Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Review markup not showing up in SERP anymore
-
Hi all,
I have been collecting reviews for a little while now. Ofcourse im hoping to cross the 150 reviews border soon
But i also added the review markup to my website to show up in organic results. This was working fine for a while. I did not added the markup to my homepage. But now for somehow google is not showing this review markup anymore in search results. So i decided to give the company that is hosting the review tool (google partner also) a call. The informed me that they had a lot of calls and e-mails since 2 weeks from their customers. All with the same problem that review markup is not used in search results anymore.
Anyone else had this, or know about this issue?
-
Hi There!
I would run your review schema through the structured data testing tool another time to double check that nothing has changed between when you implemented the schema and now: https://search.google.com/structured-data/testing-tool/u/0/
Keep in mind that Google gets to choose whether or not they want to show the review schema on the SERPs. So, your best bet is having the schema on your website and knowing that it passes the schema grades—but know that there is a chance it will not appear on the search results. Google chooses who it shows up for and when it shows up, which can be annoying but as long as you have it implemented correctly you're doing everything you can.
-
I did do a little experiment a few days ago to see if i could let my reviews show up on a 10 point scale instead of 5 point scale. I changed the rating value and added "bestRating" to the script. The testing tool showed no errors on this script. This could be related to this issue or could be pure coincidence.
I changed it back to its original state, we will what happens.
btw no other company in my niche is using review data. So we where unique in this.
And here a list of the agencies or google partners that are trusted bij Google. Thats what i meant bij third parties / agencies that are hosting reviews. I'm using one of them. When reaching the 150 reviews they should add review markup automaticly to my adwords campaigns also. btw they where not saying reviews markup is no longer used, they mentiod getting a lot of complaints lately of customers saying google didnt gave them they yellow stars in search results anymore.
-
have you ran a test - https://search.google.com/structured-data/testing-tool/u/0/
Make sure nothing has changed or gone missing from your schema.
Your agency is clearly telling a lie that it is no longer being used. - type in "car insurance" and you will see loads.
-
As far as I am aware digital agencies don't host reviews. The only Google "review" partners I am aware of are listed on the link below.
https://support.google.com/adwords/answer/2375474?hl=en-GB Update - sorry the above link was for Google Adwords
My bad...Like you said it could be temporary and there have been instances of bugs in the past which have stopped them displaying, or Google may have chosen to stop reviews for your niche - or are others still displaying?
Have they chosen another site to show the ratings over yours?
-
Hi Tim,
Thnx for replying, and i'm fully aware of the fact that its up to google to use the markup or not. I 'm hoping this is just a temporary thing. But what caused me to to post this here, is that the agency that is hosting the review tool mentioned they got a high number of questions / complains about this since 2 weeks now.
-
We also use review mark-up. We use it based on aggregated / combined scores - say 200 reviews average 4.7 out of 5 etc.
As far as I am aware Google is still using this schema markup and it is indeed showing up for us at press.
The one thing to consider however, is that Google chooses to either show the rating or not. Just because you have it in place does not mean they will use it. If the rest of your niche also uses the schema you may find that Google will only select a few at a time.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What schema markup to add to case study?
What would be the best schema markup to add to a case study? I am somewhere between choosing an 'article' or a 'review'. A review is not really right though, because it's not a customer leaving feedback, it's the company's take on their performance. Any opinions?
On-Page Optimization | | I-COM0 -
Using Schema markup for Feefo reviews
I am a little confused about whether or not it is ok to use Schema markup with reviews collected through Feefo. We use Feefo to collect reviews from our customers and these get displayed on our website. We get service ratings as well as product ratings through Feefo. My question is: Is it ok to use Schema markup for these? I would have thought they would fall under 3rd party reviews, but this article from the Feefo website seems to suggest that it would be ok to use markup in the way they recommend. Can anyone confirm how Google handles review markup like this? Thanks in advance!
On-Page Optimization | | ViviCa10 -
Do Blog Tags affect SEO at all anymore?
We're trying to standardize the use of tags on our site amongst writers/editors, and I'm trying to come up a list of tags they can choose from to tag posts with - and telling them to use no more than 10 (absolute maximum) per post. We are also in the process of migrating to a new CMS, and have 8 defined categories that will all have their own landing page within our "News" section. TLDR: Do blog tags have any impact on SEO anymore? Are they solely meant to help users find articles related on popular topics, or does creating a tag for a popular topic help to improve organic visibility? Full Question: With the tag standardization, I want to make sure we're creating the most useful and effective tags; and the UX/SEO sides of my brain are conflicted. To my understanding, creating a tag about a high volume topic in an industry helps establish the website's relevance to Google/other search engines about that topic and improves overall relevance; but the tag feed page (ex: http://freshome.com/tag/home-protection/) isn't really meant for organic search visibility. So my other question is, is it worth it to noindex the tag pages in the robots.txt? Will that affect any benefit to increased relevance for Google (if there is any)? I'm interested to hear others' thoughts and suggestions. Thanks in advance!
On-Page Optimization | | davidkaralisjr0 -
Snippet showing as domain name with apostrophe, instead of page title when searching for the domain name.
Hi, We have an issue with one of our websites, with the snippet dispaying differently in Google serps when searching for the domain or the website name rather than a search term. When searching for a search term, the page title shows as expected, but when searching for the site by the domain name either with or without the tld, it shows the snippet as the domain name with an apostrophe at the end. Domain is subli.co.uk Thanks in advance for any advice!
On-Page Optimization | | K3v1n0 -
Review my website and guide me what can do for top ranking.
Hi Guys, I really need your advice for my website (bmgapt dot com). I'm loosing ranking on (Buffalo Apartments) keyword. Two months ago my ranking number is 3 but now loosing to 15 number. What can I do for get again top ranking. Thanks in advance. John Smith
On-Page Optimization | | KLLC0 -
How does Google Detect which keywords my website should show up for in the SE?
When I checked my Google Webmaster Tools I found that my website is showing up for keywords that I didn't optimize for ... for example I optimize my website for "funny pictures with captions", and the website is showing up for "funny images with captions". I know that this is good, but the keyword is dancing all around, sometimes I search for "funny pictures with captions" and I show up in the 7th page, and some time I don't show up. and the same goes for the other keyword. of course I am optimizing for more than two keywords but the results is not consistent. my question is how does Google decide which keywords you website should show up for? Is it the on-page keywords?, or is it the off-page anchor text keywords? Thank you in advance ...
On-Page Optimization | | FarrisFahad
FarrisFahad0 -
Page title getting cut off in SERPS even though it's under 70 characters?
I re-wrote the page title of a home page for a site I'm working on and made sure it's under 70 characters (68 to be exact) to comply with best practices and make sure it doesn't get cut-off in the SERPS. It's still getting cut-off though and right when it gets to the brand/website name. Does a "-" have anything to do with it? Does that translate to an elipsis? Format: keywords - website/brand.com Can anybody tell me why this would be happening?
On-Page Optimization | | MichaelWeisbaum0 -
Is giving away something for a Google Review bad?
I have a friend whose client is giving away something for free if you leave a Google Review for his site. I recall that being not well liked by Google and could potentially end up in a Penalty. The site is ranking really poorly in Google but well in Yahoo/Bing so I am wondering if that is what happened. What are you opinions?
On-Page Optimization | | netviper0