Should I change my local listing Service type from Brick and Mortar to Service Area in Google? And will it affect my ranking in a negative manner?
-
Currently my company Big Boy Bail Bonds, Inc is ranking very well for the city it is located and, currently service type is brick and mortar. But my Company does not only service people at our location but we service the entire county of Los Angeles. And I wanted to know if you would advise me on weather I should change the service type from brick and morter to service area. and if doing that would effect me in a negative manner when it came to my ranking? Plz advice Thank you in advance.
-
It's my pleasure. Have a super week!
-
Thank you for taking the time to look and the links and giving me the best advise you have. I really appreciate your time. Thank you in very much.
-
Hi Gayane,
Thanks for the link and the further information. You could go either way with this, but personally, I would stick with designating the business as brick-and-mortar. If you choose the settings for a service area business, Google will determine whether or not to hide your address, and if you are the only business in your locale/industry with a hidden address, there is some chance that you could see a ranking drop in Van Nuys. And, given your location (a busy, competitive place) setting a service radius is unlikely to cause you to show anyplace but Van Nuys, anyway. So, personally, I'd stick with the settings for brick-and-mortar because you are eligible, and I would pursue the work described in my point #2, above.
Hope this helps!
-
Thank you for the respond. Let me be a little more clear. My business is a bail bonds company. Located in the county of Los Angeles, but in a city called Va Nuys. And when it comes to where I service my clients. Its pretty much half and half. Half the time they come to my office. The other half the time I meet the clients at the jail that the inmate is located at, or I will also go to my clients home. And currently I'm ranking very well with my city showing on in the local pack. But if I change it to a service area business, I dont know if it will effect me in a negative way or positive. Or will it not effect my ranking. Because I believe I'm ranking so well on the local pack due to my reviews being a whole lot more then my competition. The link above will take you to my local listing. In case you wanted to take a quick look. And give my your insight. Thank you.
-
Hi Gayane!
So glad you started a new thread on this. This is how this works:
-
Local pack results are all about your city of location. So, if you're located in the city of San Diego, your best hope is rank in the local packs for searches made from devices based in San Diego or searches that contain the word San Diego in them. You are not likely to rank in the local packs for any other city in your county or service area. This isn't the way Google's local results work.
-
So, if you want to rank for these other city terms in your service area, then you need to aim for organic results rather than local ones. This will involve a combination of onsite development of great local content + earning links and other SEO basics in hopes that you can compete for some organic visibility in these areas where you don't have a physical office. You can read more about this here: https://moz.com/blog/local-landing-pages-guide
-
The alternative is to pay to play. Invest in Google Adwords and target ads to these other cities.
-
In Google's local product, brick-and-mortar businesses are those that receive customers, in person, at their place of business. So, this would be a restaurant, dental office, chiropractor, hospital, etc. A service area business would be one that mainly serves customers at their locations. This would be an electrician, plumber, landscaper, etc. You'll need to decide which one of those business models best describes your business. You should pick the one which accurately describes your business best and should not change from one to the other for any ranking considerations.
Hope this helps!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google+ Brand Account Separate from Google My Business
Hi everyone, I tried to create a Google+ account from a client's Google My Business, but found that 'Enable Google+' is no longer available on the sidebar of the GMB dashboard. I used this tutorial to do that before - http://onlineownership.com/create-google-page-connected-google-business-page/ An update on that article: Update: 31st October 2017
Local Listings | | nhhernandez
Google My Business has confirmed that enabling a G+ business page will no longer be available. Users will need to now create a G+ Brand page for their business on G+. My question is: If we create a separate G+ Brand page, are we still able to tie it up with GMB or are they going to be completely different platforms? On the dashboard for our older clients we have a list that goes like: Your Business is Live on Google View on Search View on Maps View on Google+ In light of this new change. Do we still really have to bother creating G+ brand pages? It seems like the newly launched Google Posts is more user-friendly and easier to update. The posts could be created on GMB and it's going to appear on searches within the local knowledge graph. Thoughts?1 -
Local Listing - Service Business with Three Areas Served
A client of mine owns a business that is a service (i.e. they do not have a storefront). They service three major markets - Atlanta, GA; Charlotte, NC; Nashville, TN. When talking to the Google My Business team, they said we needed to set up only one listing based on where we were headquartered (which is Atlanta) and then list that we service the other markets so that it shows in the listing. So we have one business listing set up as a service but headquartered in Atlanta and show the service area as Atlanta, Nashville and Charlotte. Does this seem correct? There is a lot of competition for them so looking to boost local search as much as possible. Thanks!
Local Listings | | maghanlinchpinsales0 -
Local SEO Issue or Penguin? Or both?
Hey folks I have a fairly complicated SEO issue we have been looking at for a few years now. There are two parts to this problem so would be interested to get the input of the community here and any experienced in Penguin and Local SEO issues. I am going to have to change the names to protect the innocent a bit here as some of the issue relates to a competitor and a shared address. History My client originally worked for company A which we will call Events R us. He then set up on his own at a new address and lets call his company Fantastic Events. EventsRus never had a good website or SEO Fantastic Events set up a great website and really focused on adding tons of relevant content for all the myriad event options available and subsequently did really well. This is a few years back and they were also doing some article marketing on sites like ezinearticles.com to build links (1). As time went on they did get a bit carried away with these low quality links and were buying $5 spun content articles and other low quality links. They ranked really well for a few key terms. There was a suspected local SEO issue as fantastic events used the same office as their fathers business called fantastic finance and the citations / phone number issues etc all had to be cleared up (2). Fantastic Events and Events R Us remained friends and over time Fantastic Events moved to the same farm address as Events R Us so they could offer a wider range of services based on the farm (and ran by fantastic events) and to some extent run away from the address confusion with the same office and very similar name to the other fantastic finance business. Events R Us wanted some of the Fantastic Events success and built a new website and largely copied the website of Fantastic Events - at times even lifting entire pages of content but certainly mirroring the structure of the site. Fantastic Events tussled with them for a few years over this and over time they updated the content but the structure and services and address all pretty much mirrored what was offered on the Fantastic Events site. (3) Two companies - same address (it's a farm so whilst there are different barns I believe Google can only get as far as the farm gate so same address to all intents and purposes. Same services give or take. Events R Us was the older company overall by several years and was at the farm address many years longer than Fantastic Events (4). Fantastic Events starts running a blog and adding regular, useful event orientated content. The first true team building blog out there as far as we could tell and traffic tripled over a six month period. Penguin hits and Fantastic Events loses a lot of traction - this gets worse with Penguin 2.0. Both the homepage and the evening events page lose visibility and traction. The owner gives up on the blog to a large degree. Subsequent clean up happens and is rigorous - all bad links are pretty much removed and the remaining elements are disavowed. (90% of it is actually gone by now). Penguin 3.0 comes and no recovery at all. Nothing. If anything it gets worse and the once strong blog is now losing traction. Events R Us starts to do really well in search for exactly the same terms that Fantastic Events used to do well for. In particular one page ranks for exactly the same keywords and in exactly the same position (#1) as what was believed to be the primary traffic driver on the Fantastic Events site. It is almost like they exchanged positions and Events R Us went from nowhere to a strong footing with some national and local keywords and Fantastic Events fell from grace. A new website is built. All content is refreshed and bought up to date. Some light investment back in the blog. Some light link building is done around digital PR and infographics. Some initial movement in the right direction but overall this did not move the dial. Certain pages on the site that used to rank are nowhere - looks very much like a page level / keyword level penguin penalty. These same pages rank great, often first on the competitor site (an exchange of positions to some extent). Advice from myself and other esteemed consultants was to clean up, build some good links and wait for Penguin 4.0 to remove that eventuality. Also that the address issue could be causing some local SEO issue where Google believes the two businesses are one and has somehow merged the two with some local SEO filter or some such (same business with multiple websites at same address). Penguin 4.0 comes along and no improvements. Events R us sit pretty. Feeling is that the local issue must play a part here now that Penguin should be eliminated due to the extensive link clean up etc and there must now be some action to resolve this address / local issue. Issues low quality links - but cleaned up 100% now. same business name and address as fathers business initially older business copied the structure and content of newer business moved to same address as older more established business with very similar content older business now seems to have taken all the exact keywords and positions the newer business used to occupy Penguin 4.0 and no resolution. Local SEO issue seemingly remains Summary So we are left in a difficult position. The business does not want to move. But if there is some filtering or merging going on here then how can we get around this? The client is likely collateral damage to an algorithmic component designed to stop single businesses having multiple websites. I know there are reports of this happening but I have never seen such a thing for an innocent business like this but the nature of the address (two separate barns on a gated farm) and the history and similarities between the businesses makes this difficult. Things are somewhat desperate though - a move has to be made now. Even if that is a physical one. The client has considered a virtual address to take that variable out the picture but I have advised caution. I am even cautious about a change in physical address. Google has a long memory. If such a move was made at considerable expense would it help or would the other business retain Is the best option a new start? New brand, address, website, services etc - cut all ties with the historic Fantastic Events brand and by association the Events R Us brand. This is not a recommendation I can quickly or easily make so would be really interested to hear the feedback on anyone who has come across such a multi faceted and complex issue before. This is a tough one. We know what we are doing on the local front. We know what we are doing on the Penguin front. We know how to build links and authority. We are doing this work of the clock to help a long term friend / client get back to where they really deserve to be. The history is not spotty clean but the good work and effort far outway a short spell building dodgy links several years ago now. As an SEO consultant I don't want to advise for the company to rebrand and move offices at considerable expense but whilst I have a theoretical understanding of the issue how can we prove it and be sure this is the best possible advice? Thanks folks - hope this at least makes for interesting reading. This is something of an edge case. A good business likely caught up in a filter designed to stop abuse. Cheers
Local Listings | | Marcus_Miller
Marcus1 -
Why does Google only display a 3 pack of local business results for some terms?
We have seen a pattern in the Google UK SERPS where only three local listings are triggered for a query although they have a more local results to show but chose to only show three: Anyone else seen this? Anyone know why? Is there a magic number for them to trigger a six pack, does the data set they pull from need to be larger for them to trigger more local listings. "Solicitors Cambridge" = 3 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE "solicitors kent" = 3 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE#q=solicitors+kent "Solicitors Oxford" = 6 listings https://www.google.co.uk/search?q=solicitors+cambridge&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_vCwVc2mHMiAUZ-luZAE Any thoughts?
Local Listings | | highwayfive1 -
Do Citations help will all local rankings/Pages on my website or just the page it's linked to
Hi All, My ecommerce site has different category/landing pages for each of my branches . I'm currently getting some more citations done as wondered the following Is it a general rule to say, that the more citations you have the better as long as they are consistent and free? Given that I have different categories /landing pages showing the NAP of my individual branches along with unique content, should all these extra citations help with local rankings across my whole site or is it usually just helping the specific localized webpage it's pointing to ? I can get a company to help me do my citations but to do all the branches, it is going to be quite expensive. Is citations quite a big individual SEO factor in local search as opposed to on page seo factors etc etc. Any advice greatly appreciated. thanks Peter
Local Listings | | PeteC120 -
Is there any data about how user interact with the local 7 pack listing, do they scroll past it or use it like a normal SERP ?
Does any one have any data about how users interact with the local 7 pack listings in regards to position to CTR ratios, do everyday users tend to scroll past it to the normal SERPs as they might do with adwords ads (as the local pack is formatted slightly different to normal SERPs) ? bMvtUSe.png
Local Listings | | Sam-P0 -
Does anybody have any data on what percentage of people actually click on a Google Places / Google+ listing VS call the business direct from the SERPs?
I've had a few SMB clients who have experienced drops in website traffic once their Google Places listing has gone live. It's hard for the average SMB to understand that this may not be a bad thing because they actually may be received more leads direct from the local SERPs. So while I can try to explain this to my clients, it'd be nice to have some broad data on how searchers interact with Google local listings. I'd love to learn what percentage of people call direct from the SERPs instead of clicking through to the business' website link. Obviously, the percentages would vary across different verticals, different devices & depending on whether the search query was branded or non-branded. I'm after some rough average data, so if anyone could point me in the right direction, that'd be great! 🙂
Local Listings | | Dave_Eddy0 -
No access for UK Get listed and now Moz Local Alternatives to Moz?
Ive had a pro subscription now for quite sometime and it was a shame when Get Listed UK was removed, now Moz has released its Moz Local and thats also just for US customers. I presume UK and other countries are a low priority, so don't expect anything for us for the foreseeable future! Ive taken out a subscription for Whitespark, but is there an alternative to Moz that people know of that does support us poor UK people?
Local Listings | | Ant710