Review markup not showing up in SERP anymore
-
Hi all,
I have been collecting reviews for a little while now. Ofcourse im hoping to cross the 150 reviews border soon
But i also added the review markup to my website to show up in organic results. This was working fine for a while. I did not added the markup to my homepage. But now for somehow google is not showing this review markup anymore in search results. So i decided to give the company that is hosting the review tool (google partner also) a call. The informed me that they had a lot of calls and e-mails since 2 weeks from their customers. All with the same problem that review markup is not used in search results anymore.
Anyone else had this, or know about this issue?
-
Hi There!
I would run your review schema through the structured data testing tool another time to double check that nothing has changed between when you implemented the schema and now: https://search.google.com/structured-data/testing-tool/u/0/
Keep in mind that Google gets to choose whether or not they want to show the review schema on the SERPs. So, your best bet is having the schema on your website and knowing that it passes the schema grades—but know that there is a chance it will not appear on the search results. Google chooses who it shows up for and when it shows up, which can be annoying but as long as you have it implemented correctly you're doing everything you can.
-
I did do a little experiment a few days ago to see if i could let my reviews show up on a 10 point scale instead of 5 point scale. I changed the rating value and added "bestRating" to the script. The testing tool showed no errors on this script. This could be related to this issue or could be pure coincidence.
I changed it back to its original state, we will what happens.
btw no other company in my niche is using review data. So we where unique in this.
And here a list of the agencies or google partners that are trusted bij Google. Thats what i meant bij third parties / agencies that are hosting reviews. I'm using one of them. When reaching the 150 reviews they should add review markup automaticly to my adwords campaigns also. btw they where not saying reviews markup is no longer used, they mentiod getting a lot of complaints lately of customers saying google didnt gave them they yellow stars in search results anymore.
-
have you ran a test - https://search.google.com/structured-data/testing-tool/u/0/
Make sure nothing has changed or gone missing from your schema.
Your agency is clearly telling a lie that it is no longer being used. - type in "car insurance" and you will see loads.
-
As far as I am aware digital agencies don't host reviews. The only Google "review" partners I am aware of are listed on the link below.
https://support.google.com/adwords/answer/2375474?hl=en-GB Update - sorry the above link was for Google Adwords My bad...
Like you said it could be temporary and there have been instances of bugs in the past which have stopped them displaying, or Google may have chosen to stop reviews for your niche - or are others still displaying?
Have they chosen another site to show the ratings over yours?
-
Hi Tim,
Thnx for replying, and i'm fully aware of the fact that its up to google to use the markup or not. I 'm hoping this is just a temporary thing. But what caused me to to post this here, is that the agency that is hosting the review tool mentioned they got a high number of questions / complains about this since 2 weeks now.
-
We also use review mark-up. We use it based on aggregated / combined scores - say 200 reviews average 4.7 out of 5 etc.
As far as I am aware Google is still using this schema markup and it is indeed showing up for us at press.
The one thing to consider however, is that Google chooses to either show the rating or not. Just because you have it in place does not mean they will use it. If the rest of your niche also uses the schema you may find that Google will only select a few at a time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Moz is showing a canonical error that dont belong.
Hi guys, and thanks for this excellent source of information. i have an issue with the moz system because is telling to me that i dont have canonical instructions but i have canonical instructions on all my pages, so... im confused because maybe im not understanding what the system want to show to me. if you can help me i will be very gratefull. here you can see a page that have the canonical instruction. https://drive.google.com/file/d/14U_-Sgu_NQaB7kMBH3AguHQMHyHX9L8X/view?usp=sharing and here you can see what is reporting to me the MOZ system. https://drive.google.com/file/d/1pqgSC-V9WOyBPvQEr06pbqpLf_w7-q8J/view?usp=sharing this is happening on 19 pages, and all the 19 pages have the canonical instruction.
On-Page Optimization | | b-lab
thanks in advance guys.0 -
Review rich snippet with reviews hosted on customer feedback company's website?
Is it possible to enable rich snippets for reviews that are not visible on the page in question? A restaurant's Wordpress website mentions the average rating but the actual customer feedback and reviews are displayed on a page on the website of the feedback company. Would it be enough to implement a small widget (displays star rating, number of reviews and links to the review page) and add microdata/J-SON to convince search engines that the reviews are legit? Thanks in advance! Bas
On-Page Optimization | | SEO-Bas0 -
Moz shows page has no meta description but it does
Hi We recently worked on optimising one of our product pages, we created a new meta description, new unique content and a ensured it was optimised for our keyword. Despite all of this its ranking is still significantly lower than competitors eventhough the page authority is as good as theirs. I have just noticed that Moz crawl diagnostics is showing it up as having no meta description - but it does! when you check the source you see:http-equiv="description" content="Buy the robust and reliable Canon imageRUNNER 2525 from Copyfaxes. Learn more about the Canon 2525 before you buy." /> The page is: http://copyfaxes.com/product/2552/Canon-ImageRunner-2525-Digital-Copier I would appreciate any ideas.
On-Page Optimization | | copyfaxes10 -
Google Map Marker not showing up when using HTML Embed Code
Hi community, For several clients, when embedding the Google Maps, the Marker DOES NOT appear. I am copying straight from Google Maps, it appears fine in Google Maps. Is there HTML I can add or is there something wrong with the map marker to begin with? These are verified listings. Help! Thank you! Priscilla
On-Page Optimization | | FullMedia900 -
Remove internal site SERPS from Google Index?
1. Internal Serp pages did not have a robots meta tag 2. As a result, client site has thousands (~4,400) of internal site SERP pages in the Google index. 3. We added the NoIndex, Follow attribute to all internal SERPS 4. We Disallowed: domain.com/internal-search-operator in Robots.txt 5. No new SERP pages are being indexed, but the other 4000 something that were already there are still in the index weeks later. 6. The pages are dynamically created and still work, so I can't use the Remove Content tool from google, because the pages don't 404. Is there any way to get these pages out of the index besides just waiting and hoping google eventuall drops them? Thanks
On-Page Optimization | | delegator.com0 -
Appropriate SEO strategies for a website's own SERPs?
Hello all, What are good on-page SEO practices for the search result pages on our own sites? For instance, what page titles do you use? Do you include page numbers? Meta-descriptions? Headers? Keyword utilization? This is a consideration for us as we link to some popular search results on our sites. Thanks!
On-Page Optimization | | DanSerpico0 -
How can I get a website to show up in local search in a major city when it is in the suburbs
We did a website for a local landscape company.they are in the outskirts of a major city of Dayton. Most people search landscape company Dayton area. I'm finding landscape companies coming up with lower moz trust and moz ranking. Some of them had no keywords or page titles. I am signing up on all of the local directories. the site is www.scarffs.com
On-Page Optimization | | MarkBolin0 -
Why is On-Page showing canonical wrong?
I'm trying to use the On-Page report card and it's saying that my rel=canonical is wrong, I've looked and I can't see anything wrong with it, am I missing something? The url is www.harrisonlighting.co.uk/childrens-lights.html
On-Page Optimization | | HarrisonLighting0