Standard Responses Causing Duplication Issues
-
Hi Guys
We have a Q&A section on our site which we reply to customers using standard responses which have already been approved.
This is causing a lot of duplication errors, however due to the nature of our business we need to use these responses. Is there anything that we can do to stop this?
Matthew
-
_Rather than copy and pasting the same thing over and over again, you can create a FAQ section in your website and each answer should have a dedicated landing page. Once done, whenever you see someone has posted a question that matches with FAQ section, you can place the URL and ask the asker to gather more information from there. _
-
If it is not word for word, it shouldn't be that big of a problem. If it becomes too much, you can always compile them into one single thread/question.
-
Sometimes the page titles and descriptions are the same as these are user generated and sometimes the same questions get asked over and over again, there is a search function but people like to create a question before searching to see if its already been asked.
-
If the standard responses are the same, I don't think you need to worry about it.
That is assuming the title of the question and question description is usually different.
Just because a body of a text has some duplicate text, doesn't really affect it too much because the title of the question, description of question.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Duplicate Content
I am trying to get a handle on how to fix and control a large amount of duplicate content I keep getting on my Moz Reports. The main area where this comes up is for duplicate page content and duplicate title tags ... thousands of them. I partially understand the source of the problem. My site mixes free content with content that requires a login. I think if I were to change my crawl settings to eliminate the login and index the paid content it would lower the quantity of duplicate pages and help me identify the true duplicate pages because a large number of duplicates occur at the site login. Unfortunately, it's not simple in my case because last year I encountered a problem when migrating my archives into a new CMS. The app in the CMS that migrated the data caused a large amount of data truncation Which means that I am piecing together my archives of approximately 5,000 articles. It also means that much of the piecing together process requires me to keep the former app that manages the articles to find where certain articles were truncated and to copy the text that followed the truncation and complete the articles. So far, I have restored about half of the archives which is time-consuming tedious work. My question is if anyone knows a more efficient way of identifying and editing duplicate pages and title tags?
Technical SEO | | Prop650 -
Subdomains Issue
Hi , We have created sub domains of our site to target various Geo´s. For example, geo, uk.site.com, de.site,com and all these sub domains have the same content as main domain. Will it affect our SEO Rankings? How can we solve this if it affects our rankings?
Technical SEO | | mikerbrt240 -
Duplicate content issue. Delete index.html and replace with www.?
I have a duplicate content issue. On my site the home button goes to the index.html and not the www. If I change it to the www will it impact my SERPS? I don't think anyone links to the index.html.
Technical SEO | | bronxpad1 -
How to handle this specific duplicate title issue
Part of my website is a directory of companies. Some of the companies have mane locations in the same city. For these listings titles and url's are like this: 1. Company ABC - Miami, FL http://www.website.com/florida/miami/company-abc-10001 2. Company ABC - Miami, FL http://www.website.com/florida/miami/company-abc-10002 What is the best way to fix this problem? Thank you
Technical SEO | | Boxes0 -
Duplicate content issues with australian and us version of website
Good afternoon. I've tried searching for an answer to the following question but I believe my circumstance is a little different than what has been asked in the past. I currently run a Australian website targeted at a specific demographic (50-75) and we produce a LARGE number of articles on a wide variety of lifestyle segments. All of our focus up until now has been in Australia and our SEO and language is dedicated towards this. The next logical step in my mind is to launch a mirror website targeted at the US market. This website would be a simple mirror of a large number of articles (1000+) on subjects such as Food, Health, Travel, Money and Technology. Our current CMS has no problems in duplicating the specific items over and sharing everything, the problem is in the fact that we currently use a .com.au domain and the .com domain in unavailable and not for sale, which would mean we have to create a new name for the US targeted domain. The question is, how will mirroring this information, targeted towards US, affect us on Google and would we better off getting a large number of these articles 're-written' by a company on freelancer.com etc? Thanks,
Technical SEO | | Geelong
Drew0 -
Duplicate Content
Hello All, my first web crawl has come back with a duplicate content warning for www.simodal.com and www.simodal.com/index.htm slightly mystified! thanks paul
Technical SEO | | simodal0 -
Duplicate Content
We have a main sales page and then we have a country specific sales page for about 250 countries. The country specific pages are identical to the main sales page, with the small addition of a country flag and the country name in the h1. I have added a rel canonical tag to all country pages to send the link juice and authority to the main page, because they would be all competing for rankings. I was wondering if having the 250+ indexed pages of duplicate content will effect the ranking of the main page even though they have rel canonical tag. We get some traffic to country pages, but not as much as the main page, but im worried that if we remove those pages and redirect all to main page that we will loose 250 plus indexed pages where we can get traffic through for odd country specific terms. eg searching for uk mobile phone brings up the country specific page instead of main sales page even though the uk sales pages is not optimized for uk terms other than having a flag and the country name in the h1. Any advice?
Technical SEO | | -Al-0 -
Duplicate content
I have to sentences that I want to optimize to different pages for. sentence number one is travel to ibiza by boat sentence number to is travel to ibiza by ferry My question is, can I have the same content on both pages exept for the keywords or will Google treat that as duplicate content and punish me? And If yes, where goes the limit/border for duplicate content?
Technical SEO | | stlastla0