Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. How do I know if I am correctly solving an uppercase url issue that may be affecting Googlebot?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How do I know if I am correctly solving an uppercase url issue that may be affecting Googlebot?

    Intermediate & Advanced SEO
    3
    6
    1243
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • webrocket
      webrocket last edited by

      We have a large e-commerce site (10k+ SKUs). https://www.flagandbanner.com.

      As I have begun analyzing how to improve it I have discovered that we have thousands of urls that have uppercase characters. For instance: https://www.flagandbanner.com/Products/patriotic-paper-lanterns-string-lights.asp.

      This is inconsistently applied throughout the site. I directed our website vendor to fix the issue and they placed 301 redirects via a rule to the web.config file. Any url that contains an uppercase character now displays as a lowercase.

      However, as I use screaming frog to monitor our site, I see all these 301 redirects--thousands of them. The XML sitemap still shows the the uppercase versions. We have had indexing issues as well. So I'm wondering what is the most effective way to make sure that I'm not placing an extra burden on Googlebot when they index our site? Should I have just not cared about the uppercase issue and let it alone?

      1 Reply Last reply Reply Quote 0
      • LindsayE
        LindsayE Subscriber last edited by

        Not that I've noticed... I started with the company back in February and noticed it when I crawled the site with Screaming Frog. So they already had uppercase and lowercase permalinks back then. When I brought it to our developers attention they didn't seem to concerned. Then I saw something somewhere that discussed Google seeing them as potential duplicates. Which is when I posted to MOZ and got the response that it was fine since we have canonical URLs in place. So, it has not had any negative effect since I started that I can see. However, I don't know how to correct Screaming Frog from seeing as duplicate pages.

        1 Reply Last reply Reply Quote 0
        • webrocket
          webrocket @LindsayE last edited by

          Thanks for sharing this, Lindsay! Helpful. Have you seen any negative effects that stem from both uppercase and lowercase urls still being accessible?

          1 Reply Last reply Reply Quote 0
          • LindsayE
            LindsayE Subscriber last edited by

            I had the same issue in Screaming Frog and posted to Moz Q&A a few weeks ago about it that was resolved.

            https://moz.com/community/q/uppercase-lowercase-reading-as-duplicate-permalinks

            webrocket 1 Reply Last reply Reply Quote 1
            • webrocket
              webrocket @ThompsonPaul last edited by

              This is really helpful. Thank you!

              Mike

              1 Reply Last reply Reply Quote 0
              • ThompsonPaul
                ThompsonPaul last edited by

                It was still a good idea to create the redirects for the upper-case versions to help cut down duplicate content issues. Rel-canonical "could" have been used, but I find it's much better to actually redirect.

                But that means the lower-case URLs are the canonical URLs, so ONLY they should appear in the sitemap. (Sitemaps aren't supposed to contain any URLs that redirect.) Right now, you're giving the search crawlers contradictory directives, and they don't do well with those 🙂

                For additional cleanup, it would be good to have rules added to the CMS so that upper-case URL slugs cannot be created in the first place. Also run a check (can probably be done in the database) to ensure that any internal links on the site have been re-written NOT to use the uppercase URLs. there's no sense generating unnecessary redirects for URLs you control. (I suspect this is the majority of the cases that Screaming Frog is picking up.) You need to ensure all navigation and internal links are using the canonical lowercase version.

                The more directly the crawlers can access the final URL, the better your indexing will be. So don't have the sitemap sending them through redirects, and don't let your site's internal links do so either.

                Hope that helps?

                webrocket 1 Reply Last reply Reply Quote 1
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • CongthanhThe

                  How to find correct schema type

                  Dear Moz members, I m currently working on schema optimizations of my website casinobesty.com which review online casino websites. I have a doubt which schema itemReviewed type I have to use in the review pages. Currently I m using type as "Game" but I m not sure it is correct. "description": "",
                  "itemReviewed": {
                  "@type": "Game",
                  "name": "LeoVegas Casino",
                  "url": "https://casinobesty.com/casino/leovegas-casino/"
                  }, Thank you

                  Intermediate & Advanced SEO | | CongthanhThe
                  1
                • TheDude

                  URL Rewriting Best Practices

                  Hey Moz! I’m getting ready to implement URL rewrites on my website to improve site structure/URL readability. More specifically I want to: Improve our website structure by removing redundant directories. Replace underscores with dashes and remove file extensions for our URLs. Please see my example below: Old structure: http://www.widgets.com/widgets/commercial-widgets/small_blue_widget.htm New structure: https://www.widgets.com/commercial-widgets/small-blue-widget I've read several URL rewriting guides online, all of which seem to provide similar but overall different methods to do this. I'm looking for what's considered best practices to implement these rewrites. From what I understand, the most common method is to implement rewrites in our .htaccess file using mod_rewrite (which will find the old URLs and rewrite them according to the rewrites I implement). One question I can't seem to find a definitive answer to is when I implement the rewrite to remove file extensions/replace underscores with dashes in our URLs, do the webpage file names need to be edited to the new format? From what I understand the webpage file names must remain the same for the rewrites in the .htaccess to work. However, our internal links (including canonical links) must be changed to the new URL format. Can anyone shed light on this? Also, I'm aware that implementing URL rewriting improperly could negatively affect our SERP rankings. If I redirect our old website directory structure to our new structure using this rewrite, are my bases covered in regards to having the proper 301 redirects in place to not affect our rankings negatively? Please offer any advice/reliable guides to handle this properly. Thanks in advance!

                  Intermediate & Advanced SEO | | TheDude
                  0
                • MiguelSalcido

                  Linking to URLs With Hash (#) in Them

                  How does link juice flow when linking to URLs with the hash tag in them? If I link to this page, which generates a pop-over on my homepage that gives info about my special offer, where will the link juice go to? homepage.com/#specialoffer Will the link juice go to the homepage? Will it go nowhere? Will it go to the hash URL above? I'd like to publish an annual/evergreen sort of offer that will generate lots of links. And instead of driving those links to homepage.com/offer, I was hoping to get that link juice to flow to the homepage, or maybe even a product page, instead. And just updating the pop over information each year as the offer changes. I've seen competitors do it this way but wanted to see what the community here things in terms of linking to URLs with the hash tag in them. Can also be a use case for using hash tags in URLs for tracking purposes maybe?

                  Intermediate & Advanced SEO | | MiguelSalcido
                  0
                • activitysuper

                  How does Google know if a backlink is good or not?

                  Hi, What does Google look at when assessing a backlink? How important is it to get a backlink from a website with relevant content? Ex: 1. Domain/Page Auth 80, website is not relevant. Does not use any of the words in your target term in any area of the website. 2. Domain/Page Auth 40, website is relevant. Uses the words in your target term multiple times across website. Which website example would benefit your SERP's more if you gained a backlink? (and if you can say, how much more would it benefit - low, medium, high).

                  Intermediate & Advanced SEO | | activitysuper
                  0
                • ukss1984

                  URL Error or Penguin Penalty?

                  I am currently having a major panic as our website www.uksoccershop.com has been largely dropped from Google. We have not made any changes recently and I am not sure why this is happening, but having heard all sorts of horror stories of penguin update, I am fearing the worst. If you google "uksoccershop" you will see that the homepage does not rank. We previously ranked in the top 3 for "football shirts" but now we don't, although on page 2, 3 and 4 you will see one of our category pages ranking (this didn't used to happen). Some rankings are intact, but many have disappeared completely and in some cases been replaced by other pages on our site. I should point out our existing rankings have been consistently there for 5-6 years until today. I logged into webmaster tools and thankfully there is no warning message from Google about spam, etc, but what we do have is 35,000 URL errors for pages which are accessible. An example of this is: | URL: | http://www.uksoccershop.com/categories/5_295_327.html | | Error details In Sitemaps Linked from Last crawled: 6/20/12First detected: 6/15/12Googlebot couldn't access the contents of this URL because the server had an internal error when trying to process the request. These errors tend to be with the server itself, not with the request. Is it possible this is the cause of the issue (we are not currently sure why the URL's are being blocked) and if so, how severe is it and how recoverable?If that is unlikely to cause the issue, what would you recommend our next move is?All help is REALLY REALLY appreciated 🙂

                  Intermediate & Advanced SEO | | ukss1984
                  0
                • knowyourbank

                  URL Structure for Directory Site

                  We have a directory that we're building and we're not sure if we should try to make each page an extension of the root domain or utilize sub-directories as users narrow down their selection. What is the best practice here for maximizing your SERP authority? Choice #1 - Hyphenated Architecture (no sub-folders): State Page /state/ City Page /city-state/ Business Page /business-city-state/
                  4) Location Page  /locationname-city-state/ or.... Choice #2 - Using sub-folders on drill down: State Page /state/ City Page /state/city Business Page /state/city/business/
                  4) Location Page  /locationname-city-state/ Again, just to clarify, I need help in determining what the best methodology is for achieving the greatest SEO benefits. Just by looking it would seem that choice #1 would work better because the URL's are very clear and SEF. But, at the same time it may be less intuitive for search. I'm not sure. What do you think?

                  Intermediate & Advanced SEO | | knowyourbank
                  0
                • kchandler

                  URL Shorteners. Are they SEO Friendly?

                  Do URL shortener services like bit.ly act as 301 redirects? I was thinking about utilizing one for longer query based URLs and didn't want to risk losing link juice. Thanks for the insight! Regards - Kyle

                  Intermediate & Advanced SEO | | kchandler
                  0
                • kylesuss

                  Should I Use City Name in URL?

                  Having a website designed for a car dealership and deciding what attributes to use in the URL. Should I include the city name in the URL? Or does that help for SEO purposes? Other ideas of what to research or try are appreciated too. Thanks 🙂

                  Intermediate & Advanced SEO | | kylesuss
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                • Digital Marketers
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • Local Citation Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.