Huge website Search Quality Team problem

[thenaturat]

One of my clients, have a huge problem. His page which generate traffic over 3 milion unique users per month (GA) has been penalized in January / filtered by Google, reason is simple: incoming links from low quality pages... We try everything from reconsideration request to meeting Google Europe employees (But not directly with search quality team), reconsideration requests (over 10) in 6 month are bounced off we got automatic reply like "This website have still problem, read Google Webmasters FAQ etc." We contacted manually with webmasters which have websites with incoming link to us, some pepole delete with no problem, rest don't take any action to remove our links from webistes...A few days ago we use disavow tool links where we add all links which can be ignored by Google, so.. we make new recosideration data with specific information and yesterday we got the same reply like as beginning of the year.. Like this: "There are still some inorganic links to your site" What we can do? We lost a money, our client lost money, lost position, lost users... Anyone have any idea to contact with Google excluding reconsideration request form and forum?

[thenaturat]

Yes, we do this. And still Google don't process our reconsideration request postie as i wrote before.

[Debdulal]

_Did you mention that you have added all the unnatural links in the disavow link tool? I would rather suggest you to post that problem in Google Webmaster Forum and next time, when you are applying for reconsideration request, you need to create a list of bad URLs and in the subsequent column you need to mention that you have discarded them in Disavow Link option. _

[wissamdandan]

did you test it by 404ing the page and move content and internal linking to a new URL? or not feasible?

[thenaturat]

In my opinion it's very hard to get. Many people want to speak with John Mueller, so of course we can try.. Generally we prefer to write or meet someone in real..

[thenaturat]

Yes, we have submitted links a month ago with disavow links tools. We tell this information to Google Europe (where we speak about domain). It's funny situation, after adding all unatural links to disavow tool we get a reconsideration request bounce....

[SEO5Team]

Have you tried the new disavow links tool introduced by Google. Try submitting all the links you think are impacting your site in that tool . http://googlewebmastercentral.blogspot.ca/2012/10/a-new-tool-to-disavow-links.html

If you want to get more attention, you could try posting or commenting on related posts on Matt Cutt's blog.

[wissamdandan]

your best bet is to go and sit on a google hangout done by John Mueller where you can take your case and explain it to him .

here is the info

https://plus.google.com/+JohnMueller/posts

he will be posting about it on monday and fridays. its a public hangout fyi