4 shared locations - 1 phone number - legacy GMB - HELP!!!
-
I have a friend who is a dietician and has the following issue with his business
- He works in 4 different locations across town- Each location is shared with other practitioners. - he uses the same phone number for each location (free 0800 UK number)- he has legacy google places profiles for some locations with some reviews he'd like to keep and other locations he'd like to delete.He'd like to be present on page 1 of google for terms like dietician in "name of location he works in"I am clearly concerned about his NAP profile since he only has 1 phone number for all locations.The address of each location can clash with other practitioners working there who have already registered a GMB profile using the same addresses although there might be the possibility of using something like "suite x" to differentiate his business in the address.Can anybody advice on how they would approach this one please.Thanks
-
Hi Neil,
Unfortunately, if your client chooses to create 4 different listings with 1 phone number, he will be at risk for merging and possible ranking failures. If this were my client, I would not recommend that he do this. Honestly, if the client is only working 1 day a week at a facility, eligibility for inclusion in GMB sounds a bit iffy. I recommend that you contact Google directly to get their say-so on this, but a business that is only open 1 day a week could draw some scrutiny from Google.
-
Thanks for your answer Miriam, good job you're around.
i am not sure i was clear enough around the phone number issue. Basically he has his own phone number which he uses to take appointments for all his locations. He works 1 day a week in each location and the phone number is used to manage all the appointments. i believe this must be fairly standard for any independant worker based in several locations . Surely google can't expect anyone running a business of similar nature to have 4 phones Or 4 phone numbers?
-
Hi Neil!
In a nutshell:
-
1 GMB listing per physical, staffed location
-
A unique phone number for each location
-
If there are practitioners, they should each have their own phone number, too, if you want to create GMB listings. Preferably they should each have their own landing page on the website as well, linked to from the GMB listing.
-
Do not add fictitious suite numbers. Use real-world addresses. Google can typically sort through shared locations, but be extra vigilant in actively monitoring such listings, particularly if they share categories.
Any other arrangement will cause problems. Hope this helps!
-
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
GMB for Auto Dealers - New Rules
Hello, I would love to confirm if I am interpreting the auto dealer rules for GMB correctly. My understanding is that two car franchises / brands (e.g. Ford & Chrysler) can share the same physical location, but have their own GMB listing? "New car dealerships are eligible for multiple listings. You can have one listing for your dealership and one listing for each brand you sell of new cars." https://support.google.com/business/answer/9074301?hl=en&ref_topic=9074323 Thank you!
Local Listings | | P.Myers0 -
1 physical address, 2 live GMBs for 2 different businesses
We recently have a chiropractor client who came to us to do SEO for his newly opened myotherapy practice. We were very surprised he managed to request and got approved a GMB for the myotherapy practice under a different business name but the exact same address. Has there been changes in Google policy recently that 2 businesses are able to share the one same address? If we built citations for the myotherapy practice with the same address, will it send conflicting signals to Google? His chiropractor practice is currently ranking no. 1 in local pack and SERP for his main keyword "chiropractor + location". Any insight would be greatly appreciated!
Local Listings | | Gavo0 -
How to fix directions to a place on Apple Maps, when the location itself is correct.
Hello Community, I do local SEO for our health system. I recently claimed and adjusted the marker on Apple Maps to our Emergency Room. I assumed since there's a road that leads right to it, the directions would change. But the directions send them to the front of the hospital building (instead of the emergency room entrance). Unfortunately, there is no way to get to the ER through the front of our hospital. So now I'm trying to fix the directions itself. I've searched through Apple Forums etc. looking for a solution without success. Any ideas on how I might fix the directions? Here is the exact location in case that helps. https://mapsconnect.apple.com/business/ui/editPlace?id=66160ad6-d915-11e6-b4a6-d3fec844f2f3
Local Listings | | Patrick_at_Nebraska_Medicine0 -
Update business name across 150+ locations
We have 150+ locations. The current names in GMB vary based on the branch. They may include a branch number or city location in the title or some variation of the company name. We'd like to update these to reflect our company wide branding and drop the branch #/location. Any ideas on the impact of this change?
Local Listings | | Jason.Capshaw0 -
Creating a Google My Business listing in a used location
Hi! We're expanding our business and opening a new office. The location of that office is a shared office with another company, Will it be possible to verify the listing in Google My Business even tough there's a verified business there?
Local Listings | | OrendaLtd0 -
Google My Business - bulk location upload vs. single upload
Hi there, I have a question regarding Google My Business listings: We currently have a business with few offices (less than 10). Each office has it's Google listing under the same Google account.
Local Listings | | OrendaLtd
We plan on opening new offices at a certain pace, let's say two a month, which means we'll have more than 10 listings in the near future.
As far as I recall, Google allows up to 10 listings per account, which means it won't suffice. On the other hand, We do not have 10 offices at the time being, which means we're not eligible for a bulk upload. Any ideas how to handle this situation?0 -
How to add a branch location to Google+ Page
I have a verified local Google+ Page all set up for my local business and linked to my website.. it shows up nicely in local results for my city. Being ambitious I am expanding my presence into another city and would like my website to start showing up in local search for that area as well. What is the protocol for best results ? Start a new Google+ page or somehow add the branch onto the existing page (although there does not seem to be anywhere for this as the page is a local business and seems to lock it in with only a single address)..
Local Listings | | wicko1 -
Google Maps Help
Hello, I'm helping 2 clients with Google Maps Client 1
Local Listings | | ogdcorp
Has 4 Locations, I claimed all 4 but when searching his name only 3 are showing up on the first page.
All 4 show up when clicking on "More results" Client 2
Has 3 Locations, all of them were claimed by another company 1 year ago. But now I cant re-claim them unless the other company releases them but that wont be easy. Any suggestions? Also, when dealing with multiple locations is it better to have 1 email address for all or 1 email for each? Thanks0