Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How can I get Bing to index my subdomain correctly?
-
Hi guys,
My website exists on a subdomain (i.e. https://website.subdomain.com) and is being indexed correctly on all search engines except Bing and Duck Duck Go, which list 'https://www.website.subdomain.com'. Unfortunately my subdomain isn't configured for www (the domain is out of my control), so searchers are seeing a server error when clicking on my homepage in the SERPs.
I have verified the site successfully in Bing Webmaster Tools, but it still shows up incorrectly.
Does anyone have any advice on how I could fix this issue?
Thank you!
-
Hi guys, I thought you'd be interested in a follow up on this.
So I submitted my sitemap to Bing - all good, no issues, Bing successfully retrieved it.
However after submitting it, my site has effectively disappeared from the SERPs! A number of internal pages are being indexed, but the head/brand queries (where I was ranking incorrectly at #1) are now showing nothing.
Very strange. Not sure what else I can do - luckily Bing accounts for a tiny fraction of my traffic!
Cheers
Karl
-
Hi guys,
Sorry for the late reply and thanks for the help!
It's not super straightforward for me to generate a sitemap as the backend of my site is on a separate domain to the presentation layer / front-end. In saying that, it is possible and it's something I'll be doing soon. Will report back and let you know how things go...
Cheers

-
Hi Karl, did you see Kristina's question? We'd love an update on your situation, thanks!
Christy
-
Hi Karl,
That's tough! Unfortunately, I've heard of a lot of weird stories like that, where Bing gets confused. Have you shared a sitemap with Bing, which only includes non "www" URLs?
Best,
Kristina
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
My product category pages are not being indexed on google can someone help?
My website has been indexed on google and all of its pages can be found on google except for the product category pages - which are where we want our traffic heading to, so this is a big problem for us. Our website is www.skirtinguk.com And an example of a page that isn't being indexed is https://www.skirtinguk.com/product-category/mdf-skirting-board/
Intermediate & Advanced SEO | | chelseaskirtinguk0 -
If Robots.txt have blocked an Image (Image URL) but the other page which can be indexed has this image, how is the image treated?
Hi MOZers, This probably is a dumb question but I have a case where the robots.tags has an image url blocked but this image is used on a page (lets call it Page A) which can be indexed. If the image on Page A has an Alt tags, then how is this information digested by crawlers? A) would Google totally ignore the image and the ALT tags information? OR B) Google would consider the ALT tags information? I am asking this because all the images on the website are blocked by robots.txt at the moment but I would really like website crawlers to crawl the alt tags information. Chances are that I will ask the webmaster to allow indexing of images too but I would like to understand what's happening currently. Looking forward to all your responses 🙂 Malika
Intermediate & Advanced SEO | | Malika11 -
How can I prevent duplicate pages being indexed because of load balancer (hosting)?
The site that I am optimising has a problem with duplicate pages being indexed as a result of the load balancer (which is required and set up by the hosting company). The load balancer passes the site through to 2 different URLs: www.domain.com www2.domain.com Some how, Google have indexed 2 of the same URLs (which I was obviously hoping they wouldn't) - the first on www and the second on www2. The hosting is a mirror image of each other (www and www2), meaning I can't upload a robots.txt to the root of www2.domain.com disallowing all. Also, I can't add a canonical script into the website header of www2.domain.com pointing the individual URLs through to www.domain.com etc. Any suggestions as to how I can resolve this issue would be greatly appreciated!
Intermediate & Advanced SEO | | iam-sold0 -
Links from non-indexed pages
Whilst looking for link opportunities, I have noticed that the website has a few profiles from suppliers or accredited organisations. However, a search form is required to access these pages and when I type cache:"webpage.com" the page is showing up as non-indexed. These are good websites, not spammy directory sites, but is it worth trying to get Google to index the pages? If so, what is the best method to use?
Intermediate & Advanced SEO | | maxweb0 -
Sitemap on a Subdomain
Hi, For various reasons I placed my sitemaps on a subdomain where I keep images and other large files (static.example.com). I then submitted this to Google as a separate site in Webmaster tools. Is this a problem? All of the URLs are for the actual site (www.example.com), the only issue on my end is not being able to look at it all at the same time. But I'm wondering if this would cause any problems on Google's end.
Intermediate & Advanced SEO | | enotes0 -
Turning off a subdomain
Hi! I'm currently working with http://www.muchbetteradventures.com/. They have a previous version of the site, http://v1.muchbetteradventures.com, as sub domain on their site. I've noticed a whole bunch of indexing issues which I think are caused by this. The v1 site has several thousand pages and ranks organically for a number of terms, but the pages are not relevant for the business at this time. The main site has just over 100 pages. More than 28,400 urls are currently indexed. We are considering turning off the v1 site and noindexing it. There are no real backlinks to it. The only worry is that by removing it, it will be seen as a massive drop in content. Rankings for the main site are currently quite poor, despite good content, a decent link profile and high domain authority. Any thoughts would be much appreciated!
Intermediate & Advanced SEO | | Blink-SEO0 -
XML Sitemap index within a XML sitemaps index
We have a similar problem to http://www.seomoz.org/q/can-a-xml-sitemap-index-point-to-other-sitemaps-indexes Can a XML sitemap index point to other sitemaps indexes? According to the "Unique Doll Clothing" example on this link, it seems possible http://www.seomoz.org/blog/multiple-xml-sitemaps-increased-indexation-and-traffic Can someone share an XML Sitemap index within a XML sitemaps index example? We are looking for the format to implement the same on our website.
Intermediate & Advanced SEO | | Lakshdeep0 -
How do you de-index and prevent indexation of a whole domain?
I have parts of an online portal displaying in SERPs which it definitely shouldn't be. It's due to thoughtless developers but I need to have the whole portal's domain de-indexed and prevented from future indexing. I'm not too tech savvy but how is this achieved? No index? Robots? thanks
Intermediate & Advanced SEO | | Martin_S0