Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track AI Overviews in Keyword Research
      Moz Pro

      Track AI Overviews in Keyword Research

      Try it free!
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google insists robots.txt is blocking... but it isn't.

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google insists robots.txt is blocking... but it isn't.

    Technical SEO
    4
    4
    1202
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ahockley
      ahockley last edited by

      I recently launched a new website.  During development, I'd enabled the option in WordPress to prevent search engines from indexing the site.

      When the site went public (over 24 hours ago), I cleared that option. At that point, I added a specific robots.txt file that only disallowed a couple directories of files.  You can view the robots.txt at http://photogeardeals.com/robots.txt

      Google (via Webmaster tools) is insisting that my robots.txt file contains a "Disallow: /" on line 2 and that it's preventing Google from indexing the site and preventing me from submitting a sitemap.  These errors are showing both in the sitemap section of Webmaster tools as well as the Blocked URLs section.

      Bing's webmaster tools are  able to read the site and sitemap just fine.

      Any idea why Google insists I'm disallowing everything even after telling it to re-fetch?

      1 Reply Last reply Reply Quote 0
      • Christy-Correll
        Christy-Correll Staff last edited by

        Hi Aaron - You have a couple of solid answers here. Has your issue been resolved in GWT?

        1 Reply Last reply Reply Quote 0
        • smarties954
          smarties954 last edited by

          24 hours is a short time and probably google did not reindex or even looked at your new robot.txt

          Webmaster tools is way slower than bing tools, so be patient.

          As a rule of thumb, I wait at least a week with google before worrying (my 2 cents)

          1 Reply Last reply Reply Quote 1
          • danatanseo
            danatanseo last edited by

            Hi Aaron,

            I identify with your frustration, but want to lead my response with the caveat that I am not a developer so there may be people here with much more technical SEO expertise than me who might have a better answer.

            What I do know id that Google Webmaster Tools data is not real time and can often take days to weeks to update. It could be that the reason GWT is showing something different about your robots.txt file is because it's old information that hasn't updated yet.

            When I looked at your robots.txt file, I found two sitemaps, one with 2 URLs and one with 8 URLs. This is pretty tiny. Even in the old days, conventional wisdom was that it took at least 20 content pages in order for Google to take note and index the site.

            Have you tried posting the URLs of your new site on Google+? I have heard that this is a great indexing tool in addition to the Fetch as Googlebot in GWT. Just a thought!

            You know, there was a time when it took 6-8 weeks for a new site to get indexed. Google has definitely sped up to the point where I think we are all expecting instant results and sometimes that just doesn't happen.

            I think this just might be a matter of patience. However,  I am always willing to admit that I could be wrong and am interested to know what others think!

            Dana

            1 Reply Last reply Reply Quote 2
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • d.bird

              Google has deindexed a page it thinks is set to 'noindex', but is in fact still set to 'index'

              A page on our WordPress powered website has had an error message thrown up in GSC to say it is included in the sitemap but set to 'noindex'. The page has also been removed from Google's search results. Page is https://www.onlinemortgageadvisor.co.uk/bad-credit-mortgages/how-to-get-a-mortgage-with-bad-credit/ Looking at the page code, plus using Screaming Frog and Ahrefs crawlers, the page is very clearly still set to 'index'. The SEO plugin we use has not been changed to 'noindex' the page. I have asked for it to be reindexed via GSC but I'm concerned why Google thinks this page was asked to be noindexed. Can anyone help with this one? Has anyone seen this before, been hit with this recently, got any advice...?

              Technical SEO | | d.bird
              0
            • btreloar

              Robots.txt Syntax for Dynamic URLs

              I want to Disallow certain dynamic pages in robots.txt and am unsure of the proper syntax. The pages I want to disallow all include the string ?Page= Which is the proper syntax?
              Disallow: ?Page=
              Disallow: ?Page=*
              Disallow: ?Page=
              Or something else?

              Technical SEO | | btreloar
              0
            • BBuck

              Will blocking the Wayback Machine (archive.org) have any impact on Google crawl and indexing/SEO?

              Will blocking the Wayback Machine (archive.org) by adding the code they give have any impact on Google crawl and indexing/SEO? Anyone know? Thanks! ~Brett

              Technical SEO | | BBuck
              0
            • fslocal

              Why is Google's cache preview showing different version of webpage (i.e. not displaying content)

              My URL is: http://www.fslocal.comRecently, we discovered Google's cached snapshots of our business listings look different from what's displayed to users. The main issue? Our content isn't displayed in cached results (although while the content isn't visible on the front-end of cached pages, the text can be found when you view the page source of that cached result).These listings are structured so everything is coded and contained within 1 page (e.g. http://www.fslocal.com/toronto/auto-vault-canada/). But even though the URL stays the same, we've created separate "pages" of content (e.g. "About," "Additional Info," "Contact," etc.) for each listing, and only 1 "page" of content will ever be displayed to the user at a time. This is controlled by JavaScript and using display:none in CSS. Why do our cached results look different? Why would our content not show up in Google's cache preview, even though the text can be found in the page source? Does it have to do with the way we're using display:none? Are there negative SEO effects with regards to how we're using it (i.e. we're employing it strictly for aesthetics, but is it possible Google thinks we're trying to hide text)? Google's Technical Guidelines recommends against using "fancy features such as JavaScript, cookies, session IDs, frames, DHTML, or Flash." If we were to separate those business listing "pages" into actual separate URLs (e.g. http://www.fslocal.com/toronto/auto-vault-canada/contact/ would be the "Contact" page), and employ static HTML code instead of complicated JavaScript, would that solve the problem? Any insight would be greatly appreciated.Thanks!

              Technical SEO | | fslocal
              0
            • Nightwing

              Does Bing ignore robots txt files?

              Bonjour from "Its a miracle is not raining" Wetherby Uk 🙂 Ok here goes... Why despite a robots text file excluding indexing to site http://lewispr.netconstruct-preview.co.uk/ is the site url being indexed in Bing bit not Google? Does bing ignore robots text files or is there something missing from http://lewispr.netconstruct-preview.co.uk/robots.txt I need to add to stop bing indexing a preview site as illustrated below. http://i216.photobucket.com/albums/cc53/zymurgy_bucket/preview-bing-indexed.jpg Any insights welcome 🙂

              Technical SEO | | Nightwing
              0
            • JohannCR

              Internal search : rel=canonical vs noindex vs robots.txt

              Hi everyone, I have a website with a lot of internal search results pages indexed. I'm not asking if they should be indexed or not, I  know they should not according to Google's guidelines. And they make a bunch of duplicated pages so I want to solve this problem. The thing is, if I noindex them, the site is gonna lose a non-negligible chunk of traffic : nearly 13% according to google analytics !!! I thought of blocking them in robots.txt. This solution would not keep them out of the index. But the pages appearing in GG SERPS would then look empty (no title, no description), thus their CTR would plummet and I would lose a bit of traffic too... The last idea I had was to use a rel=canonical tag pointing to the original search page (that is empty, without results), but it would probably have the same effect as noindexing them, wouldn't it ? (never tried so I'm not sure of this) Of course I did some research on the subject, but each of my finding recommanded one of the 3 methods only ! One even recommanded noindex+robots.txt block which is stupid because the noindex would then be useless... Is there somebody who can tell me which option is the best to keep this traffic ? Thanks a million

              Technical SEO | | JohannCR
              0
            • A_Q

              Blank pages in Google's webcache

              Hello all, Is anybody experiencing blanck page's in Google's 'Cached' view? I'm seeing just the page background and none of the content for a couple of my pages but when I click 'View Text Only' all of teh content is there. Strange! I'd love to hear if anyone else is experiencing the same. Perhaps this is something to do with the roll out of Google's updates last week?! Thanks,
              Elias

              Technical SEO | | A_Q
              0
            • ErnieB

              Subdomain Removal in Robots.txt with Conditional Logic??

              I would like to see if there is a way to add conditional logic to the robots.txt file so that when we push from DEV to PRODUCTION and the robots.txt file is pushed, we don't have to remember to NOT push the robots.txt file OR edit it when it goes live. My specific situation is this: I have www.website.com, dev.website.com and new.website.com and somehow google has indexed the DEV.website.com and NEW.website.com and I'd like these to be removed from google's index as they are causing duplicate content. Should I: a) add 2 new GWT entries for DEV.website.com and NEW.website.com and VERIFY ownership - if I do this, then when the files are pushed to LIVE won't the files contain the VERIFY META CODE for the DEV version even though it's now LIVE? (hope that makes sense) b) write a robots.txt file that specifies "DISALLOW: DEV.website.com/" is that possible? I have only seen examples of DISALLOW with a "/" in the beginning... Hope this makes sense, can really use the help!  I'm on a Windows Server 2008 box running ColdFusion websites.

              Technical SEO | | ErnieB
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.