Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
3rd Party Reviews - Schema Implementation
-
Hi,
Currently my client displaying Ratings & Reviews from a third-party (TripAdvisor) service and only displaying 5 reviews but not showing "Read More Reviews" button to TripAdvisor page. Now I would like to use Rich Snippet schema markup code on these rating & reviews but below are my few concerns, could you please guide me:
1. Can I use Rich Snippet Schema markup code on widget of TripAdvisor Rating & Review.
2. If I apply schema markup code, Do I need to maintain TripAdvisor link for "Read More reviews".
Below are the URLs which contains TripAdvisor rating & reviews after big image:
Please let me know if you have any questions.
Thanks,
Satla
-
Hi @ThompsonPaul,
I've just been reading into this as just about everyone in my field use third party reviews and mark it up with snippets. I'm under the impression that Google is fine with the use of third party reviews.
In the Google guidelines, it says: "Only include critic reviews that have been directly produced by your site, not reviews from third-party sites or syndicated reviews."
I am under the belief if you are not using a critic review then you are safe to use third-party reviews. Refer to the bottom of the guidelines for the Review Snippet Guidelines rather than the Critic Review Guidelines
Especially because our team has experienced Third Party Reviews being approved by Google.When we originally put in the mark up we got a penalty for another reason (Developer incorrectly released on all pages). Google then reviewed our mark up approving the use of third party reviews and removed our penalty.
I'd love to know your thoughts! Let me know
-
Just the fact that a competitor gets away with something isn't a good reason to try the same thing. If Google explicitly says not to do something, it's wise to listen. The competitors may be fine for now, but in upcoming algorithm updates will probably suffer if they are violating Google's guidelines.
Are you sure your competitors are using Schema? I checked the two goo.gl links you provided for the competitors, and although I can see the reviews, the reviews themselves have no Schema markup. The competitors have used other Schemas like Hotel and LocationFeatureSpecification, even AggregateRating - just not Review.
-
Thanks for reply Paul.
but few competitors are still using 3rd party reviews with markup code and coming rich snippets in Google successfully. For example below are the few competitor currently using.
Competitor 1: https://goo.gl/Dq7tMn [1453 reviews - from 3rd party]
Competitor 2: https://goo.gl/YzdK2v [1453 reviews - from 3rd party]
Below is the Google SERP link for this keyword [Eurocalas Aparthotel] and you can see both competitors are coming with Rich Snippet
Google SERP: https://goo.gl/vfvZat [you can see both competitors with rich snippet]
Kindly let me know you feed back on these competitor links.
Thanks,
Satla
-
Google's been quite clear that reviews on our sites from 3rd party review sources must not have review markup, SK. It's grounds for a "manipulative markup" penalty.
Review markup should "Only include critic reviews that have been directly produced by your site, not reviews from third-party sites or syndicated reviews."
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Schema Code Not Working – Used Business Review Bundle Plugin
Debt Collectors – Debt Collection Agency Melbourne Hi Moz Community One of our client website JMA Credit (https://www.jmacreditcontrol.com.au/ ) We have installed Business Review Bundle Wordpress plugin to display our Google Reviews on our website. https://richplugins.com/business-reviews-bundle-wordpress-plugin Enabled Rich snippet option – to display aggregate rating Schema code available on the source Also, tested on structured data testing tool – it shows everything is fine https://search.google.com/structured-data/testing-tool#url=https%3A%2F%2Fwww.jmacreditcontrol.com.au But, Aggregate rating (star) not displayed on the SERP Page Waiting for valuable response to get this issue fixed
Reviews and Ratings | | Bhisshaun0 -
Is It Beneficial to 'Like' My Clients Google Reviews?
I have a client who is insisting that all of us in the office 'like' his positive reviews on Google. My boss & I are fine with doing this, but due to the industry the client works in, my staff is questioning doing this or not because they do not want to be associated with his company outside of work. Is there any SEO benefit to us liking his reviews or is this more for him to feel better that people are reading them? Does my staff have anything to worry about if they do 'like' his reviews?
Reviews and Ratings | | Justine.Hedge3 -
BazaarVoice Paginated Reviews Not Honoring Canonical & Indexing Multiple Pages
If there are enough reviews on a product page to warrant page 2, 3 etc, BazaarVoice appends the below snippets to each new page of reviews, which are then also indexed, despite BazaarVoice SEO settings that automate a canonical tag (seemingly since the differing reviews on each page are not similar enough to honor the canonical). <cite class="iUh30">?bvstate=pg:2/ct:r</cite> <cite class="iUh30">?bvstate=pg:3/ct:r</cite> It seems Target.com has found a way to hack the BV code to create a dedicated page to view all reviews: https://www.target.com/p/ultra-soft-fitted-sheet-300-thread-count-threshold-153/-/A-13973172?showOnlyReview=true While Ikea.com blocks it in the Robots file (defeats SEO value) - Noindex: */catalog/products/bvroute=Review Noindex: */catalog/products/bvtab Tons of brands apparently have the issue, and you can see more examples if you search "inurl:bvstate=pg" Anyone aware of a solution to this?
Reviews and Ratings | | Eroc2 -
What do the symbols in the profile avatars in Google listing reviews mean?
A client of mine noticed that some of their customers that leave GMB listing reviews have special symbols in their profile avatars (please look at the attachment). Is this a sign of a influencer? Has anybody else noticed this? r6mhX
Reviews and Ratings | | BigChad20 -
Paying for Reviews Penalty?
Hello, recently came across a company that has been paying people directly for reviews. I of course do not recommend this and realized the ethical implications and even the lawsuits that can come from this, but does Google have a manual penalty for fake reviews or do they just algorithmically discount ones that raise red flags? I have never really had to worry about this in the past. I know you can flag fake reviews to them on an individual basis, but does anyone have history of knowing specific situations where a company was manually punished for doing this? Just curious and I kind of wanted to give them strong documentation to knock it off. Thanks in advance.
Reviews and Ratings | | jeremyskillings0 -
Do people receive notifications when you respond to their Google reviews?
If someone leaves a review of your business on your Google My Business listing, and you respond to that review, will they receive an email notification of your response to their review? We are working with a client who has unanswered reviews from several years ago, and though it's best practice to respond to all reviews, we didn't want to respond to reviews from 2013 if the person (who has likely forgot about their experience with the business in question) is going to get an email notifying them of our late response to their review. Thank you!
Reviews and Ratings | | BlueCorona1 -
Why are certain words formatted as bold in Google+ Reviews?
Hey guys, I noticed that certain words within reviews left on Google+ pages are being shown in bold text. The original reviews do not feature bold text, but when shown in snippets they appear. I attached a photo below for a college's G+ page. Any insight would be great! 0ZHfhnP
Reviews and Ratings | | TomBinga11250 -
Is there a better way to wrap schema on a testimonial page? Example website shown
Hi, Hopefully someone can help my dilemma! I am trying to wrap review schema (schema.org/review). However, it's stumping me because of our WordPress theme "Flawless." If any are familiar with this particular theme you'll know that there is the normal visual/text portion of the page-editing portion of WordPress, but there is also a page-building section which is unique to Flawless. In this instance, a Testimonial "Content/Post Type Item" has been used. This was where the page was constructed and wherein the problem lies. If I wrap schema around it like I normally would, the page distorts on the front end and becomes a garbled mess. I've been trying to solve the problem and the closest I've gotten has been to copy the source-code of the Flawless themed Testimonial Content/Post Type Item into the "Text" portion of Wordpress to replicate the Flawless page-builder. I thought "yay! I can wrap schema around this for sure!" but I'm still encountering some problems. If I'm using the structured data markup helper from Google, and copying and pasting the HTML I'd like (with the corresponding schema "header") I get an error on the Structured Data Testing Tool saying "Incomplete schema data." I've tried looking for plugins that would help me, but all that I've seen adds duplicate content to the page. If there's a way to wrap review schema on this page—it would make my day! Thanks for the help!
Reviews and Ratings | | Shawn1240