Unsolved MOZ says number one but I don't see it!
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MOZ Ranking says my site is ranked number one for a keyword, but when I Google it I don't see my site. Why?
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Hi there AleCam!
There are some good suggestions here on where you can start to explore this, and the insight I have isn't going to be wildly different. Usually it comes down to a difference in timeframe of collections or a difference in how the rankings data is collected. So checking in live SERPs vs a tool can often show different results.
Because rankings can, and do fluctuate, it may be that what we gather one day, changes the next. There are changes going on constantly.The other difference can come down to how you're checking the rankings. As other folks have mentioned it could be a difference in mobile vs desktop, or local results and personalization. To add to that, many discrepancies in Moz Pro keyword rankings are caused by the way Moz is querying Google and other search engines. Our process completely strips personalization from the query. This means that it's more representative of a national average for all searchers in the country, but it also means that you may not be able to reproduce these exact SERPs within your browser because your location is factored into your search results.
If you're still having trouble and would like someone to look more closely at your account please do reach out to help[at]moz.com to speak to our support team.
best of luck! -
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Check Mobile vs Desktop
Check that it is not a picture pack ranking
Log out of your google account or search with a SERP Checker
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