Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
I have had a huge increase in direct traffic to our website but not sure why this suddenly happened? (no promos during this time period)
-
I have had a huge increase in direct traffic to our website but not sure why this suddenly happened? (no promos during this time period), traffic up 200%+ according to Google Analytics
-
Finding out why you see a sudden spike in direct traffic sessions on your GA can be a bit tricky due to the lack of source information. However, we can make some safe assumptions by looking at the other metrics. Easiest way to analyze the direct traffic is by grouping the data into two categories:
1. Relevant Traffic
-Direct, relevant traffic are the loyal readers/visitors who are going straight to your website by typing in your URL or have your site bookmarked. This is the ideal scenario all of us would love to achieve. This type of traffic would have a low bounce rate and spend a considerable amount of time on your website (good avg time on page/multiple page sessions).
2. Irrelevant Traffic
-Internal traffic that is not being filtered, especially if you recently did heavy testing on the site. To avoid this install IP filters for you and your team or block internal traffic with GTM and cookies.
-Bot direct traffic, this the most common scenario and also the most complex to solve. Real user and bot traffic can share some characteristics so it is important to narrow down the one that comes only from spiders before filtering or segmenting out this traffic.
Common characteristics of bot traffic:
- A sudden spike in direct visits.
- Default Channel Grouping: Direct
- Landing Page: most of the time is your home page usually represented by a backslash / or /index.html
- Bounce Rate is usually really high close to 100%
- Average Session Time is very low: close to 0 seconds
- Page views average 1 per session
To find the bot trail, go to the Direct traffic report on Analytics select the home page (/) and start adding different secondary dimensions to find common patterns. The more you find the better!
Dimensions recommended to check:
- Browser/Browser version
- Operative system/ OS versions
- Browser size
- ISP or Network domain
- City
- Flash version
Once you find 1 or more patterns from the previous step, you can use them to create an advanced segment to exclude this traffic. This way you are able to analyze true data that isn't skewed from bots to get an actual representation of your visitors behavior.
There are thousands of bots crawling the web for different purposes; there are good and bad bots. In extreme cases you will need to block them from your server, the hosting services are usually very helpful with this type of stuff.
I hope this helps!
-
There may be many reasons for it. Have you checked the bounce rate? If the bounce rate is high it might be bot traffic. As you said direct traffic there are chances you might get a visitor from referrals.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Rogerbot directives in robots.txt
I feel like I spend a lot of time setting false positives in my reports to ignore. Can I prevent Rogerbot from crawling pages I don't care about with robots.txt directives? For example., I have some page types with meta noindex and it reports these to me. Theoretically, I can block Rogerbot from these with a robots,txt directive and not have to deal with false positives.
Reporting & Analytics | | awilliams_kingston0 -
Organic traffic down
My 15 or so clients have all seen a drop in organic traffic by about 20% on GA4 for April. Rankings have not dropped or anything like that - so just wondering if anyone else has had similar?
Reporting & Analytics | | Contentcoms2 -
Does Search Console data include GMB traffic? Branded CTR is 37.8%- Good or Bad?
Hey all, Per Search Console our branded keyword CTR is 37.8%. But when that keyword is searched our GMB listing shows up on top of the #1 result. For the same 90 day period GMB shows another 35% visits to our GMB (based on the number of impressions and visits to our GMB page) listing when the same keyword is searched. My question is this. Does Search console data include clicks that came from our GMB listing or not? My thinking is like this: If GMB traffic is not calculated in search console then it means that 72.8% of people looking for our brand will end up on our site on way or another 9organic #1 result plus GMB listing visits) We are also doing PPC for this very keyword that has gets almost 20% of the remaining traffic. So after adding all up we are loosing about 8% of our branded traffic to people who are doing adwords. When you search our brand you normally see 2, 3 competitor's adwords ads. Does anyone know how this works exactly? And if you don't mind sharing your branded keyword CTR's, so I can compare to ours please. I would love to compare to a site that actually has a GMB listing ranking for the same keyword Thanks in advance, Davit
Reporting & Analytics | | Davit19850 -
Dark Traffic Mystery!
Hey everyone, My team and I have been digging into this problem and can't find an answer - and it turns out this has been an issue for over year. I'll try to explain the best I can, but let me know if you have any questions. My predecessor noticed a non-existent page URL getting traffic in GA. He had the web dev team create a page so he could see where the traffic is coming from. The page has every directive under the sun on it; noindex, nofollow, noarchive, nosnippet, noodp, noydir, noimageindex, notranslate All of the traffic is (direct) / (none). It gets about 300 visits per day. Avg. time on page is 15:40, bounce rate is 99.6% and it doesn't show up in the funnel. Previous page path is 92% entrance; 8% homepage. Geo is 92% US; then diversified across countries. Browser is predominately Chrome. OS is only Windows, and device is only desktop. I've run this page through a backlink checker, and we get nothing. I've run it through Screaming Frog and it has no internal links pointing to it. I've tried putting quotes around the URL and googling it and we get a few websites, but they're very low authority and it isn't likely that they're sending 300+ visits per day. Also, since all of the traffic is direct, I don't think it's coming from a backlink anyway. This has become a personal quest for several of us, as we really want to figure out where that traffic is coming from. Any thoughts? What am I missing? It's kind of driving me crazy because I can't figure out what I've missed, so if anyone figures this out and is coming to Pubcon in November, I'll buy you a beer!! 🙂
Reporting & Analytics | | rachelmeyer0 -
We have a client that wants to apply UTM URL tagging to track local organic traffic in Google Analytics. Is there any benefit in doing this?
One of our clients requested that we apply UTM URL tagging to better track organic traffic in Google Analytics. We found this to be an odd request because we are most familiar with UTM tracking for special campaigns (referral tracking, PPC, email tracking, etc). Is there any benefit of applying UTM tags to urls to analyze local organic traffic in Google Analytics? Are there any resources out there about this? Thanks!
Reporting & Analytics | | RosemaryB0 -
Seeing massive spikes in direct traffic with 100% bounce rates
Hi all, Looking through Analytics yesterday, I saw that my website had a huge increase in direct traffic in sessions. However, they apparently spent 0 seconds on the website in total so that raised plenty of red flags. Does anyone have reasons why this might be? Spam or bug? Thanks in advance!
Reporting & Analytics | | Whittie0 -
Google Analytics Real Time Not Working! :(
Hello Everyone, Today, the real time feature in my google analytics stopped working. I am able to see that traffic is visiting my site, but not in real time. The real time count is usually at 0. But, there are some instances where real time will come back online, but there will be only 1 unique visitor. At any given time, our website usually has 20 visitors or so..Has anyone encountered this issue? Where should i start looking for fixes? What are the possible problems? Thanks!
Reporting & Analytics | | KarlMarxTheBear0 -
Organic Traffic From...Mountain View, CA?
I've noticed something a little odd in my organic search traffic lately. Looking at several websites that target the Minneapolis area, I'm seeing some organic searches come in (typically using head keywords - no geo-modifier) from Mountain View, CA. There's no way we are truly ranking well on these terms in California, so it certainly feels like Google sniffing around. I was worried that perhaps they were checking into penalizing us or something, but we've actually seen upticks in search traffic lately. This traffic is not showing up in Google Analytics, just Adobe SiteCatalyst. In the past, spikes from random locations were probably some sort of crawler, like the preview bot, but these are coming in as searches with (for now) keyword data. Has anyone else seen anything like this?
Reporting & Analytics | | SarahLK0