Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
4XX Errors - Adding %5c%5c to Links
-
Hi all

Hope someone can help me with this.
The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this:
site.com/about/hours-of-operation/\\\\\\\\%
I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it.
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Any insight?
Thank you!!
Jennifer
~PotPieGirl
-
Both Shane and I looked and neither of saw any / vs \ issues.
Then, I just took a peek at my source code and look what I saw:
http://screencast.com/t/y02R4RS2L
Think that is it?
Thanks for replying!
Jennifer
-
Sent you a PM, Shane - thanks so much for the offer!
By "occasionally break", I mean that every now and again, any link on the site will freak out and add the %5c jibberish to the end.
Jennifer
-
It would really have to be....
The only reason for a %5C is the use of backslash - as that is actually what it means in code.
**business site occasionally break **
How do you mean "break" ?
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Is the only issue from this in SEOMOZ reports?
If you would like to PM me the site I can attempt to profile it
-
Thanks for replying so quickly, Shane!
I don't believe it's a / vs \ issue. It's a wordpress site. Key pages are in the top nav bar (all urls correct) and all the side bar links are 'widgets' and created by Wordpress.
For some reason I am suspecting a theme issue, but if I can't recreate the error, I'll have no way of knowing if changing the theme solves the problem.
Site has been online since 2010 with no issues...this is a new issue (past couple months according to crawl diagnostics).
Thanks!!!
-
somewhere in your url coding you added backslash instead of slash which is not valid.
-
It appears from research it is actually \ (backslash) not / (slash)
So possibly somewhere in your site you have used \ instead of / but of course this is just a possibility, as it appears that %5C is the delimiter or interpretation of \ in original Unix.
Hope this helps
PS a quick check at http://www.w3schools.com/tags/ref_urlencode.asp verified %5c is URL encode, for backslash - as it is treated as a special character, so somewhere in your CMS or code, you have used backslash instead of slash.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
GMB Bulk Upload Error
Hello! I am continuing to have issues with the bulk upload option.Currently, there are 12 non-verified locations in a location group in my GMB account. I have approximately 6-8 more that need to be added to this group via bulk upload. When uploading the spreadsheet, I receive an error reading "You've exceeded the limit for the about of locations you can upload to Google My Business in a single day. Try again later." It seems to happen specifically to the locations that aren't in my GMB account already. The others, the ones already in the account, are fine and simply read "No updates" when the bulk upload sheet is read. Everything else is marked as an error. Why is it marking some listings as nonviable when they come in via the bulk verification spreadsheet, which has been downloaded directly from the links Google has provided, and filled in with the help of the sample and amenities list?How do we finish uploading all of the remaining locations?I have another group, separate group (same company, groups split into US and International) under my name that may also need a bulk upload - what can I do to avoid this error in the future? Can they still be bulk uploaded to my account after I upload the first location group's listings?If you could provide any guidance, I'd be very grateful.Thanks in advance!
Technical SEO | | kmarsh0 -
Updating inbound links vs. 301 redirecting the page they link to
Hi everyone, I'm preparing myself for a website redesign and finding conflicting information about inbound links and 301 redirects. If I have a URL (we'll say website.com/website) that is linked to by outside sources, should I get those outside sources to update their links when I change the URL to website.com/webpage? Or is it just as effective from a link juice perspective to simply 301 redirect the old page to the new page? Are there any other implications to this choice that I may want to consider? Thanks!
Technical SEO | | Liggins0 -
403 forbidden error how to solve them
hi, i have been using a great tool today called screaming frog which was shown to me by Thomas Zickell when i used the tool i found some worrying things for my site www.in2town.co.uk. what i have found is, i have a large number of 403 forbidden status on my home page and i do not know why here is an example http://www.in2town.co.uk/emmerdale/emmerdale-debbie-hits-rock-bottom it loads fine but on the tool it shows it as an error and shows it as having no meta tags or anything but there is meta tags in there can anyone please let me know how to solve this and why it has happened many thanks
Technical SEO | | ClaireH-1848860 -
429 Errors?
I have over 500,000 429 errors in webmaster tools. Do I need to be concerned about these errors?
Technical SEO | | TheKrazyCouponLady0 -
404 error - but I can't find any broken links on the referrer pages
Hi, My crawl has diagnosed a client's site with eight 404 errors. In my CSV download of the crawl, I have checked the source code of the 'referrer' pages, but can't find where the link to the 404 error page is. Could there be another reason for getting 404 errors? Thanks for your help. Katharine.
Technical SEO | | PooleyK0 -
International Site Links In Footer
We have several international sites and we have them linked in the footer of our main .com site . Should we add "nofollow" to these links? Our concern is that Google could see these sites as a network?
Technical SEO | | EwanFisher0 -
403 forbidden error website
Hi Mozzers, I got a question about new website from a new costumer http://www.eindexamensite.nl/. There is a 403 forbidden error on it, and I can't find what the problem is. I have checked on: http://gsitecrawler.com/tools/Server-Status.aspx
Technical SEO | | MaartenvandenBos
result:
URL=http://www.eindexamensite.nl/ **Result code: 403 (Forbidden / Forbidden)** When I delete the .htaccess from the server there is a 200 OK :-). So it is in the .htaccess. .htaccess code: ErrorDocument 404 /error.html RewriteEngine On
RewriteRule ^home$ / [L]
RewriteRule ^typo3$ - [L]
RewriteRule ^typo3/.$ - [L]
RewriteRule ^uploads/.$ - [L]
RewriteRule ^fileadmin/.$ - [L]
RewriteRule ^typo3conf/.$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule .* index.php Start rewrites for Static file caching RewriteRule ^(typo3|typo3temp|typo3conf|t3lib|tslib|fileadmin|uploads|screens|showpic.php)/ - [L]
RewriteRule ^home$ / [L] Don't pull *.xml, *.css etc. from the cache RewriteCond %{REQUEST_FILENAME} !^..xml$
RewriteCond %{REQUEST_FILENAME} !^..css$
RewriteCond %{REQUEST_FILENAME} !^.*.php$ Check for Ctrl Shift reload RewriteCond %{HTTP:Pragma} !no-cache
RewriteCond %{HTTP:Cache-Control} !no-cache NO backend user is logged in. RewriteCond %{HTTP_COOKIE} !be_typo_user [NC] NO frontend user is logged in. RewriteCond %{HTTP_COOKIE} !nc_staticfilecache [NC] We only redirect GET requests RewriteCond %{REQUEST_METHOD} GET We only redirect URI's without query strings RewriteCond %{QUERY_STRING} ^$ We only redirect if a cache file actually exists RewriteCond %{DOCUMENT_ROOT}/typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html -f
RewriteRule .* typo3temp/tx_ncstaticfilecache/%{HTTP_HOST}/%{REQUEST_URI}/index.html [L] End static file caching DirectoryIndex index.html CMS is typo3. any ideas? Thanks!
Maarten0 -
Does the Referral Traffic from a Link Influence the SEO Value of that Link?
If a link exists, and nobody clicks on it, could it still be valuable for SEO? Say I have 1000 links on 500 sites with Domain Authority ranging from 35 to 80. Let's pretend that 900 of those links generate referral traffic. Let's assume that the remaining 100 links are spread between 10 domains of the 500, but nobody ever clicks on them. Are they still valuable? Should an SEO seek to earn more links like those, even though they don't earn referral traffic? Does Google take referral data into account in evaluating links? 5343313-zelda-rogers-albums-zelda-pictures-duh-what-else-would-they-be-picture3672t-link-looks-so-lonely.jpg Sad%20little%20link.jpg
Technical SEO | | glennfriesen1