Hi,

You may want to look over this documentation on Indexing. That may help answer your question.

https://moz.com/help/link-explorer/link-building/moz-isnt-finding-your-links

thanks!

So, Moz's Spam Score is the percentage of sites with similar features we've found to be penalized or banned by Google (it's not based on the spam score of the sites linking to you). To improve this score I would recommend reading our guide which explains the 27 factors used to make up this score. You can then look at your site and investigate areas you would like to improve on your site: https://moz.com/help/link-explorer/link-building/spam-score

Best of luck, and let me know if I can help with anything else!

Hi Dougal!

We don't have any record of support requests coming from the email associated with your Moz Pro account. Can you let us know how you are reaching out (contact form or emailing us directly at help@moz.com)?

Unfortunately, we do not use a static IP address or range of IP addresses, as we have designed our crawler to have a dynamic approach. This means we use thousands of dynamic IP addresses which will change each time we run a crawl. This approach gives us the best dynamic view of the web, but it can make us incompatible with some servers or hosting providers. The best option I'd be able to suggest would be to identify our crawler by User-agent: rogerbot

You can read more about rogerbot in our guide.

Look forward to hearing back!

Domain Authority is made up of an aggregate of metrics (including general link profile, quality and quantity of links, and more) that each has an impact on this score. It can be difficult to directly influence your DA, but one way to move toward increasing it would be to improve your overall SEO.

A great place to start with that could be to focus on link building. You can learn more about link building here and get a more detailed explanation of Domain Authority through this resource.

In general, I'd recommend keeping in mind that all of these metrics are relative with respect to the other sites included in our index. The metrics will probably have some additional context when compared to sites similar to your own, including your competitors.

Hi - Thanks for reaching out.

This is a similar situation to these other two posts

https://moz.com/community/q/ranking-keywords-are-not-showing-on-moz

https://moz.com/community/q/how-to-track-keyowrds-data-when-they-are-not-showing

The ranking keywords section of Keyword Explorer is powered by a different corpus than other parts of the tool. Although this keyword corpus is large, it doesn't include all keywords so there may be keywords you're checking elsewhere in our tool suite (like Rank Checker) that have not been added to our ranking keywords corpus just yet.

If you'd like to track those additional keywords that aren't in the corpus just yet, I would suggest adding them to a Campaign. That way you can continue to track your rankings for them over time.

The ranking keywords section of Keyword Explorer is powered by a different corpus than other parts of the tool. Although this keyword corpus is large, it doesn't include all keywords so there may be keywords you're checking elsewhere in our tool suite (like Rank Checker) that have not been added to our ranking keywords corpus just yet.

If you'd like to track those additional keywords that aren't in the corpus just yet, I would suggest adding them to a Campaign. That way you can continue to track your rankings for them over time.

Hi there, thanks for reaching out & apologies for any confusion!

If you are seeing "Bummer! No Data" being reported within the Free Domain Analysis tool, this is due to insufficient data being available for your site. In order for our tool to create an analysis of your Domain, you will need to have both Linking data and Ranking data available for the site entered.

You can view links for your site via Link Explorer: https://moz.com/link-explorer

You can view keywords for your site via Keyword Explorer: https://analytics.moz.com/pro/keyword-explorer

If either of the above return 0 links/keywords, no data will be available within the Domain Analysis tool. I hope this helps - please let us know if you need anything else!

Hi Peter,

One additional point about adding keywords is if you add keywords during campaign creation, we will do a rush collection and return those ranking results within the hour.

If you add keywords after the campaign is created, the data for those keywords will not be collected until the next campaign update.

We hope that helps, let us know if you have further questions we can assist with.

Hi - thanks for reaching out.

One thing to keep in mind is the data we collect in our index will vary from what they collect in there's. If you are seeing data in Link Explorer but not in their tools, most likely this is because we have data around your site, and they do not.

We hope that helps, let us know if you have further questions we can assist with.

Hi Lydia - Dave from Moz support here.

If you have a Site Crawl or On Demand Crawl of your site. You can export a CSV of your "All Crawled Pages". This will include a column of Meta Descriptions for each page crawled. This export will also include information of other data that we report on.

We hope that helps, if you have further questions on this, feel free to reach out to help@moz.com.

Thanks!

Hey Roman!

We have seen instances where capitalization of keywords can return different serp results, so we do collect rankings based off if a keyword is capitalized or not.  Hope that helps to clarify, let me know if you need anything else.

hey, Dave from the Help Team here.

The 430 error seems to be a result of shopify blocking our bot from accessing those pages temporarily. We have seen instances where this clears up after the second crawl, so keep your eye out for your weekly campaign update email in the meantime.

The good news is, that your human visitors will still be able to access your pages to do their shopping, phew!

Thanks so much for letting us know. We'll track this issue and look into a fix. I'm sorry I don't have better news for you at this time.

Hi Dougal!

We don't have any record of support requests coming from the email associated with your Moz Pro account. Can you let us know how you are reaching out (contact form or emailing us directly at help@moz.com)?

Unfortunately, we do not use a static IP address or range of IP addresses, as we have designed our crawler to have a dynamic approach. This means we use thousands of dynamic IP addresses which will change each time we run a crawl. This approach gives us the best dynamic view of the web, but it can make us incompatible with some servers or hosting providers. The best option I'd be able to suggest would be to identify our crawler by User-agent: rogerbot

You can read more about rogerbot in our guide.

Look forward to hearing back!

Domain Authority is made up of an aggregate of metrics (including general link profile, quality and quantity of links, and more) that each has an impact on this score. It can be difficult to directly influence your DA, but one way to move toward increasing it would be to improve your overall SEO.

A great place to start with that could be to focus on link building. You can learn more about link building here and get a more detailed explanation of Domain Authority through this resource.

In general, I'd recommend keeping in mind that all of these metrics are relative with respect to the other sites included in our index. The metrics will probably have some additional context when compared to sites similar to your own, including your competitors.

Hi Peter,

One additional point about adding keywords is if you add keywords during campaign creation, we will do a rush collection and return those ranking results within the hour.

If you add keywords after the campaign is created, the data for those keywords will not be collected until the next campaign update.

We hope that helps, let us know if you have further questions we can assist with.

Hey!  Dave from the help team here,

If you are tracking your site in a Campaign with Moz Pro, you can use the Site Crawl tool to get a full list of all pages crawled and the details regarding these pages.  Hopefully that helps to point you in the right direction, let us know if you need anything else!

Hey, thanks for reaching out to us!

With On Demand Crawl, you can sort by crawl depth, either in the UI or in the CSV export.  This should give you the hierarchy that you are looking for.  The higher the depth number the deeper the crawler was on your site.  I hope that helps to answer your question, let us know if you need anything else.

Hey, thanks for reaching out.

All links that are pointed to your site are weighted in your Domain Authority score, this includes follow and nofollow links.

Hope that helps, let me know if you have further questions.

So, Moz's Spam Score is the percentage of sites with similar features we've found to be penalized or banned by Google (it's not based on the spam score of the sites linking to you). To improve this score I would recommend reading our guide which explains the 27 factors used to make up this score. You can then look at your site and investigate areas you would like to improve on your site: https://moz.com/help/link-explorer/link-building/spam-score

Best of luck, and let me know if I can help with anything else!

Hey there!

Search visibility uses your tracked keywords ranking position to calculate. So if the site isn't ranking in the top 50 positions for any of the tracked keywords, the search visibility would be 0%. I would suggest contacting the Help Team at help@moz.com to look into the specific campaign you are referring to.

Thanks!