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  4. How do I fix: Error Code 901: DNS Errors Prevented Crawler from Resolving Hostname

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How do I fix: Error Code 901: DNS Errors Prevented Crawler from Resolving Hostname

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  • MeganP
    MeganP last edited by Aug 10, 2016, 10:47 AM

    The Moz Site crawl has pulled this issue on our site:

    Error Code 901: DNS Errors Prevented Crawler from Resolving Hostname

    We have double checked to ensure that the site is not blocking any crawls but the error is still happening. This is preventing Moz from acknowledging the other errors that we have fixed. How do I prevent/fix this error message?

    Thanks!

    1 Reply Last reply Reply Quote 0
    • tawnycase
      tawnycase last edited by Sep 27, 2016, 11:27 AM Sep 27, 2016, 11:27 AM

      Hey there!
      If you've got questions about why a specific campaign is getting a 901 crawl error, I'd definitely recommend writing in to help@moz.com with all the details! We'll do our best to answer all your questions there! 🙂

      1 Reply Last reply Reply Quote 2
      • PaulBarrs
        PaulBarrs last edited by Sep 27, 2016, 3:39 AM Sep 27, 2016, 3:39 AM

        I'm also getting the same kind of error numerous times; and yet Google's search console has no problems...?

        1 Reply Last reply Reply Quote 0
        • topic:timeago_earlier,2 months
        • tawnycase
          tawnycase last edited by Aug 10, 2016, 4:57 PM Aug 10, 2016, 4:57 PM

          Hi there! Tawny from Moz's Help Team here.

          These crawl issues tend to be pretty site-specific, so without knowing what site got the 901 error it's tough to troubleshoot. When you've got specific crawl questions like this one, feel free to write in to help@moz.com with your questions and we'll see what we can do to help you out!

          I'd recommend writing in with all the details of your campaign and the issue you're seeing - we'll take care of ya! 🙂

          1 Reply Last reply Reply Quote 2
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