undefined
Skip to content
Moz logo Menu open Menu close
  • Products
    • Moz Pro
    • Moz Pro Home
    • Moz Local
    • Moz Local Home
    • STAT
    • Moz API
    • Moz API Home
    • Compare SEO Products
    • Moz Data
  • Free SEO Tools
    • Domain Analysis
    • Keyword Explorer
    • Link Explorer
    • Competitive Research
    • MozBar
    • More Free SEO Tools
  • Learn SEO
    • Beginner's Guide to SEO
    • SEO Learning Center
    • Moz Academy
    • SEO Q&A
    • Webinars, Whitepapers, & Guides
  • Blog
  • Why Moz
    • Agency Solutions
    • Enterprise Solutions
    • Small Business Solutions
    • Case Studies
    • The Moz Story
    • New Releases
  • Log in
  • Log out
  • Products
    • Moz Pro

      Your all-in-one suite of SEO essentials.

    • Moz Local

      Raise your local SEO visibility with complete local SEO management.

    • STAT

      SERP tracking and analytics for enterprise SEO experts.

    • Moz API

      Power your SEO with our index of over 44 trillion links.

    • Compare SEO Products

      See which Moz SEO solution best meets your business needs.

    • Moz Data

      Power your SEO strategy & AI models with custom data solutions.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Free SEO Tools
    • Domain Analysis

      Get top competitive SEO metrics like DA, top pages and more.

    • Keyword Explorer

      Find traffic-driving keywords with our 1.25 billion+ keyword index.

    • Link Explorer

      Explore over 40 trillion links for powerful backlink data.

    • Competitive Research

      Uncover valuable insights on your organic search competitors.

    • MozBar

      See top SEO metrics for free as you browse the web.

    • More Free SEO Tools

      Explore all the free SEO tools Moz has to offer.

    NEW Keyword Suggestions by Topic
    Moz Pro

    NEW Keyword Suggestions by Topic

    Learn more
  • Learn SEO
    • Beginner's Guide to SEO

      The #1 most popular introduction to SEO, trusted by millions.

    • SEO Learning Center

      Broaden your knowledge with SEO resources for all skill levels.

    • On-Demand Webinars

      Learn modern SEO best practices from industry experts.

    • How-To Guides

      Step-by-step guides to search success from the authority on SEO.

    • Moz Academy

      Upskill and get certified with on-demand courses & certifications.

    • MozCon

      Save on Early Bird tickets and join us in London or New York City

    Unlock flexible pricing & new endpoints
    Moz API

    Unlock flexible pricing & new endpoints

    Find your plan
  • Blog
  • Why Moz
    • Small Business Solutions

      Uncover insights to make smarter marketing decisions in less time.

    • Agency Solutions

      Earn & keep valuable clients with unparalleled data & insights.

    • Enterprise Solutions

      Gain a competitive edge in the ever-changing world of search.

    • The Moz Story

      Moz was the first & remains the most trusted SEO company.

    • Case Studies

      Explore how Moz drives ROI with a proven track record of success.

    • New Releases

      Get the scoop on the latest and greatest from Moz.

    Surface actionable competitive intel
    New Feature

    Surface actionable competitive intel

    Learn More
  • Log in
    • Moz Pro
    • Moz Local
    • Moz Local Dashboard
    • Moz API
    • Moz API Dashboard
    • Moz Academy
  • Avatar
    • Moz Home
    • Notifications
    • Account & Billing
    • Manage Users
    • Community Profile
    • My Q&A
    • My Videos
    • Log Out

The Moz Q&A Forum

  • Forum
  • Questions
  • Users
  • Ask the Community

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

  1. Home
  2. Moz Tools
  3. Moz Pro
  4. My page has a 302 redirect and I don't know how to get rid of it!

Moz Q&A is closed.

After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

My page has a 302 redirect and I don't know how to get rid of it!

Moz Pro
4
10
19.4k
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as question
Log in to reply
This topic has been deleted. Only users with question management privileges can see it.
  • vanessacolina
    vanessacolina last edited by Jul 4, 2012, 5:33 PM

    I use Internet Officer tool to see the 302 redirect but I check the redirects in the CPanel and there are none. In the .htaccess there are none either. I don't know where else to look 😞

    The url is http://servicioshosting.com

    Can you guys help me? I can't set up a campaign because Google can't crawl the website. I can't setup the Facebook OpenGraph because of the redirect.

    error.jpg

    1 Reply Last reply Reply Quote 0
    • SanjidaKazi
      SanjidaKazi last edited by Jan 7, 2015, 12:59 PM Jan 7, 2015, 12:59 PM

      I had this problem exactly and it turns out it was an index file on the server for the old page.

      It was the only temporary redirect on the site so it was driving me mad and I wanted rid of it! FTP onto the server and check the folder for the old page which will likely contain an index file. the 302 was in there for us.

      This is an old question but posting this for people in future.

      1 Reply Last reply Reply Quote 1
      • topic:timeago_earlier,2 years
      • JaspalX
        JaspalX @JaspalX last edited by Jul 11, 2012, 5:34 AM Jul 11, 2012, 5:34 AM

        If you're sure that the files on mamp and what's on the server are the same, then perhaps your hosting company is doing something or there's something in the config of the web server.

        Sorry Vanessa, that's as much as I can help with - guess you need to find someone who knows whmcs 😞

        Good luck, would be good to know how it works out and what the solution is.

        1 Reply Last reply Reply Quote 0
        • vanessacolina
          vanessacolina @JaspalX last edited by Jul 10, 2012, 5:38 PM Jul 10, 2012, 5:38 PM

          It didn't work 😞
          Something strange: I have the site running locally in my computer with MAMP. When I check the HTTP response in my local website it doesn't have the redirect, it has an OK 200 code.

          Could this mean it's a server issue? And if so, where do I check?

          1 Reply Last reply Reply Quote 0
          • JaspalX
            JaspalX @JaspalX last edited by Jul 5, 2012, 3:43 PM Jul 5, 2012, 3:43 PM

            Sorry, on the edge of my knowledge, perhaps try removing those lines and seeing the effect? (I'd try removing them one at a time starting with the second one).

            1 Reply Last reply Reply Quote 0
            • vanessacolina
              vanessacolina @JaspalX last edited by Jul 5, 2012, 3:11 PM Jul 5, 2012, 3:11 PM

              Yes, I checked and whenever there is a cookie set the 302 redirect disappears. If I delete the cookies it comes back. The system I use for the website template is the WHMCS, there is a file for setting the cookie for affiliates links (aff.php), and at the end there is this:

              header("HTTP/1.1 301 Moved Permanently");

              header("Location: ".$CONFIG["Domain"]);

              1 Reply Last reply Reply Quote 0
              • JaspalX
                JaspalX @vanessacolina last edited by Jul 5, 2012, 2:59 PM Jul 5, 2012, 2:59 PM

                I don't think that's it - that's a 301 redirect and the issue you reported is a 302.

                If you see the same issue I do with cookies affecting the result, then I'd suggest that is a clue - as far as I know htaccess redirects don't make use of cookies.

                vanessacolina JaspalX 4 Replies Last reply Jul 11, 2012, 5:34 AM Reply Quote 0
                • vanessacolina
                  vanessacolina last edited by Jul 5, 2012, 2:37 PM Jul 5, 2012, 2:37 PM

                  Ok, I'm looking. I also check the .htaccess again. Could this be the redirect:

                  RewriteCond %{HTTP_HOST} ^servicioshosting.com$ [OR]

                  RewriteCond %{HTTP_HOST} ^www.servicioshosting.com$

                  RewriteRule ^whmcs/?$ "http://www.servicioshosting.com/clientarea.php" [R=301,L]

                  I keep erasing the first two lines and they keep coming back when I check back the .htaccess,

                  JaspalX 1 Reply Last reply Jul 5, 2012, 2:59 PM Reply Quote 0
                  • Saijo.George
                    Saijo.George last edited by Jul 4, 2012, 9:06 PM Jul 4, 2012, 9:06 PM

                    IT could be an on-page redirect . Open up your index file equivalent and look for something like

                    Header( "Location: http://servicioshosting.com/" );

                    1 Reply Last reply Reply Quote 0
                    • JaspalX
                      JaspalX last edited by Jul 4, 2012, 5:57 PM Jul 4, 2012, 5:57 PM

                      I get this using httpfox.

                      302 Redirect to: / http://servicioshosting.com/

                      I also see the redirect on https://www.servicioshosting.com/index.php when I first switched to English language from the home page. Then when reloading https://www.servicioshosting.com/index.php there was no 302.

                      I also noticed that when I deleted servicioshosting.com cookies and reloaded https://www.servicioshosting.com/index.php the 302 was back.

                      So I suspect it is something to do with the way the CMS is using cookies, since crawlers don't set cookies they get the 302.

                      I guess you'll need to dig into the CMS/talk to a developer. Good luck!

                      1 Reply Last reply Reply Quote 0
                      • 1 / 1
                      1 out of 10
                      • First post
                        1/10
                        Last post

                      Got a burning SEO question?

                      Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                      Start my free trial


                      Browse Questions

                      Explore more categories

                      • Moz Tools

                        Chat with the community about the Moz tools.

                      • SEO Tactics

                        Discuss the SEO process with fellow marketers

                      • Community

                        Discuss industry events, jobs, and news!

                      • Digital Marketing

                        Chat about tactics outside of SEO

                      • Research & Trends

                        Dive into research and trends in the search industry.

                      • Support

                        Connect on product support and feature requests.

                      • See all categories

                      Related Questions

                      • gokimedia

                        Pages with Duplicate Content Error

                        duplicate content crawl errors seo audit

                        Hello, the result of renewed content appeared in the scan results in my Shopify Store. But these products are unique. Why am I getting this error? Can anyone please help to explain why? screenshot-analytics.moz.com-2021.10.28-19_53_09.png

                        Moz Pro | Apr 15, 2024, 8:32 AM | gokimedia
                        0
                      • Rogerperk

                        Redirect Chain

                        I moved my site to https a few months back using cloudflare and all went well site is now running on https fine I have recently also signed up to MozPro and it says I have a redirect chain on http://rogerlapin.co.uk I am not sure where to start looking to fix this? Site is running on Wordpress Also not sure how big of an issue it is as site is working ok? Bit confused as i used this http://www.redirect-checker.org/index.php and it reports no issues?

                        Moz Pro | Jun 4, 2019, 1:41 AM | Rogerperk
                        0
                      • tigersohelll

                        Pages with URL Too Long

                        Hello Mozzers! MOZ keeps kindly telling me the URLs are too long. However, this is largely due to the structure of E-commerce site, which has to include 'brand' 'range' and 'products' keyword. For example -
                        https://www.choicefurnituresuperstore.co.uk/Devonshire-Rustic-Oak-Bedside-Cabinet-1-Drawer-p40668.html MOZ recommends no more than 75 characters. This means we have 25-30 characters for both the brand name and product name. Questions:
                        If it is an issue, how to fix it on my site?
                        If it's not an issue, how can we turn off this alert from MOZ?
                        Anyone know how big an issue URLs are as a ranking factor? I thought pretty low.

                        Moz Pro | Jul 30, 2017, 9:30 AM | tigersohelll
                        0
                      • NichGunn

                        Should I set blog category/tag pages as "noindex"? If so, how do I prevent "meta noindex" Moz crawl errors for those pages?

                        From what I can tell, SEO experts recommend setting blog category and tag pages (ie. "http://site.com/blog/tag/some-product") as "noindex, follow" in order to keep the page quality of indexable pages high. However, I just received a slew of critical crawl warnings from Moz for having these pages set to "noindex." Should the pages be indexed? If not, why am I receiving critical crawl warnings from Moz and how do I prevent this?

                        Moz Pro | Nov 22, 2017, 11:13 AM | NichGunn
                        0
                      • Raptor-crew

                        Pages with Temporary Redirects on pages that don't exist!

                        Hi There Another obvious question to some I hope. I ran my first report using the Moz crawler and I have a bunch of pages with temporary redirects as a medium level issue showing up. Trouble is the pages don't exist so they are being redirected to my custom 404 page. So for example I have a URL in the report being called up from lord only knows where!: www.domain.com/pdf/home.aspx This doesn't exist, I have only 1 home.aspx page and it's in the root directory! but it is giving a temp redirect to my 404 page as I would expect but that then leads to a MOZ error as outlined.  So basically you could randomize any url up and it would give this error so I am trying to work out how I deal with it before Google starts to notice or before a competitor starts to throw all kinds at my site generating these errors. Any steering on this would be much appreciated!

                        Moz Pro | Sep 30, 2015, 4:49 AM | Raptor-crew
                        0
                      • DJDavid

                        How to remove 404 pages wordpress

                        I used the crawl tool and it return a 404 error for several pages that I no longer have published in Wordpress. They must still be on the server somewhere? Do you know how to remove them? I think they are not a file on the server like an html file since Wordpress uses databases? I figure that getting rid of the 404 errors will improve SEO is this correct? Thanks, David

                        Moz Pro | Oct 31, 2014, 3:19 PM | DJDavid
                        0
                      • imoney

                        Redirected pages still sending response code 200

                        SEO Moz tool reports missing title tags on all the links that have been redirected. E.g. this page: http://www.imoney.my/ms/personal-loan When I check the response code on the page with redirect checker it shows code 200 (page exists). Has it happened to anyone else? How can a redirected page send a 200 code?

                        Moz Pro | Jun 17, 2013, 12:04 AM | imoney
                        0
                      • YGF

                        How do I get a MozRank?

                        Hi all, Hoping that one of you Guru's might be able to shed a little light for me please. we launched the online arm of our gold bullion business on the 21st of February and I signed up for an account here on the 23rd of Feb. I don't have a MozRank for my site yet and I'd love to get one. The mozbar that I installed shows o linkes from 0 root domains etc. but google webmaster can see links that are inbound to my site. My questions are: Do I have to wait the 45-60 days that I believe it might take SEOmoz to give me a rank- or is there a process that I manually kick off? Is there anything other than google webmaster that I should be looking at to try and make sure that I am on the right track; I'd hate to go 45-60 days in the wrong direction before realising there is an issue. thanks in advance, YGF

                        Moz Pro | Mar 27, 2012, 10:06 PM | YGF
                        0

                      Get started with Moz Pro!

                      Unlock the power of advanced SEO tools and data-driven insights.

                      Start my free trial
                      Products
                      • Moz Pro
                      • Moz Local
                      • Moz API
                      • Moz Data
                      • STAT
                      • Product Updates
                      Moz Solutions
                      • SMB Solutions
                      • Agency Solutions
                      • Enterprise Solutions
                      Free SEO Tools
                      • Domain Authority Checker
                      • Link Explorer
                      • Keyword Explorer
                      • Competitive Research
                      • Brand Authority Checker
                      • Local Citation Checker
                      • MozBar Extension
                      • MozCast
                      Resources
                      • Blog
                      • SEO Learning Center
                      • Help Hub
                      • Beginner's Guide to SEO
                      • How-to Guides
                      • Moz Academy
                      • API Docs
                      About Moz
                      • About
                      • Team
                      • Careers
                      • Contact
                      Why Moz
                      • Case Studies
                      • Testimonials
                      Get Involved
                      • Become an Affiliate
                      • MozCon
                      • Webinars
                      • Practical Marketer Series
                      • MozPod
                      Connect with us

                      Contact the Help team

                      Join our newsletter
                      Moz logo
                      © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                      • Accessibility
                      • Terms of Use
                      • Privacy

                      Looks like your connection to Moz was lost, please wait while we try to reconnect.