What should I track to see if my GAW choices are good?
-
I was asked today what 3 Google Ad Words measurements I would track to determine of the key words and key phrases chosen for an Ad Words Campaign were working.
What would YOU measure?
Thank you!
-
The three numbers would be:
- Conversion value - whether this be the value passed from eCommerce tracking or assigned values for completed actions that have been nominated. Without tracking a value or assigning any value it becomes difficult to effectively measure performance at a keyword level. Every account must have measures of success.
- Conv. value / cost - are you receiving more than what you are paying per click. Once you assign a value for margin you should be able to adjust CPC easily based on the return you are getting back
- CTR - what % of the market are you winning, once your keywords have passed the profitability test the main goal should be to increase CTR and subsequently improve quality score which will decrease CPC's.
Following these rules should ensure most profitable keywords are focused on to increase ROI and campaign performance.
-
Context is important to answer this fully as there are plenty of variables to change the answer, but here is what I'd say:
- Conversions — are they keywords driving conversions or simply spending money?
- Cost per Conversion — one keyword may drive a lot of conversions, but at a very high price while other keywords drive smaller volume at lower cost. Perhaps the mass of smaller, cheaper keywords are more valuable than the large volume expensive keyword. If that's the case, consider pausing the expensive one. This ties conversion rate into the mix because these lower cost keyword are going to likely have a higher conversion rate.
- CTR — Is that keyword relevant to actual search queries? If not, it's probably not doing anything for you except spending money and you should probably kill it. If the CTR is high, but you're not seeing conversions, look into GA and your landing page/s to find out why.
I don't say CPC here because that is subjective and fluid. There may keyword with incredibly high CPCs, but they are valuable in conversions. If you see return, to some extent, CPCs don't matter. If you can lower CPCs without negatively impacting conversion volume or rate, then you're good to go.
-
Hi Patricia,
I would agree with the suggestions above. One point to note however is that the conversions should be tracked all the way to a sale not just the first point of conversion. For example, if you're dealing with a franchisor, the first conversion point can be a lead filled out via a landing page. The 2nd conversion point is that lead actually ending up buying a franchise. A lot of companies make the mistake of not tracking the 2nd conversion point and this leads to misallocation of funds. You might have a keyword generating lots of leads at a very effective CPL however not leading to real conversions (sales). On the other hand, you may have a keyword converting at a relatively expensive CPL however leads to real conversions (sales).
Cheers,
SEO5..
-
Number of impressions, number of clicks, cost per click, number of conversions, conversion values.
You can use to see what are your best converting keywords that make you the most money. You may have a kw with less clicks bringing in more money than a kw with more clicks.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How would you respond to this doctor who demands to see his ads?
I work work for a health care system in the Midwest. We have a doctor in our transplant division who whenever we're in a meeting pulls out his phone and types in "kidney transplant" and ridicules me when our hospital is not on the page. I've long since given up trying to explain search intent to him (all the SERP results are showing information about kidney transplants, not information on where to get a transplant) along with trying to explain all the reasons why our ads don't necessarily show up on his phone despite us having a daily budget for that keyword. Without trying to explain how SEO or advertising online works, what would you do? I've toyed with eliminating advertising from the hospital zipcode so that I can just say we don't advertise in this zipcode at all, so of course our ads wouldn't pop up. I've also toyed with creating more informational content just so perhaps we can show up on the page, even though it's largely irrelevant (but I doubt we'd ever outrank the national brands that have written extensively on this). If someone types in "kidney hospital" or "transplant center" or anything relevant, we're instantly at the top of SERPs. But none of that matters to him. He only cares about showing up for "kidney transplant."
Paid Search Marketing | | Patrick_at_Nebraska_Medicine1 -
Tracking Chat Conversions on WP?
We have a WordPress site where we use the plugin Chatra for our chats. It works great...except, that you cannot track conversions from Google Ads. There is another plugin called Apex that allows tracking, but their people answer the phone instead of ours. So does anyone know a way or a plugin where we can have chat enable on our website that our people are solely responsible for responding to that allows you to track conversions from Google Ads? Thanks, Ruben
Paid Search Marketing | | KempRugeLawGroup0 -
Adwords Duplicate Keywords with Different Match Types - Good or Bad?
If you have the following keywords in an Ad Group advertising for a product, let's for example call it "target" product [target product] "target product" +target +product I've found that the exact match keyword has the highest conversion rate in almost all circumstances. So it would make sense to have a higher max bid on the exact match then phrase or broad batch. Even with lots of negative search terms to maximize conversion on the broader matches, if the bid is the same as exact match, the cost per conversion will be much higher (too high.) However in chatting with an Adwords Support Rep (on a different matter) they stated after looking through my account at the end of the chat: " duplicate keywords will impact on quality score. your all keywords will compete with each other" However many of the ad groups in question these duplicate keywords have quality score of 9 and 10. So obviously if there is an effect it seems it may be minimal. I thought it was pretty common for people to bid higher on more exact match and lower on more broad match. What's the real story here? Was this support rep not seeing the big picture?
Paid Search Marketing | | JCCMoz1 -
Seeing lots of 0 seconds session duration from AdWords clicks
Does anyone have more information on one why this might be? Thanks in advance! GyuYc5F.png
Paid Search Marketing | | Whittie0 -
Tracking Sales That Result From GA Trackable Leads?
I have a client who tracks leads via URL destination goal completions in Google Analytics - when a visitor hits their "quote form" thank you page, a "goal" is completed and thus a lead is tracked in GA. After that, none of the sales process is passed through to GA - The client enters data from form submissions into their CRM software, without any way of knowing which leads came specifically from PPC, email marketing, social, organic, etc., making determining true ROI impossible. We're wondering what the best way is to pass through the traffic source to our client, so they can attach it to the individual lead in their completely manual CRM. Mainly they care about CPC traffic. Any ideas?
Paid Search Marketing | | VTDesignWorks0 -
Poor performing adwords account - would a new account on a different subdomain be a good way to start a fresh?
Hi We have a client who has a poor performing adwords account and has suggested starting a new account with a different gmail account, different card details and a different subdomain. More specifically we will be using unbounce to create landing pages. I was wondering the following: Will Google be able to relate the new account to the old account? If so will they then use the old accounts history with regards to quality score etc...? The keywords being targeted are in and around "email marketing" which is highly competitive - would a new account struggle at first and need to bid excessively high because of lack of history? They have a high budget - does this affect how quickly and how Google looks at an account - will they get priority? Would it be better to scrap this idea and pause the old campaign and start new campaigns in the same adwords account? Would it be better to scrap this idea and repair the existing campaigns/ad groups? Keen to get people's thought's on this one as I can't seem to find a clear cut answer from the web. Thanks Anthony
Paid Search Marketing | | Tone_Agency0 -
What's a good CTR for text ads in GMail?
I'm running text ads in Google's Display/Content network, and these ads are targeted only to display in GMail. I'm getting a rather low CTR, but this is to be expected? Then again, how low is too low? What's a good CTR for GMail ads?
Paid Search Marketing | | monetize-2660060 -
Anyone sad to see Adwords Position Preference Go?
Is Google saying, "Why keep offering a service that doesn’t work?" or "Let's make more money."?
Paid Search Marketing | | Thos0030