Bing Won't Index Site - Help!
-
For the past few weeks I’ve been trying to figure out why my client's site is not indexed on bing and yahoo search engines.
My Google analytics is telling me I’m getting traffic (very little traffic) from Bing almost daily but Bing webmaster tools is telling me I’ve received no traffic and no pages have been indexed into Bing since the beginning of December.
At once point I was showing ranking in Bing for only one keyword then all of a sudden none of my pages were being indexed and I now rank for nothing for that website. From Google I’m getting over 1200 visits per month. I have been doing everything I can to possibly find the culprit behind this issue.
I feel like the issue could be a redirect problem. In webmaster tools on Bing I’ve used “Fetch as Bingbot” and every time I use it I get a Status of “Redirection limit reached.”. I also checked the CRAWL Information and it’s saying all the URL’s to the site are under 301 redirect. A month or so ago the site was completely revamped and the canonical URL was changed from non www to www. I have tried manually adding pages to be indexed multiple times and Bing will not index any of the sites pages. I have submitted the sitemap to Bing and I am now at a loss. I don’t know what’s going on and why I can’t get the site listed on Bing.
Any suggestions would be greatly appreciated.
Thanks,
Stephen -
You have been extremely helpful. Thank you for all your help. I will get right on this to get resolved.
-
Okay, so the crawler is seeing it for the www. version but not for the non www version.
If we look in a browser at:
http://dunninggolf.com it redireects to www.dunninggolf.com
If I look in webbug at the headers it does not redirect and returns a 200 Okay status code for the non www version of the URL.
I think this could be the issue here and that for some reason, when bing visits the site is giving out some strange 301 response which then sends out a loop of 302 redirects.
Okay, there is a tool here that lets you visit the site as if you were bing bot and get the HTTP headers:
http://view-http-headers.gishan.net/fetch-as-bing-bot-tool.jsp
You have to select bingbot rather than IE6 from list of user agents.
If you visit the www.dunninggolf.com version then it returns a 200 OK
If you visit the http://dunninggolf.com version then it returns a 301 redirect (which in turn seemingly issues the loop of 302 temp redirects that never go anywhere).
Okay, there is your issue. The site has some issue with bingbot (and possibly others) when visited via the http://dunninggolf.com URL. This issue is not visible in webbug or a browser. That said, we do seem to get some redirection from http://dunninggolf.com to http://www.dunninggolf.com.
So, taking a stab in the dark, I would say there is some kind of meta refresh or something going on after the page has been returned as a HTTP 200 result. I am not on my windows PC so can't examine the headers more closely but this is certainly your issue here.
You need to find out the following.
1. How are they doing the redirect?
2. why are they redirecting this way?
3. why are they serving up these 301 / 302 loops via http://dunninggolf.com
Ultimately, this is an issue for the developers. You should advise them on correct protocol (a 301 via the HTTP headers from http://dunninggolf.com to http://www.dunninggolf.com and not via this whacky redirect they currently have in place).
Wowzers, that was a tricky one!
Hope this helps and sorts out your headache!
Marcus
-
I have used SEO analyzer before and i did it again just now and it gave me some weird error.
This is the result:
<label class="error" for="seoUrl">The URL has too many redirects</label>
| ! Redirects detected for the current URL |
I also have submitted the URL in the "submit URL toolbox page" a couple times.
I will get working on the robots.txt and make sure it's put in place.
I don't do any of the development work on the site i just perform the SEO duties. Seeing those redirect errors is part of what im talking about with it saying there are to many redirects. Any idea what that's all about if its showing everything should be working properly?
I just scanned it again and based on the URL i enter i get different results.
those redirect errors come when i analyze dunninggolf.com. But when i analyzed www.dunninggolf.com I only 2 errors on homepage for missing alt tags on images and no H1 tag. -
Hmm, five months is a bit long.
Lets look at what we do know.
1. Bing is telling you that the page it is trying to fetch is redirecting and the bingbot does not follow redirects (1).
2. If I fetch your page in a browser or a even just the headers in webbug I get a HTTP 200 OK status code and no 301 redirect.
So, the site itself seems fine. The pages are serving up fine and they are returning the correct HTTP status codes.
So.. have you tried analysing the page in the SEO Analyser? http://www.bing.com/webmaster/help/seo-analyzer-97615e21
If so, what does that tell you? It should detail the HTTP response codes that bing is seeing.
One possiblity is that there is something whacky going on for the bing user agent but fetching the page as bingbot also returns a 200 status code.
There is no robots.txt so I would put that straight first up as suggested and at the very least go with:
User-Agent: *
Allow: /Without access tp webmaster tools and digging further it is hard to see what is going on but 5 months seems too long. That said, there are no issues preventing crawling or indexation in so far as a 15 minute look can identify.
Daft question but have you submitted the URL via:
http://www.bing.com/toolbox/submit-site-url
I have just submitted it just in case you have only done via webmaster submit.
Anyhow, it's not secret that bing can be horribly slow and it seems that it still believes you have 301 in place for some reason and I could not find one.
Maybe one for Bing Webmaster Support as it seems there is no good reason why they would not index this site and the tools at your disposal are not working as they should: http://www.bing.com/webmaster/help/webmaster-support-24ab5ebf
References
1. http://www.bing.com/webmaster/help/fetch-as-bingbot-fe18fa0d
-
I have been working on getting some new links and have gotten a couple but nothing substantial as of yet.
This client is new for me and i am only aware of this site being around since June or July of last year.
I've been waiting for bing to show search results for the site for almost 5 months now and nothing has changed. I am getting to the point where i feel the culprit lies somewhere else besides saying bing indexing slowly as being an excuse.
-
It looks like the site was down for a long period of time and was redirecting to another site: http://web.archive.org/web/20090615041707/http://dunninggolf.com/
It also then looks like there was a holding page up for a while.
I can't see the complete history on archive.org and nothing since Feb 2011 but it looks like these historical redirects are your problem.
Few questions
How long has the new site been up?
Have you won any new links?
It seems that Bing still believes this site is redirecting somewhere else so you may just have to wait a while till they update their index. You could ask them to remove all of the links that they do currently hold.
If Bing webmaster tools is anyting like Google Webmaster tools the information there is horribly out of date so it may just be a matter of waiting this out till they recrawl the site and refresh everything.
A good use of your time may be just getting your on page ducks in a row and making sure everything else is okay.
- The canonical looks fine.
- There are no 301's on the pages I visited
- You have no robots.txt file
- Google is indexing it okay
Ultimately, I think this is a case of waiting it out. If you want to speed things up, try to get some fresh links to the site from well ranking sites to help drive the crawlers your way.
Hope that helps!
Marcus -
Yeah, the URL is http://www.dunninggolf.com/
-
I did check a small handful of pages and i did see rel="canonical" in the page source code. I only saw it on product pages and category pages etc. blog and other pages not advertising product i didn't see it.
But like i said i only checked about 8 pages and 6 out of the 8 had that tag on it.
-
Hey Stephen
Can you post a URL so we can take a look? Anything else would be a complete shot in the dark.
Marcus
-
Double check that the recent rel=can update for the main URL / homepage (your non-www to www) has not been accidentally applied to ALL the pages. That single mistake can hoark a site's indexing 100%.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Same person on my site, every day, for over 6 months??
I watch my Google analytics real time while I work and for the last 6 months, I've had one person on my site consistently during every Monday to Friday. It's only the home page there go on, it never shows they look anywhere else. But it's starting to concern me a little since it's been going on for so long. Does anyone have an idea what they could be doing? I do my own SEO, there is no one else working on my site. Thanks in advance!
Reporting & Analytics | | Coppell0 -
How often does the indexing take place?
Hi there, I am currently looking at one of my campaigns and have noticed that since i last checked on the 31st Jan there have been no change in analytics despite me having done work on the campaign itself. I saw in the external links section that it said "38 down since last index" and I was just wondering how often the index takes place. Any help with this would be greatly appreciated! Many thanks.
Reporting & Analytics | | VoodooCreativeLtd0 -
Direct / (none) Spam Traffic Help
In July 2015, we experienced an over 1,000% increase in traffic and it has remained like that ever since. It's all spam traffic and I have no clue how to get rid of it. I added in your typical .htaccess blocks from known culprits with little to no effect. Read up on Ghost traffic and applied filters to no effect. The spam is completely distributed as far as I can tell both geographically as well as by network providers. Where once we had pretty decent bounce rates of around 50%, now, since all my Analytics data is meaningless - it's around 90%. I could apply a filter but beyond my GA account providing no insights, I'm also concerned about the increased use of server resources. I'd ideally like to stop the traffic completely. The only distinguishing feature of the traffic that I have been able to determine is browser size. Comparing June 2015 to July 2015 we saw the following: Browser size visits: 620 x 460 = 6,828 vs 0, 610 x 450 = 175 vs 0, 1330 x 630 = 71 vs 1, 1890 x 940 = 67 vs 0, 780 x 580 = 58 v 5. Other than that, I can find no unifying theme to the traffic beyond being traffic hitting our homepage and having no medium. Nothing special that I am aware of happened in July. We didn't do any sort of...really anything. We did have our network compromised by ransomware in the beginning of June, which we promptly ignored and restored backups - at no point did we try to contact the criminals, but I am doubtful there is any connection considering that our website is remotely hosted. If anyone has any suggestions or has seen anything like this before, please let me know. spam-traffic.jpg
Reporting & Analytics | | Nivik230 -
Rel=Canonical vs. No Index
Ok, this is a long winded one. We're going to spell out what we've seen, then give a few questions to answer below, so please bear with us! We have websites with products listed on them and are looking for guidance on whether to use rel=canonical or some version of No Index for our filtered product listing pages. We work with a couple different website providers and have seen both strategies used. Right now, one of our web providers uses No Index, No Follow tags and Moz alerted us to the high frequency of these tags. We want to make sure our internal linking structure is sound and we are worried that blocking these filtered pages is keeping our product pages from being as relevant as they could be. We've seen recommendations to use No Index, Follow tags instead, but our other web provider uses a different method altogether. Another vendor uses a rel=canonical strategy which we've also seen when researching Nike and Amazon's sites. Because these are industry leading sites, we're wondering if we should get rid of the No Index tags completely and switch to the canonical strategy for our internal links. On that same provider's sites, we've found rel=canonical tags used after the first page of our product listings, and we've seen recommendations to use rel=prev and rel=next instead. With all that being said, we have three questions: 1)Which strategy (rel=canonical vs. No Index) do you recommend as being optimal for website crawlers and boosting our site relevance? 2)If we should be using some version of No Index, should we use Follow or No Follow? 2)Depending on the product, we have multiple pages of products for each category. Should we use rel=prev & rel=next instead of rel=canonical among the pages after page one? Thanks in advance!
Reporting & Analytics | | Leithmarketing0 -
Help w/ Google Event tracking w/ new Universal analytics.js
I want to implement Google event tracking after my visitors complete an estimate form. The form provides them an approximate range of costs based on their widget and widget amount. I have the php coding done, but I don't know JS and I need to send an event upon completion of the estimate form. However, all of Google's examples are button click events. How do I send the event upon completing a form if there is no separate landing page? If I have my Google analytics code on the page as well, would simply adding the following the completed estimate code work?
Reporting & Analytics | | TheDude0 -
How is it possible that this site has a higher page authority than my site?
Judging by open site explorer, I'm crushing my competitor in every imaginable way. And yet, somehow they have a higher page authority than me and, consequently, are ranking higher than me. How is this possible? My site is on the left: 40atcpP.png
Reporting & Analytics | | ScottMcPherson0 -
ECommerc site redirect to external site when add to cart. Need HELP to track sales!!!
Hi, I buil this site on WordPress, http://www.pilatesboisfranc.com When you go on <<plan &="" pricing="">> on the menu you can purchase a package online.</plan> When you click ''Get Started Now'' or ''Add to Cart'' the buyer is redirect to this external site: mindbodyonline.com QUESTIONS: Can I track my sales on Googles Analytics? Can I creat a goal on G.A. ? I found this video: https://getsatisfaction.com/mindbody/topics/chalk_talk_how_to_setup_google_analytics Is this the right way to do this? About goals, a simple goal I would like to create is, one purchase. Can I acheive that? Not shure about Goals. When I test and purchase, URL is always the same https://clients.mindbodyonline.com/ASP/home.asp?studioid=30371 I'm know only very basics stuff when it is time to play in Analytics, I hope you can provide help in details. Thank you, BigBlaze
Reporting & Analytics | | BigBlaze2050 -
Google vs Bing/Yahoo SERP results?
I see large differences in Google and Bing/Yahoo SERP results for many keywords. Google shows many of our primary keywords in their top ten, while Bing/Yahoo rank the same one 40-50 or above. Do you have any insight on their differences that might account for this variation? We are legitimate, long time, white hatters at a small manufacturer that is one of the leaders in our industry. The only thing I can think of that might describe this issue is PPC advertising. Their algorithms wouldn't be that inconsistent would they? (We do much more paid advertising on Google) But generally this should have no affect, right? Thanks, George...
Reporting & Analytics | | rhawk0