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  • RE: Is there anyway to cancel moz local?

    @SouthBayWebs Hi there! Thanks so much for the question and sorry for any trouble here. You can cancel your Moz Local subscription from within the Profile tab of your Moz Local account.

    1. Log into your Moz account and access your Moz Local Dashboard via the drop-down on the top right
    2. Head to the Profile tab of the location you want to cancel
    3. Select the Deactivate Location drop-down on the right-hand side
    4. Click on the blue Deactivate Location button
    5. If you are cancelling your only Moz Local location, fill in the survey when prompted and click on the blue Cancel My Subscription button
    6. From the next page, click on the red Cancel on renewal button

    We have instructions, including screenshots, outlined here in our Help Hub as well.

    If you're still having trouble with cancelling, please feel free to send an email to help@moz.com and our Help Team will be able to assist.

    Thank you!

    posted in Getting Started
  • RE: Moz Crawl seems to be stuck?

    Hi @StevenWalley! Thanks so much for your question and so sorry to hear you're having trouble with your crawl. We'd be more than happy to look into this for you! Can you please send an email on over to help@moz.com with the name of the Campaign you're having trouble with? That way our Help Team can investigate.

    Thanks, again!
    Meghan

    posted in Moz Tools
  • RE: Why Moz shutdown on seprate website ?

    @yuvrajsindhal Moz does not have the ability to shut down websites. That is likely through your hosting provider.

    If there is an area of the Moz tool that you're having trouble with, I can definitely help you there!

    posted in Moz Tools

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