Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Reasons Why Our Website Pages Randomly Loads Without Content
-
I know this is not a marketing question but this community is very dev savvy so I'm hoping someone can help me. At random times we're finding that our website pages load without the main body content. The header, footer and navigation loads just fine. If you refresh, it's fine but that's not a solution.
- Happens on Chrome, IE and Firefox, testing with multiple browser versions
- Happens across various page types - but seems to be only the main content section/container
- Happens while on the company network, as well as externally
- Happens after deleting cookies, temporary internet files and restarting computer
- We are using a CMS that is virtually unheard of - Bridgeline/Iapps
- Codebase is .net
Our IT/Dev group keeps pushing back, blaming it on cookies or Chrome plugins because they apparently are unable to "recreate the problem". This has been going on for months and it's a terrible experience for the user to have. It's also not great when landing PPC visitors on pages that load with no content. If anyone has ideas as to why this may be happening I would really appreciate it.
I'm not sure if links are allowed, by today the issue happened on this page serversdirect.com/dm/geek-biz
Linking to an image example below
-
Thanks Gazzerman - This helps as well. Yes, I agree the site definitely needs SEO attention. It was not until recently that a more experience team was brought on to 'fix the site'.
-
I took one look at the code and was amazed by how much is inline. Most of it should be in js and css files. I noticed the solutions pages many of them don't even have title tags! What's going on there? That needs seo attention and is a big no no for coding. This leads me to believe the code needs very close inspection. It surly cant take that long to strip a whole bunch of that code out of each page or template.
If a page is slow to load or pulls in external js files as well you can have scripts try to execute before the required code has loaded. This is probably what is happening some of the time and would explain the inconsistent nature of it.
Run the site through a bunch of validators. I am sure you will find a bunch of stuff.
-
Oddly enough it only seemed to happen on the /Servers page - for me at least. The first time I loaded the page, I got a broken image and an X-Out/Close box. That may help you hone in on the problem.
-
Travis - Thanks for your response. This gives me a better idea of where to start looking. Honestly this site was very poorly developed in my opinion. It was before my time and much of it outsourced to junior teams overseas, which is evident when looking at the source code. But I am stuck with it for now.
-
Found the site. I'm able to recreate the problem. Check the image attachment.
I ran it through tools.pingdom.com, a chrome extension called cast_sender.js isn't loading. But something makes me think there's an issue with the CSS that only crops up from time to time, like the JS blocks it every once in a while. There's both a Global.css and a Global.js in the head. There are also folder levels called /Script%20Library/ and /Style%20Library/.
There's a ton of JavaScript on the site, which I don't have time to get into. And honestly, I'm more of a WordPress guy. I managed to make the page load fail a few times out of a dozen or so tries. I think something in the JavaScript is causing the issue.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Is having a site map page necessary?
Hello all! So I know having a sitemap XML file is important to include in your robots.txt file. I also know it is important to submit your XML sitemap to Google and Bing. However, I am wondering if it is beneficial for your site's SEO value to have a sitemap page displayed on your website? Or is this just a redundant action if you have already done the above two actions with your XML sitemap? Thanks in advance!
Web Design | | Myles920 -
Hiding content until user scrolls - Will Google penalize me?
I've used: "opacity:0;" to hide sections of my content, which are triggered to show (using Javascript) once the user scrolls over these sections. I remember reading a while back that Google essentially ignores content which is hidden from your page (it mentioned they don't index it, so it's close to impossible to rank for it). Is this still the case? Thanks, Sam
Web Design | | Sam.at.Moz0 -
Https pages indexed but all web pages are http - please can you offer some help?
Dear Moz Community, Please could you see what you think and offer some definite steps or advice.. I contacted the host provider and his initial thought was that WordPress was causing the https problem ?: eg when an https version of a page is called, things like videos and media don't always show up. A SSL certificate that is attached to a website, can allow pages to load over https. The host said that there is no active configured SSL it's just waiting as part of the hosting package just in case, but I found that the SSL certificate is still showing up during a crawl.It's important to eliminate the https problem before external backlinks link to any of the unwanted https pages that are currently indexed. Luckily I haven't started any intense backlinking work yet, and any links I have posted in search land have all been http version.I checked a few more url's to see if it’s necessary to create a permanent redirect from https to http. For example, I tried requesting domain.co.uk using the https:// and the https:// page loaded instead of redirecting automatically to http prefix version. I know that if I am automatically redirected to the http:// version of the page, then that is the way it should be. Search engines and visitors will stay on the http version of the site and not get lost anywhere in https. This also helps to eliminate duplicate content and to preserve link juice. What are your thoughts regarding that?As I understand it, most server configurations should redirect by default when https isn’t configured, and from my experience I’ve seen cases where pages requested via https return the default server page, a 404 error, or duplicate content. So I'm confused as to where to take this.One suggestion would be to disable all https since there is no need to have any traces to SSL when the site is even crawled ?. I don't want to enable https in the htaccess only to then create a https to http rewrite rule; https shouldn't even be a crawlable function of the site at all.RewriteEngine OnRewriteCond %{HTTPS} offor to disable the SSL completely for now until it becomes a necessity for the website.I would really welcome your thoughts as I'm really stuck as to what to do for the best, short term and long term.Kind Regards
Web Design | | SEOguy10 -
Incorporating Spanish Page/Site
We bought an exact match domain (in Spanish) to incorporate with regular website for a particular keyword. This is our first attempt at this, and while we do have Spanish speaking staff that will translate/create a nice, quality page, we're not going to redo everything in Spanish page. Any advice on how to implement this? Do I need to create a whole other website in Spanish? Will that be duplicate content if I do? Can I just set it up to show the first page in Spanish, but if they click on anything else it redirects to our site? I'm pretty clueless on this, so if anything I've suggested is off-the-wall or a violation, I'm really just spit-balling, trying to figure out how to implement this. Thanks, Ruben
Web Design | | KempRugeLawGroup0 -
SEO strategy for UK / US websites
Hi, We currently have a UK-focused site on www.palmatin.com ; We're now targeting the North American market as well, but the contents of the site need to be different from UK. One option was to create another domain for the NA market but I assume it would be easier to rank with palmatin.com though. What would you suggest to do, if a company is targeting two different countries in the same language? thanks, jaan
Web Design | | JaanMSonberg0 -
Subdomains For Real Estate Website
I am currently working on a proposal for a clients Wordpress website development which includes ongoing SEO after the website is developed. I have looked into a number of options and the one that seems the most cost effective involves using subdomains for the individual listings pages. What I want: clientsdomain.com/listings/idxnumber/ What I can get for a decent price: listings.clientsdomain.com/idxnumber/ So the majority of the website will actually exist on a subdomain because the IDX API will automatically populate pages for all of the MLS listings in the area (hundreds or thousands). Meanwhile the domain itself will have all the neighborhood pages and other optimized content, blogs and whatnot. My concern is that dividing the website like this will have negative effects on SEO. There wont be duplicate content across subdomain and main domain, but they will share a lot of links back and forth. I haven't found any recent sources on the topic. Almost everything I have found says that dividing a website in this manor is bad for SEO, but these articles are often many years old. Does anyone know of a Wordpress plugin/IDX company that can provide a solution that doesn't use a subdomain and actually just lists each MLS page within a directory? I am open to using another platform, I am just most familiar with Wordpress. Will using a subdomain in the ways mentioned above have a profound negative effect on SEO? Thank you for your time in responding, I greatly appreciate it.
Web Design | | TotalMarketExposure0 -
Two home pages?
One of my campaigns shows duplicate page content for domain xxx and xxx/index. There is only one index (home) page, so why does it report on two?
Web Design | | Beemer0 -
How to Add canonical tags on .ASPX pages?
What is the proper way (or is it possible) to add canonical tags on website pages that end in .aspx? If you add a canonical tag to the Master Page it will put that exact canonical tag on every page, which is bad. Is there a different version of the tag to put on individual pages? And one to put on the home page without the Master Page error?
Web Design | | Ryan-Bradley0