Wow, lots of super helpful advice here! Thanks so much for jumping in! Tawny from Moz's Help Team here.

I also found a few links on this topic that might help, for a little further reading:

https://moz.com/ugc/charity-affiliations-and-link-bulding-how-to-get-links-while-helping-nonprofits-organizations
http://www.seodirect.org/blog/donation-links/
https://searchenginewatch.com/sew/opinion/2067425/how-market-charities-online-for-free

Hope those help a bit! If you've got product support questions, feel free to give us a shout over at help@moz.com.

Hi Nadia! Tawny from Moz's help team here.

We've already taken care of this! But just for future reference, for any billing or account-related issues, please write in directly to help@moz.com and we'll sort things out in a private setting, rather than in this public forum.

Thanks!

Hi there! Tawny from Moz's Help Team here.

These crawl issues tend to be pretty site-specific, so without knowing what site got the 901 error it's tough to troubleshoot. When you've got specific crawl questions like this one, feel free to write in to help@moz.com with your questions and we'll see what we can do to help you out!

I'd recommend writing in with all the details of your campaign and the issue you're seeing - we'll take care of ya!

Hey there!
If you've got questions about why a specific campaign is getting a 901 crawl error, I'd definitely recommend writing in to help@moz.com with all the details! We'll do our best to answer all your questions there!

Hey there! Tawny from Moz's Help Team here!

The number of Linking Root Domains you see is links from other sites pointing back to your root domain (or the root domain you entered in the search bar in Open Site Explorer). So, in your example, that would be 135,000 sites linking back to moz.com somewhere on the site.

I hope that helps! If you have any more questions, feel free to drop us a line at help@moz.com and we'll answer them for ya!

Hey there! Tawny from Moz's Help Team here. These are great questions!

All of the links that end up in Just Discovered Links (JDL) come from tweeted feed.ly links.

This is separate to the Mozscape Index, which is what powers Open Site Explorer and the Links section of Moz Pro campaigns. Links that we discover are crawled for inclusion in our main index based on the authority of those URLs.

I’m afraid we don’t have a specific timeframe for when links from Just Discovered Links would appear in the Mozscape index. Because of the time it takes to identify links, schedule, crawl and index them, it can be one to two indexes before the links in JDL become established links in our index. A higher domain authority of linking domains will help ensure the links are included in the index, but do not help in speeding the process of getting links indexed.

The fastest way to get links indexed would be to a) tweet them as feed.ly links and b) search for your site in Open Site Explorer, which will prompt our tools to revisit your site and crawl it to include more links in the index. We start from your homepage and crawl the links we find from there, so it's possible that our tools might miss links that are more deeply buried into your site.

I hope that helps! If you've still got any questions, feel free to shoot us a note at help@moz.com and we'll do our best to sort you out. Cheers!

Hey there! Tawny from Moz's Help Team here. I think I can help explain why you're seeing fewer links with our tools than with others.

Open Site Explorer and the Link Analysis page of Moz Pro Campaigns are both tied to our Mozscape index, which tends to update roughly once a month.

Just a few points on how we compile our index:

• We grab the most recent index.
• We take the top 10 billion URLs with the highest MozRank (with a fixed limit on some of the larger domains).
• We start crawling from the top down until we've crawled ~130 billion URLs

The idea here is that we're focusing on the highest-quality links we can find, coming from the most prominent pages of authoritative sites. So, while you may not see every link for a site within our index, we're aiming to report the most valuable ones available!

Most new sites and links will be indexed by our spiders and available in Mozscape and Open Site Explorer within 60 days, but some take even longer for many reasons - including the crawl-ability of sites, the number of inbound links to them, and the depth of pages in subdirectories. This tends to bias our index in favor of newer links. Linking data is only stored in the index for around 180 days. After that point, unless the crawler has a compelling reason to return to your site and the sites linking to yours, recrawl and reindex them, those links to your site can fall back out of our index again. That doesn't mean they're not out there on the web affecting your SEO, just that our tools don't see them anymore.

You can see our most recently updated schedule here as well as some more technical metrics on our Mozscape API Updates page. You can also see when the last and next updates happened on the Open Site Explorer (OSE) homepage at any time.

Since Moz focuses on quality of links over quantity, we are always focused on the most relevant links to display to our users. It's possible that Moz's index will leave out some of the lower-quality (non-link juice providing) links out of our index because of this. So, that might explain why you may see some discrepancies with what other tools may be showing.

You can read more about how we build our index in our guide here.

I know this is a ton of information, so if you have any questions or if I didn't make anything clear enough, please don't hesitate to ask! You can always drop us a line at help@moz.com and we'll do our best to clear up any questions you might have.

Hi there! Tawny from Moz's Help team here.

Hm... this is more of an SEO question than product support, but I did some digging for ya! It sounds like it typically takes anywhere from a few days to a month or more for old pages that are 301 redirected to be recognized as such and stop being indexed. Here are some resources for further reading:

https://www.seroundtable.com/google-one-year-301-redirect-20893.html 
and
https://productforums.google.com/forum/#!topic/webmasters/kM5zLkRf5R4

I hope this helps! If you've got any questions about the Moz tools we can help with, just give us a shout at help@moz.com. Thanks!

Hi there! Tawny from Moz's Help Team here with some good news - Keyword Explorer now has updated metrics and keyword volume is now international! Whoo!

Russ Joneshas been working with the team to support a larger capacity for international volume data, and we've got significant coverage for UK, Canada, and Australia, more moderate data for other Western languages and countries, and a small amount in regions and languages beyond those. Over time, we'll be refining and adding to the keyword volume corpus so we can continue to improve. You can read all about it in this blog update!

I hope this is helpful for you! If you've still got questions, feel free to write in to help@moz.com and we'll do our best to sort you out.

Hi there! Tawny from the Customer Support team here. Sorry you're having a bit of trouble with Keyword Explorer!

When you upload a CSV of keywords to a keyword list, the default is to show you search volumes for the US. You can set a Locale you'd rather see data for by formatting your CSV a little differently, though! If you take a look at the second example on this page: https://moz.com/help/guides/keyword-explorer#frequently-asked-questions, that format should allow you to upload a CSV and see search volumes for Austria rather than the US.

​Hope that helps! If you're still having trouble, feel free to write in to help@moz.com and we'll do our best to answer all your questions!

Sorry about that! While our keyword corpus for Keyword Explorer is large, it does not cover all keywords. If you see "no data" reported for a keyword's volume, it means we do not yet have volume information available. The good news is that your Keyword Difficulty score is unaffected by volume data, as it relies on SERP rankings, so you can definitely still find useful data here! We are continually adding keyword volumes to our database, so we may have data for your keywords in the future.

Hopefully our coverage for Austria will improve soon!