Questions created by PaulS71
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Paid review service stars in search ads - why is that allowed?
I'm looking at paid review services like Trustpilot, FeeFo and others. I'm told I can filter out bad reviews, which I can't do with my Google Certified Stores reviews. I'm struggling to understand why Google include these in the reviews it uses for the star ratings in search ads. I know it's a different thing, but surely these reviews are in breach of the rules that Google apply to their own "My Business" reviews? They talk about "Conflict of interest: Reviews are most valuable when they are honest and unbiased" here: https://support.google.com/business/answer/2622994?hl=en Does anyone have a take on whether Google will drop these as the momentum builds in collection of their own reviews? Thanks, Paul
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