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Open site explorer is giving me strange redirect message.

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  • A_Fotografy
    A_Fotografy last edited by Dec 31, 2015, 10:35 AM

    Hi all,

    I tried to find answer in help section. Few people have asked this before but in none of the answers it tells how they fix it. Sorry I will need to ask here again.

    In Open Site Explorer i get this message.

    You entered the URL https://a-fotografy.co.uk/ which redirects to http://www.a-fotografy.co.uk/. Because it's likely to have more accurate metrics, we're showing data for the redirected URL instead. Click here to analyze https://a-fotografy.co.uk/ instead?

    My current site is https://a-fotografy.co.uk/ not sure why it is redirecting to my old domain. Weird. My web developer couldn't explain this issue.

    Saying that I also go my first analytics report and in priority issues I have

    http://a-fotografy.co.uk   302 redirect and not sure where it is redirecting to.

    If someone could shed some light of how to figure out how to find exactly what is redirecting to what and where is the problem.

    Thank you guys,

    Regards,

    Armands

    1 Reply Last reply Reply Quote 0
    • A_Fotografy
      A_Fotografy @donford last edited by Jan 18, 2016, 1:50 PM Jan 18, 2016, 1:50 PM

      Hi Don,

      I got web guy to fix the issue. Seems it should be fixed now and I should have 301 redirects.

      Not sure why I still get that message in Open Site Explorer, but I have raised this with MOZ support.

      Thanks Don for all your help.

      Regards,

      Armands

      1 Reply Last reply Reply Quote 0
      • topic:timeago_earlier,11 days
      • donford
        donford @A_Fotografy last edited by Jan 7, 2016, 12:01 PM Jan 7, 2016, 12:00 PM

        Hi Armands,

        Looks like I made an error in the code posted above (I did not edit the original post it so we can see the problem).

        The 4th line:

        RewriteRule ^(.*)$ http://%1/$1 [R=301,L]

        Should be

        RewriteRule ^(.*)$ https://%1/$1 [R=301,L]

        Since we are redirecting to the HTTPS version.

        The corrected code is as follows:

        #If http is requested (ie https off) then redirect to https none www
          RewriteCond %{HTTPS} off
          RewriteCond %{HTTP_HOST} ^www.(.)$ [NC]
          RewriteRule ^(.
        )$ https://%1/$1 [R=301,L]
        #If https is requested (ie https on) then redirect to https none www
          RewriteCond %{HTTPS} on
          RewriteCond %{HTTP_HOST} ^www.(.)$ [NC]
          RewriteRule ^(.
        )$ https://%1/$1 [R=301,L]

        That still shouldn't change the 302 problem you have, unless this code is executed prior to whatever is causing the 302. I just noticed the error myself and wanted to give you a heads up.

        Thanks,

        Don

        1 Reply Last reply Reply Quote 0
        • donford
          donford last edited by Jan 5, 2016, 10:55 AM Jan 5, 2016, 10:55 AM

          Hi Armands,

          Glad to help, as a side note if your developer can't get it sorted then you should be able to talk directly with your Hosting provider. These issues while can be complicated are somewhat common and most host have trained their help desk on how to fix them, at least from my past experiences with many different host.

          Good luck,

          Don

          A_Fotografy 1 Reply Last reply Jan 18, 2016, 1:50 PM Reply Quote 0
          • A_Fotografy
            A_Fotografy last edited by Jan 5, 2016, 10:28 AM Jan 5, 2016, 10:28 AM

            Thank you Don,

            Not to worry. I think my developer is stuck now and has no idea how to fix those 302 redirects. Yesterday I noticed that there were few more coming up.

            Around 2 month ago I changed the site. I have a feeling that something went bad during that process.

            Now I have hundreds of 404 errors in my webmaster tools and pretty much all of them are old pages and some even from previous website before that which was 3 years ago. Not sure where it is picking up this from.

            I also noticed that my previous websites urls making 302 redirects and they redirect from https to http urls.

            Here is what happened when we launched new site.

            • Changed over to new site. I still had my http address then few weeks after launch we decided that in long term it would be better to have https secure line. Then he added that https and that is where problems started.

            Seems like old site now is picking up this https as well and doing those 302 redirects.

            I even don't know why my old site is still being crawled and giving me errors. Weird.

            I have passed your reply to my developer and see what he will say.

            Thank you Don,

            Regards,

            Armands

            donford 1 Reply Last reply Jan 7, 2016, 12:00 PM Reply Quote 0
            • donford
              donford @A_Fotografy last edited by Jan 5, 2016, 8:46 AM Jan 5, 2016, 8:46 AM

              Hello,

              Sorry for not getting back to you sooner. Weekend and all..

              Okay the problem is still there. You can check the header response codes yourself here:

              http://tools.seobook.com/server-header-checker

              The URL http://www.a-fotografy.co.uk/ 302 redirects to https://www.a-fotografy.co.uk/ which 301 redirects to https://a-fotografy.co.uk/

              There are 2 possible problems I can think of. 1 the code to redirect http://www.a-fotografy.co.uk/ is still in the htaccess file and before the code I gave you. Or 2 the host has a domain redirect in place that is executing on the server before the htaccess is read.

              For me to help you further please post the contents of your htaccess file and I'll see if there is something I can pick up on.

              Don

              1 Reply Last reply Reply Quote 1
              • A_Fotografy
                A_Fotografy @donford last edited by Jan 2, 2016, 5:48 PM Jan 2, 2016, 5:48 PM

                Hi Jo,

                We are back to drawing board.

                My developer tried to fix this issue, but with no results.

                Not sure what is wrong and why he can't fix it 😞

                According to webconfs header checker I still have 302 redirects.

                I think the web guy made things even worse as on my current domain according to same header checker I have 400 bad request coming back.

                Help please. Not sure what to do.

                Thanks,

                Regards,

                Armands

                1 Reply Last reply Reply Quote 0
                • A_Fotografy
                  A_Fotografy @donford last edited by Jan 2, 2016, 11:43 AM Jan 2, 2016, 11:43 AM

                  Hi Don,

                  My developer tried to fix this issue today, used your suggested code, but still it seems site explorer brings up the same message 😞 He is stuck and not sure what else to do.

                  I don't know much about the code and he is saying that he has done everything possible.

                  If you have a minute, could you have a look what is the code now?

                  Thank you Don,

                  Regards,

                  Armands

                  donford 1 Reply Last reply Jan 5, 2016, 8:46 AM Reply Quote 0
                  • donford
                    donford @A_Fotografy last edited by Dec 31, 2015, 11:20 AM Dec 31, 2015, 11:20 AM

                    That is correct, 302 is a temporary redirect so it does not pass link juice the same way, and should be fixed asap.

                    Glad to help,

                    Don

                    A_Fotografy 1 Reply Last reply Jan 2, 2016, 11:43 AM Reply Quote 0
                    • A_Fotografy
                      A_Fotografy last edited by Dec 31, 2015, 11:18 AM Dec 31, 2015, 11:18 AM

                      Hi Don,

                      Thank you for looking into this.

                      So basically I need to point all links to my existing domain.

                      I knew there is something weird going on.

                      My old www domain used to be very good in rankings and my guess now since there is 302 all link juice is not passed onto my new domain.

                      Thanks Don I will pass this info to my web developer.

                      Regards,

                      Armands

                      donford 1 Reply Last reply Dec 31, 2015, 11:20 AM Reply Quote 0
                      • donford
                        donford last edited by Jan 7, 2016, 12:02 PM Dec 31, 2015, 11:06 AM

                        Hello Again,

                        Okay so it looks like what is happening is:
                        the http www version is 302 to the https.www version and the https.www version is 301 to the non-www. So what you have is one redirect pointing to another redirect.

                        This is likely confusing Moz, or Moz has in the past crawled a different version and has more data for that so it wants to show you it instead.

                        The headers are:

                        http://www.a-fotografy.co.uk/


                        302 Found

                        Status:    302 Found
                        Code:    302
                        Date:    Thu, 31 Dec 2015 12:43:08 GMT
                        Server:    Apache
                        X-FRAME-OPTIONS:    DENY
                        X-XSS-Protection:    1; mode=block
                        Location:    https://www.a-fotografy.co.uk/
                        Cache-Control:    max-age=0
                        Expires:    Thu, 31 Dec 2015 12:43:08 GMT
                        Vary:    Accept-Encoding
                        Content-Length:    214
                        Keep-Alive:    timeout=10, max=200
                        Content-Type:    text/html; charset=iso-8859-1
                        Connection:    close

                        https://www.a-fotografy.co.uk/


                        301 Moved Permanently

                        Status:    301 Moved Permanently
                        Code:    301
                        Date:    Thu, 31 Dec 2015 12:43:08 GMT
                        Server:    Apache
                        X-FRAME-OPTIONS:    DENY
                        X-XSS-Protection:    1; mode=block
                        Location:    https://a-fotografy.co.uk/
                        Cache-Control:    max-age=0
                        Expires:    Thu, 31 Dec 2015 12:43:08 GMT
                        Vary:    Accept-Encoding
                        Content-Length:    234
                        Connection:    close
                        Content-Type:    text/html; charset=iso-8859-1

                        https://a-fotografy.co.uk/


                        200 OK

                        Status:    200 OK
                        Code:    200
                        Date:    Thu, 31 Dec 2015 12:43:08 GMT
                        Server:    Apache
                        X-FRAME-OPTIONS:    DENY
                        X-XSS-Protection:    1; mode=block
                        Accept-Ranges:    bytes
                        Content-Length:    21886
                        Cache-Control:    max-age=0, public
                        Expires:    Thu, 31 Dec 2015 12:43:08 GMT
                        Vary:    Accept-Encoding,User-Agent
                        X-Powered-By:    WP Rocket/2.6.15
                        Connection:    close
                        Content-Type:    text/html; charset=UTF-8

                        What you want to do is get all your redirects to 301 to the correct version.

                        This should cover it in your .htaccess file
                        EDIT 01/07/2016: Please see the below responses for corrected code.

                        #If http is requested (ie https off) then redirect to https none www
                          RewriteCond %{HTTPS} off
                          RewriteCond %{HTTP_HOST} ^www.(.)$ [NC]
                          RewriteRule ^(.
                        )$ http://%1/$1 [R=301,L]
                        #If https is requested (ie https on) then redirect to https none www
                          RewriteCond %{HTTPS} on
                          RewriteCond %{HTTP_HOST} ^www.(.)$ [NC]
                          RewriteRule ^(.
                        )$ https://%1/$1 [R=301,L]

                        Hope this helps,

                        Don

                        A_Fotografy 1 Reply Last reply Jan 2, 2016, 5:48 PM Reply Quote 2
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