Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How Long To Recover Rankings After Multi-Day Site Outage?
-
Hi,
A site we look after for a client was down for almost 3 days at the start of this month (11th - 14th of May, to be exact).
This was caused by my client's failure to verify their domain name in accordance with the new ICANN procedures. The details are unimportant, but it took a long while for them to get their domain name registration contact details validated, hence the outage.
Very soon after this down time we noticed that the site has slipped back in the Google rankings for most of the target keywords, sometimes quite considerably. I guess this is Google penalizing this client for their failure to keep their site live. (And they really can't have too many complaints about this, in my opinion).
The good news is that the rankings show signs of improving again slightly. However, they have not recovered all the way to where they were before the outage, two weeks ago.
My question is this ... do you expect that the site will naturally re-gain the previous excellent rankings without us doing anything? If so, how long do you estimate this could take?
On the other hand, if Google typically penalizes this kind of error by 'permanently', is there is anything we can do to help signal to Google that the site deserves to get back up to where is used to be?
I am keen to get your thoughts, and especially to hear from anyone who has faced a similar problem in the past.
Thanks
-
Sorry doesn't look to have that feature, i don't tend to use it for that but moth majestic and ahrefs do.
-
Thanks Chris,
I appreciate these links.
I can't see an option for view 'lost' links in Open Site Explorer, but ahrefs.com has been very useful so far.
Cheers!
-
Hiya,
You can use open site explorer
or https://www.majesticseo.com/
and the final or
in most of the programs you will see "lost" links these are links that have dropped so you can go to webmasters in an attempt to regain them etc.
Good luck!
-
Thanks for your answers Chris and Kevin, I really appreciate it.
Chris, please forgive my ignorance, but how should I check back links? What tools do I need and what should I be looking for?
Many thanks
-
A site down for 2-3 days (from an isolated incident) shouldn't drop you much at all in organics (according to a 2010 video by Matt Cutts). Longer than that, you could be in trouble. Chris is right, look at your link profile and I would update content a bit.
-
Are you sure it's Google, have you also check back links as sometimes it's not just Google crawling your site but other robots and if they find its not working you may get removed as well which in turn can lower your DA, The one thing you need to be with Google is patient so I tend to give most things a month or so having said that no harm in doing some social etc. making sure Google knows you're site is still there and there to stay make your self active a bit.
good luck!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Hey guys, for some reason my homepage has gone down in rankings though other pages on my site have not.
This is not something I have ever seen before. The site is still indexed if I search for it directly, but not in top 100 rankings for keywords even though sub-pages are ranking for the given keyword. Changes I have made recently include site transfer to wordpress, force redirect http to https removal of www by redirect and adding new property instance in Google Search Console. I have checked htaccess file and sitemap and all seem fine. ideas? Site: https://dublinSEO.co
Technical SEO | | HappyApple840 -
Help Setting Up 301 Redirects from Coldfusion Site to Wordpress Site.
I have created a new website and need to redirect all of the previous pages to the new one. The old website was built in coldfusion and the new site is built in wordpress. One of the pages I'm trying to redirect is www.norriseal.com/products.cfm to http://norrisealwellmark.com/products/. This is what I have in my .htaccess file <ifmodule mod_rewrite.c="">Options +FollowSymlinks
Technical SEO | | MarketHubb
RewriteEngine On
RewriteBase /
Redirect 301 /products.cfm http://norrisealwellmark.com/products/</ifmodule> The result of this redirect is http://norrisealwellmark.com/products.cfm How do I prevent the .cfm from appending to the destination URL?1 -
Redirecting HTTP to HTTPS - How long does it take Google to re-index the site?
hello Moz We know that this year, Moz changed its domain to moz.com from www.seomoz.org
Technical SEO | | joony
however, when you type "site:seomoz.org" you still can find old urls indexed on Google (on page 7 and above) We also changed our site from http://www.example.com to https://www.example.com
And Google is indexing both sites even though we did proper 301 redirection via htaccess. How long would it take Google to refresh the index? We just don't worry about it? Say we redirected our entire site. What is going to happen to those websites that copied and pasted our content? We have already DMCAed their webpages, but making our site https would mean that their website is now more original than our site? Thus, Google assumes that we have copied their site? (Google is very slow on responding to our DMCA complaint) Thank you in advance for your reply.0 -
Staging site and "live" site have both been indexed by Google
While creating a site we forgot to password protect the staging site while it was being built. Now that the site has been moved to the new domain, it has come to my attention that both the staging site (site.staging.com) and the "live" site (site.com) are both being indexed. What is the best way to solve this problem? I was thinking about adding a 301 redirect from the staging site to the live site via HTACCESS. Any recommendations?
Technical SEO | | melen0 -
Mobile site ranking instead of/as well as desktop site in desktop SERPS
I have just noticed that the mobile version of my site is sometimes ranking in the desktop serps either instead of as well as the desktop site. It is not something that I have noticed in the past as it doesn't happen with the keywords that I track, which are highly competitive. It is happening for results that include our brand name, e.g '[brand name][search term]'. The mobile site is served with mobile optimised content from another URL. e.g wwww.domain.com/productpage redirects to m.domain.com/productpage for mobile. Sometimes I am only seen the mobile URL in the desktop SERPS, other times I am seeing both the desktop and mobile URL for the same product. My understanding is that the mobile URL should not be ranking at all in desktop SERPS, could we be being penalised for either bad redirects or duplicate content? Any ideas as to how I could further diagnose and solve the problem if you do believe that it could be harming rankings?
Technical SEO | | pugh0 -
Changing images on site without losing ranking
A number of images on my site rank very well under google image search but need to be replaced with updated versions. If I keep the file name and pixel dimensions identical will switching the image effect my rankings? Thanks!
Technical SEO | | Justin450 -
How does Google Crawl Multi-Regional Sites?
I've been reading up on this on Webmaster Tools but just wanted to see if anyone could explain it a bit better. I have a website which is going live soon which is going to be set up to redirect to a localised URL based on the IP address i.e. NZ IP ranges will go to .co.nz, Aus IP addresses would go to .com.au and then USA or other non-specified IP addresses will go to the .com address. There is a single CMS installation for the website. Does this impact the way in which Google is able to search the site? Will all domains be crawled or just one? Any help would be great - thanks!
Technical SEO | | lemonz0 -
How long does it take for rank to return after 301?
Hello all -- just looking for those who have implemented site-wide 301 redirects due to a domain change. I am about 2 weeks into mine and am seeing minimum 5, maximum 21 spot drops in many of my targeted terms. My pages have strong GPR, with most being 3 or higher. Anyone out there been able to track a ballpark of when rank will return? The 301 redirects were implemented correctly, with 1 to 1 setups in most cases. Google has updated the listings with the new domain name, but I'm taking a huge rank hit. Any experience on how long I can expect (I know it's different for every situation) would be great! Thanks.
Technical SEO | | Bandicoot0