Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google insists robots.txt is blocking... but it isn't.

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google insists robots.txt is blocking... but it isn't.

    Technical SEO
    4
    4
    1223
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ahockley
      ahockley last edited by

      I recently launched a new website.  During development, I'd enabled the option in WordPress to prevent search engines from indexing the site.

      When the site went public (over 24 hours ago), I cleared that option. At that point, I added a specific robots.txt file that only disallowed a couple directories of files.  You can view the robots.txt at http://photogeardeals.com/robots.txt

      Google (via Webmaster tools) is insisting that my robots.txt file contains a "Disallow: /" on line 2 and that it's preventing Google from indexing the site and preventing me from submitting a sitemap.  These errors are showing both in the sitemap section of Webmaster tools as well as the Blocked URLs section.

      Bing's webmaster tools are  able to read the site and sitemap just fine.

      Any idea why Google insists I'm disallowing everything even after telling it to re-fetch?

      1 Reply Last reply Reply Quote 0
      • Christy-Correll
        Christy-Correll Staff last edited by

        Hi Aaron - You have a couple of solid answers here. Has your issue been resolved in GWT?

        1 Reply Last reply Reply Quote 0
        • smarties954
          smarties954 last edited by

          24 hours is a short time and probably google did not reindex or even looked at your new robot.txt

          Webmaster tools is way slower than bing tools, so be patient.

          As a rule of thumb, I wait at least a week with google before worrying (my 2 cents)

          1 Reply Last reply Reply Quote 1
          • danatanseo
            danatanseo last edited by

            Hi Aaron,

            I identify with your frustration, but want to lead my response with the caveat that I am not a developer so there may be people here with much more technical SEO expertise than me who might have a better answer.

            What I do know id that Google Webmaster Tools data is not real time and can often take days to weeks to update. It could be that the reason GWT is showing something different about your robots.txt file is because it's old information that hasn't updated yet.

            When I looked at your robots.txt file, I found two sitemaps, one with 2 URLs and one with 8 URLs. This is pretty tiny. Even in the old days, conventional wisdom was that it took at least 20 content pages in order for Google to take note and index the site.

            Have you tried posting the URLs of your new site on Google+? I have heard that this is a great indexing tool in addition to the Fetch as Googlebot in GWT. Just a thought!

            You know, there was a time when it took 6-8 weeks for a new site to get indexed. Google has definitely sped up to the point where I think we are all expecting instant results and sometimes that just doesn't happen.

            I think this just might be a matter of patience. However,  I am always willing to admit that I could be wrong and am interested to know what others think!

            Dana

            1 Reply Last reply Reply Quote 2
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • lauralou82

              Robots.txt in subfolders and hreflang issues

              A client recently rolled out their UK business to the US. They decided to deploy with 2 WordPress installations: UK site - https://www.clientname.com/uk/ - robots.txt location: UK site - https://www.clientname.com/uk/robots.txt
              US site - https://www.clientname.com/us/ - robots.txt location: UK site - https://www.clientname.com/us/robots.txt We've had various issues with /us/ pages being indexed in Google UK, and /uk/ pages being indexed in Google US. They have the following hreflang tags across all pages: We changed the x-default page to .com 2 weeks ago (we've tried both /uk/ and /us/ previously). Search Console says there are no hreflang tags at all. Additionally, we have a robots.txt file on each site which has a link to the corresponding sitemap files, but when viewing the robots.txt tester on Search Console, each property shows the robots.txt file for https://www.clientname.com only, even though when you actually navigate to this URL (https://www.clientname.com/robots.txt) you’ll get redirected to either https://www.clientname.com/uk/robots.txt or https://www.clientname.com/us/robots.txt depending on your location. Any suggestions how we can remove UK listings from Google US and vice versa?

              Technical SEO | | lauralou82
              0
            • RoxBrock

              Robots.txt & meta noindex--site still shows up on Google Search

              I have set up my robots.txt like this: User-agent: *
              Disallow: / and I have this meta tag in my on a Wordpress site, set up with SEO Yoast name="robots" content="noindex,follow"/> I did "Fetch as Google" on my Google Search Console My website is still showing up in the search results and it says this: "A description for this result is not available because of this site's robots.txt" This site has not shown up for years and now it is ranking above my site that I want to rank for this keyword. How do I get Google to ignore this site? This seems really weird and I'm confused how a site with little content, that has not been updated for years can rank higher than a site that is constantly updated and improved.

              Technical SEO | | RoxBrock
              1
            • Alex_RevelInteractive

              Google will index us, but Bing won't. Why?

              Bing is crawling our site, but not indexing it, and we cannot figure out why -- plus it's being indexed fine in Google. Any ideas on what the issue with Bing might be? Here's are some details to let you know what we've already checked/established: We have 4 301’s and the rest of our site checks out We’ve already established our Robots is ok, and that we are fixing our site map/it's in fine shape We do not see anything blocking bingbot access to the site There is no varnish or any load balancers, so nothing on that end that would be blocking the access We also don't see any rules in the apache or the .htaccess config that would be blocking the access

              Technical SEO | | Alex_RevelInteractive
              1
            • IgorMateski

              Should I disavow links from pages that don't exist any more

              Hi. Im doing a backlinks audit to two sites, one with 48k and the other with 2M backlinks. Both are very old sites and both have tons of backlinks from old pages and websites that don't exist any more, but these backlinks still exist in the Majestic Historic index. I cleaned up the obvious useless links and passed the rest through Screaming Frog to check if those old pages/sites even exist. There are tons of link sending pages that return a 0, 301, 302, 307, 404 etc errors. Should I consider all of these pages as being bad backlinks and add them to the disavow file? Just a clarification, Im not talking about l301-ing a backlink to a new target page. Im talking about the origin page generating an error at ping eg: originpage.com/page-gone sends me a link to mysite.com/product1. Screamingfrog pings originpage.com/page-gone, and returns a Status error. Do I add the originpage.com/page-gone in the disavow file or not? Hope Im making sense 🙂

              Technical SEO | | IgorMateski
              0
            • M_D_Golden_Peak

              How to Remove /feed URLs from Google's Index

              Hey everyone, I have an issue with RSS /feed URLs being indexed by Google for some of our Wordpress sites. Have a look at this Google query, and click to show omitted search results. You'll see we have 500+ /feed URLs indexed by Google, for our many category pages/etc. Here is one of the example URLs: http://www.howdesign.com/design-creativity/fonts-typography/letterforms/attachment/gilhelveticatrade/feed/. Based on this content/code of the XML page, it looks like Wordpress is generating these: <generator>http://wordpress.org/?v=3.5.2</generator> Any idea how to get them out of Google's index without 301 redirecting them? We need the Wordpress-generated RSS feeds to work for various uses. My first two thoughts are trying to work with our Development team to see if we can get a "noindex" meta robots tag on the pages, by they are dynamically-generated pages...so I'm not sure if that will be possible. Or, perhaps we can add a "feed" paramater to GWT "URL Parameters" section...but I don't want to limit Google from crawling these again...I figure I need Google to crawl them and see some code that says to get the pages out of their index...and THEN not crawl the pages anymore. I don't think the "Remove URL" feature in GWT will work, since that tool only removes URLs from the search results, not the actual Google index. FWIW, this site is using the Yoast plugin. We set every page type to "noindex" except for the homepage, Posts, Pages and Categories. We have other sites on Yoast that do not have any /feed URLs indexed by Google at all. Side note, the /robots.txt file was previously blocking crawling of the /feed URLs on this site, which is why you'll see that note in the Google SERPs when you click on the query link given in the first paragraph.

              Technical SEO | | M_D_Golden_Peak
              0
            • Mikkehl

              Robots.txt to disallow /index.php/ path

              Hi SEOmoz, I have a problem with my Joomla site (yeah - me too!). I get a large amount of /index.php/ urls despite using a program to handle these issues. The URLs cause indexation errors with google (404). Now, I fixed this issue once before, but the problem persist. So I thought, instead of wasting more time, couldnt I just disallow all paths containing /index.php/ ?. I don't use that extension, but would it cause me any problems from an SEO perspective? How do I disallow all index.php's? Is it a simple: Disallow: /index.php/

              Technical SEO | | Mikkehl
              0
            • HMK-NL

              No indexing url including query string with Robots txt

              Dear all, how can I block url/pages with query strings like page.html?dir=asc&order=name with robots txt? Thanks!

              Technical SEO | | HMK-NL
              0
            • tylerfraser

              Can I Disallow Faceted Nav URLs - Robots.txt

              I have been disallowing /*? So I know that works without affecting crawling. I am wondering if I can disallow the faceted nav urls. So disallow: /category.html/? /category2.html/? /category3.html/*? To prevent the price faceted url from being cached: /category.html?price=1%2C1000
              and
              /category.html?price=1%2C1000&product_material=88 Thanks!

              Technical SEO | | tylerfraser
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.