Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Transferring SEO services from one agency to another - troubles, concerns, etc.?
-
Hey Moz Community,
I have a friend I'm asking for who has an agency and will be taking over SEO from another agency.
One thing that worries me is that the agency has confirmed dozens of locations in Google Places (about 60-100) for this business. How would you transfer Google Places ownership (assuming they cooperate)?
Could the previous agency delete these listings? If so, how would that affect Local SEO? For example, the location and phone number is already on the website. Isn't that good enough for all of these locations (about 100)?
I hope this is clear; please let me know if not. I would be interested in hearing any other feedback about moving agencies.
Thanks,
Cole
-
I think Google updated the 14 days processing. You add a manager -> One day waiting -> Make owner.
Thanks so much for your help!!!
-
Contact Google & have them help you on the back end.
https://support.google.com/business/?hl=en#topic=4539639&contact=1
You have to wait 14 days to transfer ownership to a manager.
It'll go much faster if you just have them call you.
-
What if the email address is @agency.com? Then, physical email addresses can't be turned over.
Best alternative would be to transfer ownership in G+ dashboard? Would this alternative simply be by adding another manager and that new manager delete old agency manager? Or is there a place to actually change ownership? I can't seem to locate the change of ownership if it does exist.
ETA: I found it. You add someone as a manager then you wait 1 day, then add them as the owner.
Thanks,
-
You can transfer ownership in the G+ Dashboard. I highly recommend having the current agency turn over the email address that's associated with ownership of all of the location listings. With that, you won't actually have to transfer ownership in G+, only IRL with the actual account & password access.
Yes, the previous agency can delete the listings. You would have to reverify all of them if they go this route.
You can also go about getting these via the bulk upload process & having the ownership of these businesses authorize Google to transfer ownership of all 100 listings to what ever email address you choose. This isn't a quick process. Suggestion 1 is the best route.
~Scott Davis, Senior SEO Specialist at Valet Interactive Marketing
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to remove a link in GMB "Products & Services: places.SinglePlatform.com"
I manage a GMB account for an HVAC client and noticed in their knowledge graph it shows: "Products & Services: places.SinglePlatform.com" I cannot find this anywhere on the backend on GMB. Has anyone experienced this and how did you fix/remove the link? Luckily, the link goes to the clients profile on SinglePlatform, but the info is outdated.
Local Listings | Nov 20, 2019, 2:46 PM | Bryan_Loconto0 -
Local Ranking with No Physical Address in New Service Area - How to Rank?
OK, SO, I am a wedding company in Maui, Hawaii and have an established business on one island with a physical address. http://simplemauiwedding.net We have started a new team in Oahu, Hawaii http://simpleoahuwedding.com and we provide service there and have a full team in place. How can I rank for Local Search on that Island with no physical address? I would love to hear some proven strategies. Thank you 🙂
Local Listings | Dec 13, 2017, 6:00 PM | photoseo10 -
Would two telephone numbers on a website affect NAP consistency? One is the "actual" business number with Schema, the other is a call tracking number.
Hello! I have two telephone numbers listed on a website - one is the "actual" business number and is utilizing proper schema, while the other is a call tracking number featured more prominently on the site (both in the header and above the "actual" business number in the footer). The code looks like this: New Patients: 999-555-5555 Current Patients: 555-555-5555 Does Google prioritize the "actual" business number because it has the proper schema on it? Or would the call tracking number still be counted and affect NAP consistency for Local SEO? Thanks!
Local Listings | Jun 9, 2016, 5:51 PM | nowmedia11 -
Local SEO: Special charakters in brand name?
Hey guys, we run a local gym in Germany located in Nuremberg called: "STUDIO N°1 - natürlich fit". Our domain is: www.studio-no1.de We are currently working on a new website since our current Website isn't really SEO optimized. Until then I would like to start optimizing some off-page attributes. As far as I know one of the main points in Local SEO is that your firm is registered at important directories. In our case we are already registred in most of the important german directories. The problem is that our oficicial company name has a special charakter included. This means that in some cases we have "N°1" and in some others "No1! Our Google Business name for example has "N°1", facbook not (no special charakter allowed). Germanys most important site for listings: Gelbeseiten, doesn't even allow special charakters in brand names.... On which name should I focus to get all the business listings to have identical NAP informations? Does it even matter? Schould I focus on "STUDIO No1 - natürlich fit" or "STUDIO N°1 - natürlich fit"? I hope you could understand my problem. Big Thanks Jonas
Local Listings | Dec 21, 2015, 7:02 PM | Jo_Da0 -
What is the best address format to display for a buissness for SEO?
There is a new location opening soon and would like to set up local pages for it. What is the best/most SEO friendly way to write out the physical address? I looked on USPS and they show: 7227 W GRAND PKWY S
Local Listings | May 2, 2015, 4:54 PM | nat88han
RICHMOND TX 77407 But local businesses seem to have the West and South written out: 7301 West Grand Parkway SouthRichmond, TX 77407Is there a best practice for this, or does it not make much of a difference as long as the website/local listings all match exactly? Not sure about writing out "West" or using "S." for the cardinal direction.0 -
Google My Business- Will a large service area dilute local search results?
I am considering adding our actual service area to our Google My Business profile, but I don't want this to dilute our local search results. As it is, we come up in the top 3 or so when searched in our HQ's city and several nearby cities when you search for us in Google Maps (although when I look at the top 10 organic for Google for some reason when you search for these cities + our keywords Google doesn't show any local results). Our actual service area is fairly large, comprising the states of CA & Hawaii & parts of CO, AZ, and UT. I would be adding the service area by zip code rather than radius, as a radius wouldn't make any sense in this case (particularly considering the distance between HI and CA). Is it better to keep our relatively high ranking in local results? Will adding the service area not affect local results negatively? Also, do you know why Google isn't showing me local results when I look for our keywords + our nearby cities? When I look for these keywords in larger cities like LA or San Diego, Google always shows me local results.
Local Listings | Mar 10, 2015, 5:19 PM | BohmKalish1230 -
Best Local Citation Building Services
Hi, have any of you ever used a local citation building service? Are some better than others, any recommendations? Any bad experiences or companies to avoid? I'm fairly new to the process and it looks like there's a lot of snake oil salesmen in this vertical, so any and all insight you could give me would be great! Thank you in advance, I look forward to hearing feedback from all of you!
Local Listings | Dec 16, 2014, 4:08 PM | maxcarnage0 -
How does dynamic call tracking affect local SEO?
I would like to begin tracking calls and offline conversions, but I am concerned that if I add a dynamic call tracking software that it will negatively affect SEO.
Local Listings | Jul 1, 2014, 2:11 PM | FluidAdvertising1