What to do with duplicate Listings for Business in Moz Local Tool?
-
Hi Everyone! Just another newbie Local SEO looking for a solution.
I was searching my business listing in Moz Local and it returned two addresses.
Listing #1: 925 B Street #402 San Diego, CA 92101, 67623
Listing #2: 925 B St, #402, San Diego, CA, 92101- Do I need to remove the listing with two zip codes showing up? (I don't see any of my profiles showing up with two zip codes though.)
- Listing #2 is accurate yet the local moz tool tells me that my Google+ page is 69% complete. How is it possible that Listing #1 scored a 97% complete on Google+?
- Would you recommend putting the suite number in Address Line 1 or separated in Line 2? Does it even matter?
Any advice would be much appreciated. Thanks!
-
Hi Paul,
Thank you so much for your patience! Our engineers have been able to surface what they feel is at the root of this odd issue. If you got to this Google+ Local page:
https://plus.google.com/100180822171424943321/about?hl=en-US
....you will see that there is no comma between the suite number and the city name. Our tool is very sensitive to punctuation and apparently, this lack of a comma is what we believe is throwing off the results. If you could go to your Google My Business account and fix this issue, we believe it would also then resolve on our end.
Hope this helps! A bit of a weird one, I know
-
Hi Paul,
Just checked again and see we're still returning that odd result in Check Listing for you. I'm going to ask our Engineering department to take a look at this as I just cannot turn up where that weird zip code is coming from. I hope we'll hear from them in the new business week and that they'll be able to provide some insight!
-
Miriam,
Thanks for the response. I did some further research and couldn't find any listings that were using the Kansas zip code that's being pulled in with his zip code. I spoke with my client and he's never even set foot in Kansas. I want to be able to utilize Moz Local listing, but I'm not sure if I should claim either of the current listings. Please let me know if you have any solutions for this.
Paul
-
Hi There!
Well, this is a puzzle! I am searching in all different kinds of ways to figure out the origin of that second zip code an am coming up empty handed. Curiously, 67632 is a zip code for Alton, Kansas, and your client appears to be located in San Diego, California. Is there any connection, in any way, that you can think of with Kansas? Perhaps the business moved from Kansas to California, or something else like this? Please, let me know, because I am just unable to turn up any reference to that second zip code with any version of the business name I'm trying in Google.
Yes, suite numbers should always be on the second address line in your Google+ Local listing.
Both of the listings Check Listing is surfacing for you appear to be pointing to the same Google+ Local page.
The one with the normal zip is pointing to:https://plus.google.com/100180822171424943321/about?hl=en-US
And the one with the odd zip is pointing to:
https://plus.google.com/100180822171424943321/about?hl=en-US
So, same page, meaning I'm not seeing 2 pages (duplicates). I'm only seeing one. This is further puzzling me, then, as to how the percentage of completion is different on the two pages being linked to, when they appear to me to be the same page. Also, Check Listing is incorrectly reporting on the least complete listing that the website URL is unavailable on the page, when clearly, it is right there on the page.
My feeling is that there is something a bit odd going on here with the results we're showing you. Please let me know about the thing about Kansas. I'd like to get this figured out for you!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Adding Multiple Country Locations for Google Business Listings
Hi Moz community, I hope everyone is well. I would like to ask for your advice on how to show a Google Business listing in both the UK and US for our brand. I understand that you can add multiple locations to your Google listing under the 'Manage Locations' tab but I wasn't quite sure how it worked in practice. I have a couple of questions below: If we have 2 registered locations/offices (one in the UK and one in the US) are we able to create 2 separate locations that will show our business listing correctly in the right-hand margin when people search for our brand in the US and UK respectively? If so, when a user finds our business listing in the US, are we able to serve them our US website version when they click the 'Website' button, as opposed to showing them our UK website? Our US website has been created as a sub-directory from our main UK site and can be seen as: www.example.com/us/ I hope someone is able to help, and thank you in advance.
Local Listings | | Katarina-Borovska
Katarina0 -
Why would a website link disappear from a Google Place listing?
Hi, a local non-profit recently re-branded their name from MacDonald Center to Maybelle Center. When they updated their business information their website link disappeared. They've updated from within and dashboard to no avail. We've requested edits/updates via Google Map maker but it says Denied. Here's a URL for the SERP result. Note the button for "website" would normally appear by the button for "directions" https://www.google.com/search?sourceid=chrome-psyapi2&ion=1&espv=2&ie=UTF-8&q=maybelle center portland&oq=maybelle center portland&aqs=chrome..69i57j69i59j69i61.4316j0j7 Can someone please explain why this is happening and how we can fix it? They are a great community organization who's about to receive some media coverage and we'd really appreciate it if users hearing about the group be able to easily access their new website. They are aware of their duplicate listings but, typical of non-profits, have limited time and funds so are prioritizing to address more urgent issues first. However, I don't believe duplicate listings would cause such an issue but please let me know if I'm wrong here
Local Listings | | Flock.Media0 -
Having two GMB listings at same address
We currently have two verified GMB listings at the same address - I "inherited" these when I joined the company, and was considering merging them, as I am aware it is generally not recommended to have more than one listing per company per location. However, the two listings highlight two different sectors of our company so I decided to keep both and optimised them as best as possible by completing the information, adding pictures etc. One of the listings uses our legal company name, one uses our name that we trade under as an e-commerce business. The listing with our legal company name links to our corporate website and focuses on installations we do, while the listing with our e-commerce business name links to our ecommerce website and focuses on products we sell through there so they differ a bit from each other. Both serve the entire country, so they are not targeted specifically toward local searches. The following differ: Business name, sector, website
Local Listings | | ViviCa1
The following are the same: Address, phone number, opening hours So far we haven't had any issues, both are verified and show up in Google, but recently, we have had the following notification pop up: Fix locations with duplicate addresses__Use shop codes to differentiate locations that have the same address. Click each location and give it a unique address or shop code, or remove it. I'd appreciate some advice as to what would be best in this situation. Should I just add shop codes to differentiate the two listings in order to be able to keep them both? If so, what purpose do these shop codes have, how should I format these and will these be publicly visible within our listings? If you would suggest merging them, how could I ensure that it shows up whether people search for our e-commerce business name or for our legal business name as these are different? Thanks in advance!0 -
Why does Google only display a 3 pack of local business results for some terms?
We have seen a pattern in the Google UK SERPS where only three local listings are triggered for a query although they have a more local results to show but chose to only show three: Anyone else seen this? Anyone know why? Is there a magic number for them to trigger a six pack, does the data set they pull from need to be larger for them to trigger more local listings. "Solicitors Cambridge" = 3 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE "solicitors kent" = 3 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE#q=solicitors+kent "Solicitors Oxford" = 6 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE Any thoughts?
Local Listings | | highwayfive1 -
Worried about changing local SEO homepage tactic
Our current home page is texty, talking about why choose us and general information on what the service involves. We are currently developing a new web design and content architecture involving moving all the content out of the home page, and making the homepage a beautiful guide to the site, as is the best practice. I think the home page will generally result in a better user experience. SEO: we currently rank second for "service city" (going to our homepage). Our domain is service-city.co.uk. While the change is going to involve us adding lots of new good-quality pages with new keyword targets, our most important keyword by far is "service city" and the home page would probably still be the most appropriate page for that keyword. And I'm gravely worried the change will negatively impact this keyword. I would appreciate your thoughts
Local Listings | | Cooper10 -
Is there something that I can do to get my listing back in Places?
My Google Places listing is not showing as of Friday. The business name is Emerald Coast Carpet Cleaning in Shalimar, Florida. The area that I'am trying to show for is the Fort Walton/ Destin area. All my competitors are still showing in Places but mine is not. I am still seeing it on the map though. I didn't change anything in the profile in the past 14 days. Is there something that I can do to get my listing back in Places?
Local Listings | | ReviveMedia0 -
Local SEO Brand Name Question
I have a franchisee client where the standard practice is to list their brand name as (ex: "[Brand] of San Diego, CA") on their website. I don't think that's the legal business name of the company, just how corporate chooses to organize the franchisees. The client often uses this name in the offline world so it seems to fall within Google's guidelines for creating a listing on Google My Business. https://support.google.com/business/answer/3038177?hl=en&ref_topic=4540086 I've heard conflicting answers from Google Places reps on whether to use brand + location or just brand. I've also seen articles that state if your business name is greater than 40 characters it can often be shortened if directories choose to pull your business data from a different source and that would make the listing name inconsistent. I'd like the added benefit of keeping the location in but I know large franchises like Subway don't bother adding location though. Anyone have any experience with this?
Local Listings | | GSO0 -
Local SEO for a company with 3 sites, for 3 different type of businesses
Hi I've been working for an employment lawyer in Sydney for 3 years now, all good, I built many citations and fixed all ones and the website/blog are ranking fine. Imagine I created the citation using e.g Anton Forester Employment lawyers, name, phone and address. Now the client just launched a website about property with the same name/brand and a different business title e.g Anton Forrester Property Lawyer and another 3rd website about conveyancing with the same name/brand and another business title e.g Anton Forrester Conveyancing law. My question is how do I build citations now that the name is different in the 3 cases, 3 websites but possibly the same phone and address? Thanks a lot Cheers Nico
Local Listings | | niclaus780