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  3. Hostname/IP does not match certificate's altnames

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

Unsolved Hostname/IP does not match certificate's altnames

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  • amyyoungblood
    amyyoungblood Subscriber last edited by Feb 22, 2023, 2:06 PM

    We are getting this error message since adding Shopify:
    Hostname/IP does not match certificate's altnames: Host: mydomain.com. is not in the cert's altnames: DNS:*.myshopify.com, DNS:myshopify.com"

    Does anyone have any insight into what has caused this?

    Kateparish 1 Reply Last reply Mar 2, 2023, 11:03 AM Reply Quote 0
    • Kateparish
      Kateparish @amyyoungblood last edited by Mar 2, 2023, 11:03 AM

      @amyyoungblood The error message means that the domain name in the SSL/TLS certificate doesn't match the hostname used to access the website. To fix this, you need to update your SSL/TLS certificate and DNS configuration. Contact Shopify support for help.

      1 Reply Last reply Reply Quote 0
      • topic:timeago_earlier,8 days
      • PamiT00
        PamiT00 Banned last edited by Feb 22, 2023, 5:06 PM

        This post is deleted!
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