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  4. Has using Moz got me banned from Google search?

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

Has using Moz got me banned from Google search?

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  • -Ash-
    -Ash- last edited by Mar 25, 2015, 11:30 PM

    Dear fellow Mozzers,

    For the last couple of weeks when ever I do a google search

    I have to enter a captcha code.

    Now I hardly use google anymore which is annoying !

    Then I went onto support.google.com

    and saw this:   https://support.google.com/websearch/answer/86640?hl=en&ref_topic=3378866

    "Automated traffic includes:

    • Sending searches from a robot, computer program, automated service, or search scraper
    • Using software that sends searches to Google to see how a website or webpage ranks on Google"

    Is Moz alone doing this?

    Thanks in advance for your response.

    Ash

    1 Reply Last reply Reply Quote 0
    • RyanPurkey
      RyanPurkey @-Ash- last edited by Mar 26, 2015, 11:26 AM Mar 26, 2015, 11:26 AM

      Yup. And the title of that page is that it's unusual activity from your network, and Moz isn't your network, so that one is easy to eliminate.  It's likely some other trigger as I and others mention.

      1 Reply Last reply Reply Quote 2
      • RafalJ
        RafalJ last edited by Mar 26, 2015, 8:32 AM Mar 26, 2015, 8:32 AM

        Well something is running search queries from your machine or network. Moz does not operate from your computer/network but from their own servers in the US and it will never affect your machine, its physically impossible. You need to find the issue on your machine, and I would start with investigating the browser environment first - plugins, addons, running fresh instances of the browser as Ryan explained above and if it doesn't help moving on to other software you have installed on this machine. You will find it eventually... Good luck

        1 Reply Last reply Reply Quote 2
        • -Ash-
          -Ash- last edited by Mar 26, 2015, 2:35 AM Mar 26, 2015, 2:35 AM

          Thanks for the responses people.

          Though, I am the only person on my IP address

          and I'm not using any other SEO software other than Moz.

          And it's for the most mundane of searches, of late I've been taking screenshots.

          9 out of 10 times I get hit with a captcha.

          In my OP google.support pretty much says what the cause is.

          RyanPurkey 1 Reply Last reply Mar 26, 2015, 11:26 AM Reply Quote 1
          • MattAntonino
            MattAntonino last edited by Mar 26, 2015, 2:19 AM Mar 26, 2015, 2:19 AM

            The only way I've ever seen this happen is if you're running your own rank tools.  If you have Link Assistant's Rank Tracker or you run a custom tool you may get captcha. Also if you run SEO Tools through Excel (plugin) or if you run a lot of automated site: and cache: checking you will get it.

            Moz wouldn't be causing this - though you may get it from the above or if anyone sharing your IP is doing the above, as Ryan said.

            1 Reply Last reply Reply Quote 0
            • RyanPurkey
              RyanPurkey last edited by Mar 26, 2015, 4:59 AM Mar 26, 2015, 12:31 AM

              Hi Ash. I've used Moz for years and this has never happened (due to Moz). The machines they use to check rankings are separate from the machine you're using, so here's what could be going on...

              1. You're checking rankings so much in Google, repetitively running the same searches over and over, that Google is limiting your machine's access.
              2. You're on a VPN that is shared by others and they're doing similar to #1.
              3. You're on an office network that is doing similar to #1 and it's causing the captcha to appear.

              As an experiment, launch a fresh browser instance--preferably one you never use, like Opera, or a fresh Firefox install--load up a VPN to change your location to some other country, and then run your search in that country's local version of Google. I doubt you'll see the captcha then.  Cheers!

              1 Reply Last reply Reply Quote 2
              • MacarthurSEO
                MacarthurSEO Subscriber last edited by Mar 26, 2015, 12:19 AM Mar 26, 2015, 12:19 AM

                I am using Moz from last few years, never came across this issue.

                I come across this issue if login to google account is invalid for few time .

                Regards
                Milind

                1 Reply Last reply Reply Quote 1
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