Huge increase in US direct visits to a UK site, why?
-
Hi all,
My UK website usually gets around 10,000 direct (Direct in Analytics) visits per month however for August this has shot up to 24,000! However the majority of these direct visits seem to be coming from the US and as a result the bounce rate is through the roof, 84%!
Why would my UK based site suddenly be receiving huge amounts of US visits? Any ideas?
-
Try applying this Advanced Segment, which will segment out your metrics showing only the traffic which originated from America:
https://www.google.com/analytics/web/template?uid=XGA6--mISZqq4AT60sJBRQ
Once the advanced segment is applied, you can look around on various reports and try to see if you can find anything which seems out of whack.
-
Here are a couple of causes of that, which I've seen in my own analytics.
-
A website monitoring service was added, that was somehow triggering javascript. I found this by looking in the hosts section of GA, where you usually see what ISP people are using.
-
GA is for some reason counting one visitor going to a bunch of pages as lots of visitors going to one page. The visitors were all from the same city, all had the same resolution of their monitor, version of flash, etc. I verified this because we happened to be running a second stats program on the site, and I saw they were all from the same IP and just browsing the site.
-
-
Thanks for your responses guys.
What troubles me is that the pages per visit is just 1, the avg time on site from these visits just 3 seconds and then a huge bounce rate, making me believe that it could be an attack.
However there is no common landing page - i thought this maybe the homepage if i was under attack.
In a normal month we will receive 10,000 direct visits across 3,000 pages - this month it's 24,000 visits across 9,500 pages!
Even if these were genuine US citizens surely the odd hundred or so would click on additional pages before realising it was the wrong site?
I don't understand it.
-
Same here, the US often generates the largest traffic on english sites because there are many more users in the US... But the fact that those are all direct users is strange and might be a bug. Sometimes traffic is shown as direct, even though it's referred from other pages or even search engines.
-
Hi Mark,
A similar thing happened to a client of mine. When we looked into it a company of a similar name was doing an advertisement drive in America.
When people were typing in the name of the company into Google and only remembering part of it if our clients name came up as well as the other company and people were mistakenly clicking on our clients website.
It is worth checking to see if there are any similar named companies that operate out of America and check their website to see if they are running any promotions.
As Chris says it is also worth checking back over any changes you have recently made to your link profile as well.
Hope that helps.
-
Hi Mark,
Without looking in depth my first thought would be your link profile, take a look at your links and see if you have had a new link that is US based pointed towards you. Once/if you find it you can work on removing it if you are worried about the bounce rate.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Web Site Migration - Time to Google indexing
Soon we will do a website migration .com.br to .com/pt-br. Wi will do this migration when we have with lower traffic. Trying to follow Google Guidelines, applying the 301 redirect, sitemap etc... I would like to know, how long time the Google generally will use to transfering the relevance of .com.br to .com/pt-br/ using redirect 301?
International SEO | | mobic0 -
Which will rank higher: Non-mobile friendly site in native language vs. mobile friendly global site in English?
Hi, we are currently implementing a mobile site, e.g. m.company.com. The global mobile site will only be available in English. We have local subsites of the desktop site, e.g. company.com/fr. The local subsites are not mobile friendly. If a user does a search for a brand term in France, **which site will rank higher in SERPs? **If it will be the global site, is there anything we can do (other than making them mobile friendly) to make the local sites rank higher? Would it be the mobile-friendly site, even though it is only in English, because the local site would be penalized for not being mobile friendly? Or would it be the local site, because Google will give priority to the fact that it's in French, which matches the language of the person searching?
International SEO | | jennifer.new0 -
/en-us/ Outranking Root Domain and other hreflang errors
I'm working with a new site that has a few regional sites in subdirectories /en-us/, /en-au/, etc and just noticed that some of our interior pages (ourdomain.com/en-us/interior-page1/ ) are outranking the equivalent ourdomain.com/interior-page1. This only occurs in some SERPS while others correctly display the non-regional result. I was told we have hreflang tags implemented correctly in the meta information of each of our pages but have yet to research deeply. Should we even have a /en-us/ version when our root domain is the default version, in english, and targeted to US primarily? Any help would be appreciated as I am a little lost. Cheers, Andrew
International SEO | | AndyMitty0 -
Site Ranking in all countries except USA
Hello, I have a site www.apdermatology.com in is ranking #1 for
International SEO | | element8design
"Dermatologist Chelsea Mi" "Dermatologist Chelsea Michigan" In Google in Canada, UK, Australia, Etc.. But in the USA it is on the 4th+ Page, it has been this way for weeks if not months. And does not seem to come up. I originally thought maybe that google was penalizing the site although, it comes up in all other counties. Does anyone have any recommendations how to resolve this, or what the problem may be? Thanks.0 -
Is this hurting our SEO: company1.uk.com, company1.ru.com, company1.de.com, etc...?
Hello I work for a company which is using this kind of subdomains, that look like domains such as company1.uk.com, company1.ru.com, company1.de.com, but they are obviously not. We also own company1.com where the main site in English lies. We are one of the leader portals in one financial sector, and I am wondering if our SEO can be hurted by these fake "domains". I understand that we get some effect from the other domains hosted under this domain, and they are probably not as high quality as ours and they are probably unrelated. **- Would you recommend us to stop using these and use subdomains? So change: "company1.de.com" and use "de.company1.com" instead? Should we expect an increase in traffic after this change?** Any help will be appreciated.
International SEO | | forex-websites0 -
Ranking issues for UK vs US spelling - advice please
Hi guys, I'm reaching out here for what may seem to be a very simple and obvious issue, but not something I can find a good answer for. We have a .com site hosted in Germany that serves our worldwide audience. The site is in English, but our business language is British (UK) English. This means that we rank very well for (e.g.) optimisation software but optimization software is nowhere to be found. The cause of this to me seems obvious; a robot reading those two phrases sees two distinct words. Nonetheless, having seen discussions of a similar nature around the use of plurals in keywords, it would seem to me that Google should have this sort of thing covered. Am I right or wrong here? If I'm wrong, then what are my options? I really don't want to have to make a copy of the entire site; apart from the additional effort involved in content upkeep I see this path fraught with duplicate content issues. Any help is very much appreciated, thanks.
International SEO | | StevenHowe0 -
Moving British site to the US... who will have .com? US or UK?
We are the UK's first baby social commerce site launched in Nov 2011. We're doing quite well and are looking at expanding to the US. However I'm not sure what advice you'd give me in terms of internationalising the site. I see three options on how to deal with the URL structure? Make US site as .com as it will be my main source of revenue for the long run and redirect all British traffic to .co.uk Have .com for both UK and US but have the URL as either: us.babyhuddle.com or as babyhuddle.com/us/. Same thing for the UK Another option? Would love to hear the feedback from you guys. Thanks, Walid
International SEO | | walidalsaqqaf0 -
What countries does Google crawl from? Is it only US or do they crawl from Europe and Asia, etc.?
Where does Google crawl the web from? Is it in the US only, or do they do it from a European base too? The reason for asking is for GeoIP redirection. For example, if a website is using GeoIP redirection to redirect all US traffic to a .com site and all EU traffic to a .co.uk site, will Google ever see the .co.uk site?
International SEO | | Envoke-Marketing2