How do I delete my account or cancel my trial?
-
Hi,
I want to delete my account and I cannot see an option for this within Billing.
Can someone help.
Thanks,
Lisa
-
The first two responses are typical of what I've seen on this cult--er, community.
Thanks to Keri for answering the question so I can cancel and get back to ahrefs.
-
Thanks Keri,
Fear not, I am not leaving SEOMoz, I have two accounts set up which I do not really need.
-
Hi Lisa,
You can cancel here https://moz.com/subscriptions
scroll down to below the plans and there's an option to cancel your Pro account. If it's not there for some reason, drop a note to help@moz.com and they'll help you out.
You can also read more about how to cancel your account on our Help Hub :]
Thanks, and sorry to hear you'd like to leave Pro. Feel free to PM me if I can be of help or if you'd like to offer suggestions on our service.
Keri Morgret
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount
I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
Moz Pro | | NatwarG
Kindly refund my amount.0 -
Keyword Ranking Report: does the organic traffic data take into account visitors logged into Google?
Hi there In Google Analytics, if a visitor to your website is logged into Google at the time of searching, the referral keyword is registered as 'unknown'. So, I am curious as to how the traffic data for any given keyword in my campaign is calculated? Thanks Laurie
Moz Pro | | turnbullholdingsltd1 -
Data Missing In Pro Account
Hi All, I've been using Pro for a couple of years with nothing more than the occasional glitch, however, almost every day there is some kind of data missing from a campaign or two within my account recently. It's got to the point that I send a support ticket most days, no matter how insignificant the problem. Often I just need to disconnect and reconnect Analytics, but it's becoming very frustrating. Is it just me who's having these issues or do other people have the same problem recently? Thanks, Steve
Moz Pro | | Stevie-G0 -
My trial ends on 2nd June. Can I cancel it on 1st or we need to initiate it before that , to not get charged ?
I need to cancel my trial. It ends on 2nd june as per seomoz. When can i cancel it exactly to avoid charges.
Moz Pro | | VarunBansal0 -
How do I delete the competitor that I have to put other new?
My competitor have changed, so I want to alternate a new one instead. But I dont see where is the button or something to delete the old one!
Moz Pro | | seomasterbrasil0 -
Can I have multiple domains under the same account>
I own more than one website. Can I have more than one website under this account? thanks Al
Moz Pro | | ayabi0