conversion by making the web form more accessible and require less information within the form itself. I don't think this is currently possible in GA. Has anyone figured out a way to accomplish this by use of traditional tracking tools? Or, am I facing having to code my site to record each visitor's time on site from the second they enter and then stop the clock when they submit the form?
Web Design | | dsinger0 -
Without Keyword Info From Google - How do we re-do a site not knowing what to keep?
Bit of a riddle I am trying to figure out here... I have a client that receives some visits via organic searches (around 700). Most of which are to the homepage. The client isn't actively targeting any keywords yet (on purpose) and the homepage doesn't have much on it. I've been hired to do keyword research and re-develop the site but this is the first site I've done since google really put the hurt on keyword information. My worry is that without knowing what keywords people are using currently to search and find the site, I will be potentially deleting information that is bringing in traffic. Looking at the traffic and other keywords I can view I think the keywords are branded which makes it a bit easier but again, it is a bit worrisome, not so much for this client but for future work. Anyone have any ideas other than looking at webmaster tools and landing pages?
Web Design | | JoshBowers20120 -
Pulling old site-map and URL structure of a site
Hey guys how do I pull an old sitemap or URL structure of a site ! This company I am helping out . Build a new site without any 301 redirect ! It's been about 2 months and hosting company sent me. SQL database file said we basically need to build another site ! Wondering if there are any other ways to see what exact urls were existent before their change over
Web Design | | BizDetox0 -
Rankings disappears for two days
We have noticed with 3 of my sites that rankings totally disappears for 2-3 days and then appear again on google 1st page. Why does this happen?
Web Design | | getpromoted0 -
Considering site navigation options
I am working on a site redesign and re evaluating concepts I haven't thought about for a few years. I generally see site navigation that is either "top-down" or "left bar". Top down navigation normally uses the left nav. for search refinements. The benefit of top nav. is that it clears up the center of the page for non navigation content. The drawback is that you can't fit as many categories in a top nav. Left side nav. can hold a long list of categories, but subcategories are often in the center of the page. In the past, I have preferred to use left nav. with a multi level scroll over search refinement. I believe this allowed users to get to their destination page with fewer clicks. (I have always believed that every required additional click causes lost customers). I also believe that this has caused me to get more juice flowing to deeper pages on sites and better long-tail conversion. This means I have had pages with a LOT of links. With this method, I have tightly controlled my categories. What on other sites are often dynamic search refinements, are on my sites additional categories. I am considering making a site with a top down navigation system. I like the additional screen space in the center I get to work with. Is my assumption about pages created by search refinement wrong? Is it ok for SEO to have a left nav that has a bunch of search refinements that are dynamically created?
Web Design | | EugeneF0 -
Google News we were dropped and need help finding ot why
Hi i have a site called in2town lifestyle magazine http://www.in2town.co.uk/ and up until two months ago we were with google news and for a long time. But then all of a sudden we were dropped which left us with no confidence about our site and led us to make changes to the site, some good and some bad to try and find out what was wrong with our site and why we were dropped. We have now been concentrating on sorting the site out which has led in a drop in traffic due to not updating it as we should because we are more concerned in trying to make it a quality lifestyle magazine and get back in google as well as making it a good experience for our readers.. I would like your help and finding out what you feel is wrong with our site so we can then work on it and change it and try and find out what went wrong with google news. we have spent years on the site but now we have gone in the wrong direction because we were more worried about google news. If you can advise us on how we should change the site and sort the site out and make it into the professional site it was once more then that would be great.
Web Design | | ClaireH-1848860 -
What's the best SEO option for jQuery image carousels?
My client wants a fancy jquery carousel at the top of their home page, as is all the rage these days. I would like to add some nice SEO friendly text to that carousel, but I'm not sure how best to do that..I assume that by keeping the text which will appear in the carousel in divs on the page, which will be swapped out as the images cycle, it should still be easily picked up by search engines?
Web Design | | TroyCarlson1 -
Question about web site structure
Is there an SEO advantage for individual pages to be in sub folders vs not being in a folder? Of course site managemnt is easier with folders if you have 100;s of pages...clearly a shorter URL is easier for humans to naviagte. store.com/gadgets store.com/lasers vs. store.com/gadgets/lasers
Web Design | | johnshearer0