Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Moz not able to crawl our site - any advice?
-
When I try and crawl our site through Moz it gives this message:
Moz was unable to crawl your site on Aug 7, 2019. Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. Update these tags to allow your page and the rest of your site to be crawled. If this error is found on any page on your site, it prevents our crawler (and some search engines) from crawling the rest of your site. Typically errors like this should be investigated and fixed by the site webmaster.
I have been through all the help and doesn't seem to be any issues. You can check the site and robots.txt here: https://myfamilyclub.co.uk/robots.txt.
Anyone got any advice on where I could go to get this sorted?
-
Hello, have the same issue and MOZ getting "Bummer no data found" for domain https://wherebuycoin.com/ . The SEMRush and Ahrefs see this site, but MOZ not, even after 2 years. What can be wrong? Where to read why MOZ not crawling my site?
Thanks!
-
Check your website's robots.txt file to ensure that it's not blocking Moz's user-agent or specific directories/pages that you want to be crawled. Update the robots.txt file if necessary to allow Moz to crawl your site.
-
Hey,
We crawled the site just fine with Screaming Frog. Perhaps this is a Moz issue?
Looks like they are well aware of it though.
Thanks!
-
Hi,
I'm sorry to hear about this! Would you be able to write into help@moz.com as this will allows us to investigate into this via the most convenient method.
Looking forward to hearing from you,
Eli
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Is there anyway to cancel moz local?
Is there anyway to cancel moz local? I can not figure it out. I've tried for hours now.
Getting Started | | SouthBayWebs0 -
Can Moz Monitor a JS Site?
We are building a new site that, on the blog landing page, uses JS to populate the individual blog article links on the page. The links are not viewable in the page source, but do appear once the page fully renders. After running an on-demand crawl of the site (in QA...not indexed yet), it appears that Moz isn't indexing these pages, and it also isn't reading other page elements that load later (like an H1 that is rendered in JS but not in page source). Are we going to be able to use Moz to track this site? Is there some setting to help?
Getting Started | | Rodrigo-DC0 -
Moz can't crawl my site.
Moz cannot carry out the site crawl on my online shop. Not really sure what the issue is, it has no problem getting onto my site when you use www. before the address, but it needs to be able to access bluerinsevintage.co.uk Stuck as what to do, we are a shopify store. Anyone else had this problem, or know what i need to change so they can crawl the site? thjis is the page they are getting when trying to get on bluerinsevintage.co.uk but if they use www.bluerinsevintage.co.uk the site comes up. Adam
Getting Started | | bluerinsevintage0 -
MOZ point
I don't know why, but since a week ago I'm not receiving moz point for my activity on moz forum. Example
Getting Started | | Roman-Delcarmen
Today I posted 3 answer in the Question section but in my moz profile does not show the 3 moz point that normally I receive for that. I week ago suddenly I received 20 moz point, why I dont have any idea, maybe someone mark one of my asnwer as good answer. So my point is where I cant found the exact tracking record of my activity1 -
Our crawler was not able to access the robots.txt file on your site
Hello Mozzers! I've received an error message saying the site can't be crawled because Moz is unable to access the robots.txt. I've spoken to the webmaster and he can't understand why the robot.txt can't be accessed in Moz. https://www.thefurnshop.co.uk/robots.txt and Google isn't flagging anything up to us. Does anyone know how to solve this problem? Thanks
Getting Started | | tigersohelll0 -
Moz's official stance on Subdomain vs Subfolder - does it need updating?
Hi, I am drawing your attention to Moz's Domain basics here: http://moz.com/learn/seo/domain It reads: "Since search engines keep different metrics for domains than they do subdomains, it is recommended that webmasters place link-worthy content like blogs in subfolders rather than subdomains. (i.e. www.example.com/blog/ rather than blog.example.com) The notable exceptions to this are language-specific websites. (i.e., en.example.com for the English version of the website)." I am wondering if this is still Moz's current recommendation on the subfolders vs subdomains debate, given that the above (sort of) implies that SE's may not combine ranking factors to the domain as a whole if subdomains are used - which (sort of) contradicts Matt Cutts last video on the matter ( http://www.youtube.com/watch?v=_MswMYk05tk ) which implies that this is not the case and there is so little difference that their recommendation is to use whatever is easiest. It would also seem to me that if you were looking through the eyes of Google, it would be silly to treat them differently if there were no difference at all other than subdomain vs subfolder as one of the main reasons a user would use a sud-domain is a technical on for which it would not make sense for Google to treat differently in terms of its algorithm. I notice that in terms of Moz, while most of the site uses subfolders, you do have http://devblog.moz.com/ - and I was wondering if this is due to a technical reason or conscious decision, as it would seem to me that the content within this section is indeed linkworthy (as it has external links pointing to it from external sources), therefore it would seem to not be following the initial advice that is posted in Moz's basics on domains. Therefore I am assuming it is due to a technical reason - or that Moz's adive is out of date with current Moz thinking, and is indeed in line with Matt C in that it doesn't matter. Cheers
Getting Started | | James773