Generating 404 Errors but the Pages Exist
-
Hey
I have recently come across an issue with several of a sites urls being seen as a 404 by bots such as Xenu, SEOMoz, Google Web Tools etc. The funny thing is, the pages exist and display fine.
This happens on many of the pages which use the Modx CMS, but the index is fine. The wordpress blog in /blog/ all works fine.
The only thing I can think of is that I have a conflict in the htaccess, but troubleshooting this is difficult, any tool I have found online seem useless.
Have tried to rollback to previous versions but still does not work.
Anyone had any experience of similar issues?
Many thanks
K.
-
FYI, we finally found our error. The short URL turned out to be the same name as the folder (photo-gallery) so once this was changed, wordpress was able to access the correct path. A bit of custom javascript had to be amended as well, but that was limited to our custom code. Using your web-sniffer.net link we were able to test immediately and fix it fairly quickly. Thank you for your help!
-
That's true Ryan I guess it is coding related really.
Issues like this are a real pain in the ass. And most people don't even check WMT to realise the issues exist. TBH, I don't check as often as I should.
-
I agree with you Paul.
As you pointed out one possible cause is a CMS-related issue which I would refer to as "coding" meaning something in the code which was used to present the website. Perhaps there is a better way to phrase it but nothing comes to mind at the moment.
Another possibility you mentioned is Litespeed which would be a server-side issue directly. Either way, it is a legitimate issue which should be addressed.
-
FWIW, I don't think it's a coding issue. If it were coding, it would either show a 200OK or it would show a 404. It wouldn't sometimes serve a 404.
If you're using Litespeed, I'd guarantee that is the issue and if you're using Joomla, it's another prime culprit.
-
Please keep in mind, that 404 error does not mean the page doesn't exist. It means your server, is sending a response code to indicate that it doesn't exist.
When I installed Litespeed on my server, this issue happened over and over again.
I believe Joomla for example, has some kind of security module that serves a 404 if a single IP requests a page too many times. I remember running SEOFrog on a friends Joomla site and tons of 404's were showing up.
-
Dev team are looking into it, must be quite a complex htaccess issue. Will get to the bottom of it this week and post any findings.
-
Thanks Ryan! I will get it looked at...Sue
-
@DentalID, the same reply I offered to Guy applies for you as well. This is an SEO issue which does need to be fixed. Something on your end is causing the page to show with a 403 response code. You really need a programmer to get in there and determine the root cause of the issue. You could try asking your web host if you have managed hosting, but this level of assistance would normally be outside the support of managed hosting.
-
Guy,
In looking at the page this appears to be a legitimate problem. Your server settings allow you to present a page with any header code you wish. You can 301 a page but still present the page with a 200 code if you want. Presently it appears the page is being presented fine but your server is offering a 404 header code.
I can't tell the actual source of the problem other then to say it appears to be on your end and should be fixed. I originally looked at the code with the MOZbar but then checked independently with another tool as well. http://web-sniffer.net/
All tools show a 404 header code for the page. This response code is generated by your web server.
-
We are having a similar problem with this URL: http://dentalimplantsportland.com/photo-gallery/ and also the following locations:
http://cosmeticdentistportland.net/photo-gallery/
http://dentalveneersportland.com/photo-gallery/
SEO Moz and Google webmaster tools show it as a 403 error but the pages display fine. I am not able to tell if this is really a problem for SEO or if we should reconstruct this gallery system and would really love your input.
This is Wordpress with a Spry gallery...
Thanks so much!
-
It is just a small affiliate site I am looking at - this page creates a 404.
http://www.insure-uk.com/post-office-car-insurance.html
Currently testing on some beta servers. Hopefully should fix soon as otherwise it will lose indexation.
-
I also see this now and again, but next crawl they fix themselfs. i assume robots can not always reach page for a number of reasons
-
Can you offer an example of a URL which is causing this problem?
-
I have had the same issues, I think it is often the bot's problem
Just to be certain check your links are correct and manually test them. Also ensure your sitemap is up to date and that you are not blocking the crawlers with metarobots, robots.txt, or some weird stuff in htaccess.
I have found that renaming pages or moving them will often cause 404 issues with crawlers
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
What to do about endless size pages
I'm working on a site that sells products that come in many different sizes. One product may come in 30 sizes.The products themselves are identical, except for the size. There are collections pages that are all of several kinds of product in a particular size and then there are individual product pages of one product the specific size. Collections pages for widgets size 30 is the same content as widgets size 29. A single product page for gold-widget-size-30 is the same content as the single product page gold-widget-size-29. To make matters worse, they all have the same tags and very little written content. The site is in Shopify. Last month there were almost 400 pages that produced visits on organic, mostly in the 1 to 4 per month range, but all together about 1000 visits. There are several hundred more that produced no traffic in organic, but are duplicate (except for size) and part of this giant ball of tangled string. What do you think I should do? Thanks... Mike
Intermediate & Advanced SEO | | 945010 -
How I can improve my website On page and Off page
My Website is guitarcontrol.com, I have very strong competition in market. Please advice me the list of improvements on my websites. In regarding ON page, Linkbuiding and Social media. What I can do to improve my website ranking?
Intermediate & Advanced SEO | | zoe.wilson170 -
Landing pages, are my pages competing?
If I have identified a keyword which generates income and when searched in google my homepage comes up ranked second, should I still create a landing page based on that keyword or will it compete with my homepage and cause it to rank lower?
Intermediate & Advanced SEO | | The_Great_Projects0 -
I've got duplicate pages. For example, blog/page/2 is the same as author/admin/page/2\. Is this something I should just ignore, or should I create the author/admin/page2 and then 301 redirect?
I'm going through the crawl report and it says I've got duplicate pages. For example, blog/page/2 is the same as author/admin/page/2/ Now, the author/admin/page/2 I can't even find in WordPress, but it is the same thing as blog/page/2 nonetheless. Is this something I should just ignore, or should I create the author/admin/page2 and then 301 redirect it to blog/page/2?
Intermediate & Advanced SEO | | shift-inc0 -
Should We Add the W3.org Language Tag To Every Page Or Just The Home Page?
Greetings, We have five international sites around the world, two of which are in difference languages. Currently we have the following line of html code on the home page of each of the sites: Clearly, we need to change the "en" portion for the sites that aren't in English, but, should we include that meta tag in each of the site's pages, or will the home page suffice. Thanks!
Intermediate & Advanced SEO | | CSawatzky0 -
Do search engines crawl links on 404 pages?
I'm currently in the process of redesigning my site's 404 page. I know there's all sorts of best practices from UX standpoint but what about search engines? Since these pages are roadblocks in the crawl process, I was wondering if there's a way to help the search engine continue its crawl. Does putting links to "recent posts" or something along those lines allow the bot to continue on its way or does the crawl stop at that point because the 404 HTTP status code is thrown in the header response?
Intermediate & Advanced SEO | | brad-causes0 -
Why is my XML sitemap ranking on the first page of google for 100s of key words versus the actual relevant page?
I still need this question answerd and I know it's something I must have changed. But google is ranking my sitemap for 100s of key terms versus the actual page. It's great to be on the first page but not my site map...... Geeeez.....
Intermediate & Advanced SEO | | ursalesguru0 -
Do 404 Errors hurt SEO ?
I recently did a crawl test and it listed over 10,000 pages, but around 282 of them generated 404 errors (bad links) I'm wondering how much this hurts overall SEO and if its something I should focus on fixing asap ? Thanks.
Intermediate & Advanced SEO | | RagingBull0