SEOmoz Keyword Difficulty Tool been down for a few days?
-
Hi All,
I notice the SEO moz keyword difficulty tool has been down for a few days!!!
I know from support that they say it is going to be a "while" till it fixed, but some type of estimation on how long it will be will be good.
Also in regards to the types of accounts, why do the top accounts have the same limitations as the 79/month tool in regards to the keyword tool reports (50 max and 5 per scan)? I mean this is probably a wider question for the SEOmoz team need to answer.
Kind Regards.
-
Hi There,
Thanks for writing in and sorry that you are running into some issues with the Keyword Difficulty tool. Unfortunately, Google has changed the way that they present rankings information, so we have had to make some changes to our collection in order to keep up with these changes, I'm afraid that this has caused some issues with providing the real time data for the Keyword Difficulty tool and the tool is currently unresponsive. We are hopeful to have the tool working again within the week, but at this time, unfortunately, we do not have an exact ETA for when that tool will be up and running again. I thank you for your patience while we work to resolve this issue.
We will be posting updates on this issue in our Known Issues forum when they become available. You can access that forum here: https://seomoz.zendesk.com/entries/22457872-keyword-difficulty-and-rank-tracker-issues
I apologize for any inconvenience this may cause.
-Chiaryn
-
Just thought you might find this link helpful https://seomoz.zendesk.com/entries/22457872-keyword-difficulty-and-rank-tracker-issues
They are aiming for a fix for Friday (but they hope to get it resolved sooner).
It is frustrating, but these things happen!! They're working on it, and I'm sure it will be fixed soon.
-
I'm sure the guys at SEOmoz are on this issue and will be resolved very soon.
-
I'm also finding it very frustrating that we're paying for a service that isn't working. Unfortunately SEOmoz appear to be having problems with their tools more and more frequently.
I appreciate that there are a lot of variables & maintenance behind these, but communication over the problems is poor to say the least.
-
Hi James, thanks I thought it may only be a few days, that was cool, but yeah its been a week+ now we are paying $500~ a month to SEOmoz, and really most of the tools are "having problems" ... Have been with SEOmoz tools for 3+ years moved from the 70/month plan up to the $500 one, now it seems more and more issues with the tools.
Would be good to have a post about what exactly happened, as many tools seem to be having issues with SEOmoz at the moment.
-
I too am finding this quite frustrating. I realize that google changes their systems but I am paying for a service that isn't currently being delivered. I wasn't sure if it was region specific or something so I came here to check.
Thanks @Columbus Search Australia for posting your correspondence.
-
Their is a section for "SEO moz tool" questions here within the public Q&A.
I was interested to see the wider community's view on why this tool has been down for 7 days and too see if others were also facing issues.
Here is one reply a few days ago:
_I am so sorry that you are running into some issues with our web tools. Rankings, Rank Tracker and our Keyword Difficulty tool all ran into these unexpected outage issues. Unfortunately, Google has changed the way that they present rankings information, so we have had to make some changes to our collection in order to keep up with these changes, I'm afraid that this has caused some issues with providing the real time data for our Rankings and the Keyword Difficulty tool is also currently unresponsive. Our engineers are working tirelessly through this holiday weekend to fix this for you. At this time, unfortunately, we do not have an ETA for when that tool will be up and running again. I thank you for your patience while we work to resolve this issue and I will update you when I have any further information for you. I am hoping for an ETA soon. _
Surprised_ SEOmoz has not posted an official statement about this yet, just a tweet. _
Only thing is we are paying money for tools which are currently having various issues is why an ETA would be good.
It is kind of like paying for a news paper and getting a newspaper with no content in it delivered.
-
This really is a questions for the SEOmoz team - I actually filed a private question (using our company pro account) re an estimate for when the Keyword Difficulty Tool will be back in action, I'm yet to hear a reply though. Will let you know when I do.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Rank Checker Tool
I have more than 25 keywords ranked in the top 30 for various sites and some of these keywords were inputted a couple weeks ago. However, only one of them has shown a position change. Is there something wrong with the software? It says the next rankings update is April 7th. When was the last rank update?
Moz Pro | | priceseo0 -
Duplicate page titles in SEOMoz
My on page reports are showing a good number of duplicate title tags, but they are all because of a url tracking parameter that tells us which link the visitor clicked on. For example, http://www.example.com/example-product.htm?ref=navside and http://www.example.com/example-product.htm are the same page, but are treated as to different urls in SEOMoz. This is creating "fake" number of duplicate page titles in my reports. This has not been a problem with Google, but SEOMoz is treating it like this and it's confusing my data. Is there a way to specify this as a url parameter in the Moz software? Or does anybody have another suggestion? Should I specify this in GWT and BWT?
Moz Pro | | InetAll0 -
Keyword rankings are not updating from past two weeks? Is there any issue in SEOmoz tool ?
I have added 215 keywords to my account. From past two weeks i am waiting to see the rankings, however it's not updating.
Moz Pro | | Sasank0 -
Cities in Keywords Ranking Reports
So I've been in the habit of creating a master list of keywords concatenated with the city name so I can track my local rankings versus competitors. 1. Is this the correct thing to do to help hone in on who competitive my sites are ranking in the local market? 2. If so, by doing this the On Page reports seem to be totally screwed, because the searches I'm tracking (with city) vs the keywords I want to analyse for on-page ranking (without city), are different. What is the solution?
Moz Pro | | justlawonline0 -
Does SEOmoz give a way to know what link on what page produces the 404 errors that SEOmoz is telling me I have??
SEOmoz gives me a report of 404 errors on my site. Do they give a way to know from what link on what page produces the error?
Moz Pro | | MeridianGroup0 -
CSV reports in SEOmoz
Hello, I would like to export the reports from SEOmoz to an Excel sheet. However when I downoad the report and open it, all the information is random and is hard to work on it. Since Im not an excel expert, I have to ask if there is an Excel sheet ready to receive the SEOmoz reports. Tks for the help, Regards, PP
Moz Pro | | PedroM0 -
Can SEOMOZ do Local SEO ?
Most of our clients are local but we can not get local or regional (for example VA State or Washington DC) SERP results within SEOMOZ. it would be nice to create custom search profiles based on region (State or County) and track SERP within SEOMOZ. Ranking reports and even keyword difficulty analysis etc. within SEOMOZ are misleading for local web sites. SEOMOZ default site setup assumes every business doing SEO serves all over the US. I think it will be very beneficial if we have a choice to select State or County of local web sites during initial campaing set up at SEOMOZ. what do you think? do you know any work around of this problem? Thanks,
Moz Pro | | CertifiedSEO
Lewis2 -
Anyone having problems with the SEOmoz KWD Tool??
Just a quicky: Tried to run keyword difficulty tool reports last couple of days but keep getting error messages regardless of how many words/phrases I request. Is this a general outage or just me? Cheers
Moz Pro | | lovealbatross
James0