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Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

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  • KarlBantleman
    KarlBantleman last edited by Mar 2, 2015, 12:51 PM

    Hi,

    I currently have a Moz Pro account, if I was to downgrade to a free account am I still able to ask and answer questions on the Q&A area? Also, would I lose my points accrued?

    1 Reply Last reply Reply Quote 0
    • JVRudnick
      JVRudnick last edited by Mar 2, 2015, 4:23 PM Mar 2, 2015, 4:23 PM

      course...maybe the real question is - why would you want to detune to free??

      🙂

      1 Reply Last reply Reply Quote 3
      • RyanPurkey
        RyanPurkey @KeriMorgret last edited by Mar 2, 2015, 3:18 PM Mar 2, 2015, 3:18 PM

        Ah, yes. Thanks Keri for adding that bit, was only thinking about Karl's specific instance when it came to that.

        1 Reply Last reply Reply Quote 0
        • KarlBantleman
          KarlBantleman @KeriMorgret last edited by Mar 2, 2015, 2:51 PM Mar 2, 2015, 2:51 PM

          Thanks Keri, good to hear!

          1 Reply Last reply Reply Quote 0
          • KeriMorgret
            KeriMorgret @RyanPurkey last edited by Mar 2, 2015, 2:32 PM Mar 2, 2015, 2:32 PM

            A quick clarification, for others who might have the same question. You'll keep your MozPoints, but only have access to Q&A if you have over 500 MozPoints or have a paid account. Karl, you've got well over 500 MozPoints, so you'll still be able to use Q&A.

            KarlBantleman RyanPurkey 2 Replies Last reply Mar 2, 2015, 3:18 PM Reply Quote 3
            • RyanPurkey
              RyanPurkey last edited by Mar 2, 2015, 1:27 PM Mar 2, 2015, 1:27 PM

              Hi Karl. Your points are separate from your Moz Pro account status so you'll still be able to keep those and ask/answer questions here.  Cheers!

              KeriMorgret 1 Reply Last reply Mar 2, 2015, 2:32 PM Reply Quote 3
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