Rank Tracker Logging Me #Out
-
Hi I was wondering if someone could help me with something?
Whenever I try and use the rank tracker SEOmoz logs me out and won't let me log back in until I go to a different page.
Is this because I am on a free trial (which I don't understand as I am able to use the other tools)
-
Thanks for writing in and sorry that you're getting this problem with Rank Tracker. It sounds like a cookies issue - you should definitely make sure that third-party cookies are activated in your browser (I know it seems basic, but it really does help). This is how you do this:
Firefox: http://support.mozilla.com/en-US/kb/enabling+and+disabling+cookies
Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647
I hope this helps! After you enable all cookies, including third-party, and save the settings, restart your browser and log back in to the SEOmoz.org site. After that, go to opensiteexplorer.org and make sure you are logged in (it indicates if you are logged in on top of the page). You should be good to go!
If you're still having problems, you may want to clear your cache and cookies as well.
Here's how: Firefox: http://support.mozilla.com/en-US/kb/Clear Recent History#w_how-do-i-clear-my-history (clear at least your cache and cookies)
Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95582
After it's all cleared out, try restarting the browser again and then logging in. You should be set.
I hope this helps! Let me know if it doesn't work.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Why am I ranking high for a keyword that is nowhere on my page?
There is a specific keyword phrase that I am ranking in the top 10 search results for. When I run page optimizer in Moz, my page is given a score of 73 and I'm predictably told I need to include this keyword somewhere on the page. This specific keyword phrase is not included anywhere on the page - not in image files, image alts, anchor text from inbound links (that I can find), text content, meta-titles or descriptions - it's nowhere. Meanwhile, a keyword phrase which Moz' page optimizer tells us we are scored 96 for we aren't even in the first three pages of search results for. What's going on here? On the surface, this seems to be telling me the Moz page optimizer is kinda...broken? Why am I ranking in the top 10 for a keyword phrase nowhere on my page? Thanks in advance for any help.
Moz Pro | | Closetstogo0 -
Rankings confusion in pro campaign
Hello Moz-world! I recently set up a new campaign, and the crawl is still in the process of wrapping up (been 4 days). When I look at my rankings it tells me "not in the top 50" then when I scroll over, it shows me that my client is ranking in position 3, in the instance of one keyword. Anyone know why there is a discrepancy between what the report shows, and what it shows when you mouse over the rankings? Thanks! Tyler
Moz Pro | | kbaltzell0 -
Why do the Ranking Report emails differ from the acutal Ranking Report?
I have been noticing that the Rankings listed in the emails are far different from the ones in my report once I log in. Any idea what this is about? Often the rankings in the email are much better then in the report. And I am talking about on the same day as the email was sent out, not a week later.
Moz Pro | | 2CDevGroup0 -
How can i export a historical ranking report which contains keywords with special characters.
How can i export a historical ranking report which contains keywords with special characters? Previously it only turned the keywords into jumbled format (forgot the tech term) in excel i.e. онлайн чат which are in this case russian characters. The way i got around this was to import it into google docs but that also is now converting it into this format. Due to this i 1 do not know what the keywords are and 2 all my formulas do not work.
Moz Pro | | ColumK0 -
Tool Request - What keywords does a site rank for?
Hi folks, Something I've never had to do before so I'm not sure which tool to use, but is there a way to determine the keywords that a website currently ranks for? Hope someone can assist 🙂
Moz Pro | | ChristopherM1 -
What's been the best SERP rank tracker for you?
I do a lot of my SERP ranking tracking via Aaron Wall's Rank Checker, but I'm realizing it's taking up too much time. I was looking at Raven's tools and a few others. What's been your favorite thus far? If you do reply, can you talk about: price capabilities time savings b/c of it graphical UI other thoughts I like SEOMoz's UI, but I can only manage 5 domains and I don't have a huge budget yet. Also, if there's a rank checker out there that incorporates google places results, that would be great too! Maybe too good, eh?
Moz Pro | | SeattleOrganicSEO0 -
About the rankings report in the Pro Dashboard, does it track the ranking of every page on a root domain, or just the home page or whichever page you set up the campaign with?
I noticed that one of the pages on my root domain has a #5 rank for a keyword, yet the ranking report says that there are no results in the top 50. So I am assuming it is only tracking the home page. That is one thing I liked about the Rank Tracker, that it would find any page that was ranking on a root domain. Thanks, Lara
Moz Pro | | larahill0