Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. On-Page Optimization
    4. Phone number for SEO

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Phone number for SEO

    On-Page Optimization
    4
    6
    3498
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • vital_hike
      vital_hike Subscriber last edited by

      We have had an interesting question from a client. They have asked if removing their phone number from their website would have an affect on their rankings. Our immediate answer was 'No' but it may affect the Brand, Usability and Customer experience by restricting the methods of contact. This then made us think that perhaps then it could have an effect in the long term. This situation is also complicated by the fact that they do not have a Google Local Plus account for operational, sensitivity reasons (they don't want to openly publicise their address)

      We believe that there shouldn't be any negative affect but thought we would open a discussion. Thanks in advance for any comments/ideas.

      1 Reply Last reply Reply Quote 0
      • vital_hike
        vital_hike Subscriber last edited by

        Thanks for the responses. It was my opinion that technically it should not affect anything but with the current direction of SEO and the potential affects of Engagement as ranking factors I thought it might be interesting to discuss.

        Appreciate your comments....thanks

        1 Reply Last reply Reply Quote 0
        • vital_hike
          vital_hike Subscriber @HashtagJeff last edited by

          Hi Jeff

          I would rather not identify the specific business.

          The reason for removing the phone number is because it is a mobile number and the nature of the business means that they may get calls from other countries. This means the phone is ringing at any time of the day.

          I agree it is not ideal but they do not have a landline number and a business phone cannot be manned all of the time. It is a strange set up but they are quite a small business and certainly not a typical client.

          thanks for you comments

          1 Reply Last reply Reply Quote 0
          • HashtagJeff
            HashtagJeff last edited by

            What business are they in that they wouldn't benefit from having a phone number? With the exception of large companies like Google and Yelp, who have to hide their phone numbers deep within their websites because of the sheer volume they get that doesn't actually help their business, I don't see why you would want to hide that. And even if you aren't a local business you can always benefit from some "local SEO" to help your presence a little bit. We even took this a step further and made our contact phone number texting compatible and it has helped a ton from a customer experience perspective.

            Again, this is all dependent on the business because I know there are exceptions. But to answer your question directly, no I don't think that removing the phone number will hurt your organic results directly and I think that you can get away with not having a phone number on the site (if it makes sense for the business of course).

            vital_hike 1 Reply Last reply Reply Quote 1
            • UmarKhan
              UmarKhan last edited by

              Eddie,

              I believe if they are not focussing on Local SEO, there will be no effect on their rankings. Yes, I agree it's not good for the visitors if they don't find any mean of communication and this might affect them in a long run.

              Umar

              1 Reply Last reply Reply Quote 3
              • 1akal
                1akal last edited by

                I think Remove Phone Number will not affect SEO, and if we talk about Google business page, after verified the business by Google, you can remove the phone number and address from your Google Business Page.

                1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • danielecelsa

                  Homepage SEO optimization

                  Hello, I’m almost ready to lunch my new website https://thetravelhoop.com , I just need to create the content of the product page and put all the images. I would like to know what you think in terms of SEO of the home page (is the content that I want to rank the most). My doubt is that since it is a landing page, there is not a lot of text but mostly <h>. It’s not a styling decision of course (I know is bad practice) but mostly because they are supposed to be title/headings.</h> Do you think I’m doing something wrong, or do you have any suggestions? Thank you, Daniele

                  On-Page Optimization | | danielecelsa
                  0
                • Christinaa

                  Tags - Good or bad for SEO

                  We are getting Moz errors for duplicate content because tag pages share the same blog posts. Is there any way to fix this? Are these errors bad for SEO, or can I simply disregard these and ignore them? We are also getting Moz errors for missing descriptions on tag pages. I am unsure how to fix these errors, as we do not actually have pages for these on our WordPress site where we are able to put in a description. I have heard that having tags can be good for SEO? (We don't mind having several links that show up when searching for us on google...) As far as the SEO goes, I am not sure what to do. Does anyone know the best strategy?

                  On-Page Optimization | | Christinaa
                  0
                • CKerr

                  URL Path. What is better for SEO

                  Hello Moz people, Is it better for SEO to have a URL path like this: flowersite.com/anniversary_flowers/dozen_roses OR flowersite.com/dozen_roses Is it better to have the full trail of pages in the URL?

                  On-Page Optimization | | CKerr
                  0
                • semmediapvtltd

                  Is .PW domain is good for SEO?

                  I want to register .PW domain which has recently got live to register. I am in doubt should it is good for SEO or not.

                  On-Page Optimization | | semmediapvtltd
                  0
                • BobGW

                  Ecommerce On-Site SEO: Keywords in Category Descriptions

                  Hello, I'm doing on-site SEO for a client's ecommerce site. Are 160 words enough for a category description? I'm using the keywords once at the top of the description, and once at the bottom of the description, with the ones at the bottom reworded so that they are the keywords with a different word order. I used to put the keywords in 3 times but it just feels like stuffing. Is twice, worded differently the second time, enough for a category description? Thanks.

                  On-Page Optimization | | BobGW
                  0
                • seoug_2005

                  SEO for spanish website

                  Hi, A client has given us the site  http://www.comtranslations.com/Home.html  for optimization. He wants to optimize only the spanish part ( the link is on the top right ).  By clicking on the link Espanol, the url opened is -  http://www.comtranslations.com/Principal.html. He wants seo for this website for spanish  keywords. The keywords are - Traducción
                  Traductor
                  traducir español inglés
                  traducción My question is how do we go about this ? Shall we purchase a software that translates spanish to english ? Thanks

                  On-Page Optimization | | seoug_2005
                  0
                • TheSportsDaddy

                  How do Maximize WordPress with 2 SEO Plugins

                  I have 2 WordPress SEO Plugins,  Yoast and All-in-One SEO.  I have tried like heck to make them work together, but every time I crawl my site here, I get multiple error messages. My question is, how can I tweak the title settings to avoid having multiple meta desctiptions, titles etc.

                  On-Page Optimization | | TheSportsDaddy
                  0
                • jmansd

                  What does the "base href" meta tag do? For SEO and webdesign?

                  I have encounter the "base href" on one of my sites.  The tag is on every page and always points to the home URL.

                  On-Page Optimization | | jmansd
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.