Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
WEbsite cannot be crawled
-
I have received the following message from MOZ on a few of our websites now
Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
I have spoken with our webmaster and they have advised the below:
The Robots.txt file is definitely there on all pages and Google is able to crawl for these files. Moz however is having some difficulty with finding the files when there is a particular redirect in place.
For example, the page currently redirects from threecounties.co.uk/ to https://www.threecounties.co.uk/ and when this happens, the Moz crawler cannot find the robots.txt on the first URL and this generates the reports you have been receiving. From what I understand, this is a flaw with the Moz software and not something that we could fix form our end.
_Going forward, something we could do is remove these rewrite rules to www., but these are useful redirects and removing them would likely have SEO implications. _
Has anyone else had this issue and is there anything we can do to rectify, or should we leave as is?
-
Ok, I made a quick test of your robot.txt file and looks fine,
https://www.threecounties.co.uk/robots.txtThen I made a test https://httpstatus.io/ to check the status code
of your robot.txt file and show me 200 status code (So it's fine)Also, you need to make sure that your robot.txt file is accessible for the Rogerbot (Moz crawler)
This day the hosting providers have become very strict with third-party crawlers
This includes Moz, Majestic SEO, Semrush and Ahrefs.Here you can find all the possible sources of the problem and recommended solutions
https://moz.com/help/guides/moz-pro-overview/site-crawl/unable-to-crawlRegards
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How can i increase DA of my website?
Hi, Why my website evolvepakistan DA is not increasing it is old site even i have bought a fiverr gig of someone he was offering that he will show my site DA 70, he send me pic of 70DA, on his side 70DA of my site but when i check on it show 0 DA.
Moz Pro | | ChunkyChuck
Whats the problem?0 -
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
Why Only Our Homepage Can Be Crawled Showing a Redirect Message as the Meta Title
Hello Everyone, So recently when we checked our domain using a Moz Crawl Test and Screaming Frog only the homepage comes up and the meta title says “You are being redirected to…”. We have several pages that used to come up and when submitting them to GSC no issues come up. The robots.txt file looks fine as well. We thought this might be ‘server’ related but it’s a little out of our field of expertise so we thought we would find out if anyone has any experience with this (ideas of reasons, how to check…etc.) or any potential suggestions. Any extra insight would be really appreciated. Please let us know if there is anything we could provide further details for that might. Looking forward to hearing from all of you! Thanks in advance. Best,
Moz Pro | | Ben-R0 -
Potential spam websites with high DA linking back to us
Hey everybody, I'm going through all my sites and disavowing crap links. However, I'm having trouble distinguishing which high DA sites to disavow. What would you do? For example:
Moz Pro | | MEllsworth
https://moz.com/researchtools/ose/spam-analysis?site=busca.starmedia.com&target=domain&source=subdomain&page=1&sort=spam_score and https://moz.com/researchtools/ose/spam-analysis?site=cc879fe.activerain.com&target=domain&source=subdomain&page=1&sort=spam_score They both have tons of backlinks - both good and crap. The first has a DA of 72 and a Moz spam score of 4/17 and the second has a DA of 86 and a Moz spam score of 9/171 -
A tool to tell a websites estimated traffic
I am new to Moz (as a member), so I am not sure if Moz has a tool that I need. I don't want this post to be about self promotion, so I will keep it short. Our business helps increase conversions and sales for online businesses. Our ideal prospects belongs to some key categories of businesses like ecommerce, saas etc. However, I would like to know the estimated volume of traffic for a website before approaching them and introducing our service. So if there was a tool I could use to estimate the volume of visitors a specific website receives on average a day or month, it would be hugely beneficial.Obviously, these are prospective clients, so we do not have access to their system or their analytics. I just want to get an estimate. So for example, if I entered the domain abc.com into the system, I would hope it could tell me, that abc.com gets an average of 900 unique visitors a day. I don't need too much detail like geographic locations etc, but it would be a bonus having that additional information. I also don't mind paying for a tool that's quality. So it doesn't have to be free.
Moz Pro | | RyanShahed0 -
Adding new categories to my website and getting them ranked
Hi, I currently run a website and have added a couple of new categories lately. The website is Planes Trains Automobiles Co UK. For example I want to add "Planes for sale" as a new category. What is the best way to go about this? Will each aircraft added add content therefore ranking? I don't want to approach an SEO company yet as the service would be free for the time being? Thanks
Moz Pro | | PlanesTrainsAutos0 -
How to force SeoMoz to re-crawl my website?
Hi, I have done a lot of changes on my website to comply with SeoMoz advices, now I would like to see if I have better feedback from the tool, how can I force it to re-crawl a specific campaign? (waiting another week is too long :-))
Moz Pro | | oumma0
