Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Huge Drop in Direct Traffic in G4
-
Our direct traffic dropped 50% in October. Is anyone else seeing a drop in direct traffic in October in G4? It hasn't shifted to another source or unassigned it's just gone. Has anyone else experienced this and what might be the reasons?
-
Yes, my site also had a huge drop in direct traffic since the update. It's still down by 21% today.
-
Experiencing a drop in direct traffic can indeed be a head-scratcher, and you're not alone in noticing this. A sudden decrease, especially as steep as 50% in direct traffic in Google Analytics 4 (GA4), can be attributed to a variety of factors.
One of the first steps in troubleshooting is to check the context of the traffic drop. For instance, if the drop occurred over a weekend or during a holiday period, it may not be cause for alarm as these periods can naturally experience lower traffic. It's also beneficial to compare your current data with historical data to see if there is a pattern or seasonality to the traffic fluctuations.
Another area to look into is your website's direct traffic landing pages. Sometimes, a drop in direct traffic can be indicative of issues with onsite redirects or tracking configurations in GA4. It's worth investigating if there are any commonalities among the landing pages that have experienced drops in traffic, as this could point to specific areas of your site that are affected.
It's also important to understand what qualifies as direct traffic in GA4. Direct traffic is typically recorded when a visitor types your website URL directly into their browser, uses a bookmark, or clicks on a link that GA doesn't track. If there's been a change in how visitors access your site, or if there's been an update to GA4's tracking mechanisms, this could impact your direct traffic reporting.
Furthermore, consider whether there have been any recent changes to your web host's service, such as downtime, or if there have been any algorithm updates from Google that could have affected your site's visibility and, consequently, your traffic. Sometimes the issue could be on a larger scale and beyond immediate control, such as algorithmic changes that impact how traffic is directed and tracked.
Overall, the best course of action is to conduct a thorough review of all the potential factors and to check for any notifications in GA4 that might explain a manual action or a significant change. If you're unable to find a clear reason, it may be worth reaching out to a professional who can help dive deeper into your analytics and site performance.
-
@inhouseninja said in Huge Drop in Direct Traffic in G4:
Our direct traffic dropped 50% in October. Is anyone else seeing a drop in direct traffic in October in G4? It hasn't shifted to another source or unassigned it's just gone. Has anyone else experienced this and what might be the reasons?
Experiencing a drop in direct traffic can indeed be a head-scratcher, and you're not alone in noticing this. A sudden decrease, especially as steep as 50% in direct traffic in Google Analytics 4 (GA4), can be attributed to a variety of factors.
One of the first steps in troubleshooting is to check the context of the traffic drop. For instance, if the drop occurred over a weekend or during a holiday period, it may not be cause for alarm as these periods can naturally experience lower traffic. It's also beneficial to compare your current data with historical data to see if there is a pattern or seasonality to the traffic fluctuations.
Another area to look into is your website's direct traffic landing pages. Sometimes, a drop in direct traffic can be indicative of issues with onsite redirects or tracking configurations in GA4. It's worth investigating if there are any commonalities among the landing pages that have experienced drops in traffic, as this could point to specific areas of your site that are affected.
It's also important to understand what qualifies as direct traffic in GA4. Direct traffic is typically recorded when a visitor types your website URL directly into their browser, uses a bookmark, or clicks on a link that GA doesn't track. If there's been a change in how visitors access your site, or if there's been an update to GA4's tracking mechanisms, this could impact your direct traffic reporting.
Furthermore, consider whether there have been any recent changes to your web host's service, such as downtime, or if there have been any algorithm updates from Google that could have affected your site's visibility and, consequently, your traffic. Sometimes the issue could be on a larger scale and beyond immediate control, such as algorithmic changes that impact how traffic is directed and tracked.
Overall, the best course of action is to conduct a thorough review of all the potential factors and to check for any notifications in GA4 that might explain a manual action or a significant change. If you're unable to find a clear reason, it may be worth reaching out to a professional who can help dive deeper into your analytics and site performance.
-
@inhouseninja said in Huge Drop in Direct Traffic in G4:
Our direct traffic dropped 50% in October. Is anyone else seeing a drop in direct traffic in October in G4? It hasn't shifted to another source or unassigned it's just gone. Has anyone else experienced this and what might be the reasons?
It's not uncommon for fluctuations in direct traffic to occur, but a 50% drop is significant. I'm curious, have you checked if there were any changes made to your website, such as updates to the URL structure or any canonicalization issues? Additionally, did you implement any redirects recently?
As for my experience, one of my clients has encountered a similar situation with traffic decline. After optimizing my content and keyword density, I was able to recover a significant portion of the traffic and impressions. It's possible that there could be similar optimization opportunities for your site.
It would be helpful to also consider any potential external factors, such as changes in search engine algorithms or updates in user behavior that could have impacted direct traffic. Additionally, keep an eye on your referral and organic traffic to see if there have been corresponding changes in those channels.
I'd be interested to hear if anyone else in the G4 community has experienced a similar drop in direct traffic and what strategies they've employed to address it. Sharing experiences and insights can often lead to helpful solutions.
Best regards,
Tony -
@talentwide said in Huge Drop in Direct Traffic in G4:
, or tracking errors could all be contributing factors. It's advisable to investigate further, check for any technical issues, and monitor traffic patterns to identify the
Two of our client sites have also seen a large drop in traffic, both direct and organic search, coinciding with the implementation of GA4. Both sites are > ten years old, with a deep search history. As these are e-commerce sites, the impact is directly reflected in a significant drop in 'sales' volume.
Are there any indicators of how the 'ranking' methods have changed with GA-4 or any other 'factors' that should be accounted for in the site structure for GA-4 that would have altered the SEO results pages in google?
-
A significant drop in direct traffic in Google Analytics 4 (G4) can be attributed to various factors. To address this issue:
Check Tracking Code: Ensure your tracking code is correctly implemented and hasn't been altered.
Data Sampling: View unsampled data for accuracy.
Website Changes: Assess any recent website changes that might affect tracking.
Bot Traffic: Monitor for unusual bot traffic.
Referral Traffic: Review UTM parameters to prevent misclassification.
Filters and Segments: Ensure you're not applying filters or segments that modify data.
Cross-Domain Tracking: Configure cross-domain tracking if applicable.
External Factors: Consider external influences on traffic.
Competitor Activity: Monitor for malicious competitor tactics.
Google Analytics Support: Seek assistance from Google Analytics support if the issue persists.
By investigating these possibilities, you can identify and address the cause of the drop in direct traffic.
-
Direct traffic refers to visitors who arrive at a website without being referred from another site or source. This can happen in a few different ways:
-
Typing the URL directly into the browser address bar: This is likely to happen for users who are familiar with the website's URL and have bookmarked it or saved it to their address bar.
-
Clicking on a link from a non-web document: This could include links in emails, PDFs, or Word documents.
-
Accessing the website from a secure HTTPS page to a non-secure HTTP page: This can happen if a user clicks on an older link that points to an HTTP page from an HTTPS page.
-
Using a mobile browser that does not support referrer tracking: This is a relatively rare occurrence, but it can sometimes happen with older mobile browsers.
-
Dark social media: This refers to sharing links through private channels like instant messaging or email, where the referrer information is not tracked.
[To learn how to exploit the digital marketing opportunities using Google Analytics you can join "Digital Marketing Course"]
.
There are a few reasons why a drop in direct traffic might occur after making changes to GA4.-
Changes to tracking code: If you made any changes to your GA4 tracking code, it's possible that there was an error in the implementation that is causing some direct traffic to be misclassified. Carefully review any changes you made to the tracking code and ensure it is properly installed on all pages of your website.
-
Changes to attribution model: GA4 uses a data-driven attribution model by default, which means that it distributes credit for conversions across all of the touchpoints in a user's journey, rather than just the last click. This change could result in a decrease in direct traffic, as some conversions that were previously attributed to direct visits may now be attributed to other channels.
-
Changes to data processing: GA4 processes data differently than its predecessor, Universal Analytics. This could lead to some discrepancies in the way direct traffic is reported, especially if you are comparing data from before and after the switch to GA4.
-
Changes in user behavior: It's also possible that the drop in direct traffic is due to changes in user behavior. For example, users may be more likely to use search engines or social media to find websites, or they may be more likely to click on links from other sources, such as email or messaging apps.
.
Warm Regards
Rahul Gupta (Digital Marketing Consultant)
Suvidit Academy - Digital Marketing Course & Training Academy -
-
Yes, I've experienced this too. I lost many keywords, and an article that used to rank on Google's first page has dropped to the second page.
-
It's not uncommon for websites to experience fluctuations in traffic, including direct traffic, over time. A 50% drop in direct traffic in October can be due to a variety of reasons. It's essential to investigate further to pinpoint the cause. It might be related to seasonal trends, changes in user behavior, website updates, or technical issues. It's a good idea to analyze your website's performance data and consider seeking input from peers or industry forums to see if others have experienced similar drops and to gather insights on potential causes and solutions.
.
.
.
(PMP Exam Prep) (Business Intelligence Analyst Salary ) (Study abroad) (Canada PR) -
A drop in direct traffic of 50% in October is concerning. While I can't provide specific data for October in G4, fluctuations in website traffic can be due to various factors. Seasonal changes, changes in user behavior, technical issues, or tracking errors could all be contributing factors. It's advisable to investigate further, check for any technical issues, and monitor traffic patterns to identify the root cause and take appropriate actions. Additionally, reaching out to web analytics experts or SEO professionals for a detailed analysis might be beneficial.
.
.
.
(Canada PR) (Canada PR Process) (Study abroad) (PMP Exam Prep) -
same happened with me. one of my site even got penalty without any reason.
-
@skchad13j same happened with me. even one of my site has got penalty. very depressed after new update.
-
Yes, our direct traffic also dropped significantly in October. It's not shifting to another source or getting categorized as unassigned; it seems to have disappeared. We're curious if anyone else has experienced this, and if so, do you have any insights into the potential reasons behind this drop in direct traffic?
.
.
(Study abroad) (Masters in Computer Science in Canada) (Canada PR) (PMP Exam Prep) -
@inhouseninja I am seeing big drops in my SERP rankings since Nov 1
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Capturing Source Dynamically for UTM Parameters
Does anyone have a tutorial on how to dynamically capture the referring source to be populated in UTM parameters for Google Analytics? We want to syndicate content and be able to see all of the websites that provided referral traffic for this specific objective. We want to set a specific utm_medium and utm_campaign but have the utm_source be dynamic and capture the referring website. If we set a permanent utm_source, it would appear the same for all incoming traffic. Thanks in advance!
Technical SEO | | peteboyd0 -
Organic Traffic Drop of 90% After Domain Migration
We moved our domain is http://www.nyc-officespace-leader.com on April 4th. It was migrated to https://www.metro-manhattan.com Google Search Console continues to show about 420of URLs indexed for the old "NYC" domain. This number has not dropped on Search Console. Don't understand why Google has not de-indexed the old site.
Intermediate & Advanced SEO | | Kingalan1
For the new "Metro" domain only 114 pages are being shown as valid. Our search volume has dropped from about 85 visits a day to 12 per day. 390 URLs appear as "crawled- currently not indexed". Please note that the migrated content is identical. Nothing at all changed. All re-directs were implemented properly. Also, at the time of the migration we filed a disavow for about 200 spammy links. This disavow file was entered for the old domain and the new one as well. Any ideas as to how to trouble shoot this would be much appreciated!!! This has not been very good for business.0 -
Landing pages for paid traffic and the use of noindex vs canonical
A client of mine has a lot of differentiated landing pages with only a few changes on each, but with the same intent and goal as the generic version. The generic version of the landing page is included in navigation, sitemap and is indexed on Google. The purpose of the differentiated landing pages is to include the city and some minor changes in the text/imagery to best fit the Adwords text. Other than that, the intent and purpose of the pages are the same as the main / generic page. They are not to be indexed, nor am I trying to have hidden pages linking to the generic and indexed one (I'm not going the blackhat way). So – I want to avoid that the duplicate landing pages are being indexed (obviously), but I'm not sure if I should use noindex (nofollow as well?) or rel=canonical, since these landing pages are localized campaign versions of the generic page with more or less only paid traffic to them. I don't want to be accidentally penalized, but I still need the generic / main page to rank as high as possible... What would be your recommendation on this issue?
Intermediate & Advanced SEO | | ostesmorbrod0 -
Is it a problem to use a 301 redirect to a 404 error page, instead of serving directly a 404 page?
We are building URLs dynamically with apache rewrite.
Intermediate & Advanced SEO | | lcourse
When we detect that an URL is matching some valid patterns, we serve a script which then may detect that the combination of parameters in the URL does not exist. If this happens we produce a 301 redirect to another URL which serves a 404 error page, So my doubt is the following: Do I have to worry about not serving directly an 404, but redirecting (301) to a 404 page? Will this lead to the erroneous original URL staying longer in the google index than if I would serve directly a 404? Some context. It is a site with about 200.000 web pages and we have currently 90.000 404 errors reported in webmaster tools (even though only 600 detected last month).0 -
Organic search traffic dropped 40% - what am I missing?
Have a client (ecommerce site with 1,000+ pages) who recently switched to OpenCart from another cart. Their organic search traffic (from Google, Yahoo, and Bing) dropped roughly 40%. Unfortunately, we weren't involved with the site before, so we can only rely on the wayback machine to compare previous to present. I've checked all the common causes of traffic drops and so far I mostly know what's probably not causing the issue. Any suggestions? Some URLs are the same and the rest 301 redirect (note that many of the pages were 404 until a couple weeks after the switch when the client implemented more 301 redirects) They've got an XML sitemap and are well-indexed. The traffic drops hit pretty much across the site, they are not specific to a few pages. The traffic drops are not specific to any one country or language. Traffic drops hit mobile, tablet, and desktop I've done a full site crawl, only 1 404 page and no other significant issues. Site crawl didn't find any pages blocked by nofollow, no index, robots.txt Canonical URLs are good Site has about 20K pages indexed They have some bad backlinks, but I don't think it's backlink-related because Google, Yahoo, and Bing have all dropped. I'm comparing on-page optimization for select pages before and after, and not finding a lot of differences. It does appear that they implemented Schema.org when they launched the new site. Page load speed is good I feel there must be a pretty basic issue here for Google, Yahoo, and Bing to all drop off, but so far I haven't found it. What am I missing?
Intermediate & Advanced SEO | | AdamThompson0 -
Will redirecting poor traffic web pages increase web presence
A number of pages on my site have low traffic metrics. I intend to redirect poor performing pages to the most appropriate page with high traffic. Example
Intermediate & Advanced SEO | | Mark_Ch
www.sampledomomain.co.uk/low-traffic-greyshoes
www.sampledomomain.co.uk/low-traffic-greenshoes
www.sampledomomain.co.uk/low-traffic-redshoes all of the above will be redirected to the following page:
www.sampledomomain.co.uk/high-traffic-blackshoes Question
Will carrying out htaccess redirects from the above example influence to web positioning of both www.sampledomomain.co.uk/high-traffic-blackshoes and www.sampledomomain.co.uk Regards Mark0 -
Regular Expressions for Filtering BOT Traffic?
I've set up a filter to remove bot traffic from Analytics. I relied on regular expressions posted in an article that eliminates what appears to be most of them. However, there are other bots I would like to filter but I'm having a hard time determining the regular expressions for them. How do I determine what the regular expression is for additional bots so I can apply them to the filter? I read an Analytics "how to" but its over my head and I'm hoping for some "dumbed down" guidance. 🙂
Intermediate & Advanced SEO | | AWCthreads1 -
Sudden rank drop for 1 keyword
A page of mine (http://loginhelper.com/networks/facebook-login/) was ranking in the top 10 for keyword (facebook login) and has been for at least 2 months, moving between 5th and 10th. Suddenly in the last 3 days the rank for the keyword dropped from 7th to 46th, yet none of the other keywords have been affected (they target other pages) and their ranks have continued to improve. I am trying to figure out what caused this sudden drop in the ranking of 1 page (the page has quality mainly text based content and isn't in the least bit shallow or spammy) I have been thinking perhaps a crawl or server error may be to cause leaving the page temporarily unavailable or with a big load time... Otherwise what could cause one page to drop so much so quickly whilst other pages improved their rank?
Intermediate & Advanced SEO | | Netboost0