Google rankings strange behaviour - our site can only be found when searching repeatedly
-
Hello,
We are experiencing something very odd at the moment I hope somebody could shed some light on this. The rankings of our site dropped from page 2 to page 15 approx. 9 months ago. At first we thought we had been penalised and filed a consideration request. Google got back to us saying that there was no manual actions applied to our site. We have been working very hard to try to get the ranking up again and it seems to be improving. Now, according to several serps monitoring services, we are on page 2/3 again for the term "holiday lettings". However, the really strange thing is that when we search for this term on Google UK, our site is nowhere to be found. If you then right away hit the search button again searching for the same term, then voila! our website is on www.alphaholidaylettings.com page 2 / 3!
We tried this on many different computers at different locations (private and public computers), making sure we have logged out from Google Accounts (so that customised search results are not returned). We even tried the computers at various retail outlets including different Apple stores. The results are the same. Essentially, we are never found when someone search for us for the first time, our site only shows up if you search for the same term for the second or third time. We just could not understand why this is happening. Somebody told me it could be due to "Google dance" when indices on different servers are being updated, but this has now been going on for nearly 3 months.
Has anyone experienced similar situations or have any advice? Many thanks!
-
All though possible I would imagine Google would of sent out a warning or similar if there was some sort of penalty.
-
Could this possibly be connected to Google's Rank-Modifying Spammers Patent?
-
Hi There
This is definitely strange - does it still happen for you? I could not recreate the issue here. There's no doubt this is odd, but I'd ultimately be concerned if it was a page 1 result in which you were missing the first search around. Doesn't seem like this is affecting any actual visibility though?
How are impressions in WMT? Anything off there?
-Dan
-
Thank you for checking this for us and confirming that something is not right, I thought I was going crazy...
I will try to contact Google via webmaster tools (perhaps filing another consideration request) to prompt a reply.
If anybody have any suggestions it would be much appreciated thanks!
-
Could be how Google are delivering their results as mentioned or a bug when they tweaked their algorithm, you could try and rock the boat and email them via webmasters though don't expect them to really help out much they are pretty secretive bunch. Have you found no change on the search with active SEO ? I presume there has been some sort of SEO going on though its a really odd thing
-
Ok Now I've just got home and did the search again on a different machine, and indeed you weren't within the first 10 pages on an initial search, but appeared top of page 3 on a second search.
How bizarre, but unfortunately I cannot offer a solution either.
-
That is strange. Using firefox I first searched for you and you werern't in the top 10 pages. I then performed the same search and you were right at the top of page 3.
I can't offer a solution/ reason but i'd be really interested if someone else could!
-
Unfortunately I could not recreate your issue.
I just did the same search and in firefox you appeared first time on page 4, position 32. I did the search in Chome on another machine and you appeared first time on page 4 in the same position.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Search Console - Sitemap
Hi all, Quick question. I'm trying to update my sitemap via Google Search Console using a sitemap.xml file that I've created with ScreamingFrog. However, when trying to submit it, it seems that Google only allows sitemaps that are located at a path within your domain (i.e. www.example.com/sitemap.xml) as opposed to being able to directly upload a sitemap.xml file.Is there any way that I can easily upload my sitemap.xml file? Or is there any easy way that I can upload the file to a path on my domain so I can upload via the URL?Any insight would be much appreciated!Best,Sung
Technical SEO | | hdeg0 -
Retaining Image Search Rankings After Migration
Hi There, I have a client with a very interesting dilemma out there. If you do an image search his images appear quite high in the rankings. However the way he achieved this isn't exactly within Google's guidelines. He is basically hiding the images within CSS. The reason behind this is that the pages have changed over the years and the images didn't fit in with the new existing text but he still wanted to maintain the high image search rankings. He is now changing to a brand new site and so this page he has been able to tweak successfully before, will no longer exist. He want's to know what is the best way to maintain his image search rankings. will a 301 redirect be enough? I know the morality issues of hiding images, but I want to know if he did what would be the best way to preserve his current image rankings. Kind Regards Neil
Technical SEO | | nezona0 -
Site removed from Google Index
Hi mozers, Two months ago we published http://aquacion.com We registered it in the Google Webmaster tools and after a few day the website was in the index no problem. But now the webmaster tools tell us the URLs were manually removed. I've look everywhere in the webmaster tools in search for more clues but haven't found anything that would help me. I sent the acces to the client, who might have been stupid enough to remove his own site from the Google index, but now, even though I delete and add the sitemap again, the website won't show in Google SERPs. What's weird is that Google Webmaster Tools tells us all the page are indexed. I'm totally clueless here... Ps. : Added screenshots from Google Webmaster Tools. Update Turns out it was my mistake after all. When my client developped his website a few months ago, he published it, and I removed the website from the Google Index. When the website was finished I submited the sitemap, thinking it would void the removal request, but it don't. How to solve In webmaster tools, in the [Google Index => Remove URLs] page, you can reinclude pages there. tGib0
Technical SEO | | RichardPicard0 -
HELP: Wrong domain showing up in Google Search
So i have this domain (1)devicelock.com and i also had this other domain (2)ntutility.com, the 2nd domain was an old domain and it is not in use anymore. But when i search for devicelock on Google, the homepage devicelock.com does not exist. Only ntutility.com comes up. I asked one of the developer how the redirect is happening from the old domain to the new one and he told me its through a DNS forward. And there is no way to have an .htacess file to set up a 301 instead. Please help!
Technical SEO | | Devicelock0 -
NoIndex/NoFollow pages showing up when doing a Google search using "Site:" parameter
We recently launched a beta version of our new website in a subdomain of our existing site. The existing site is www.fonts.com with the beta living at new.fonts.com. We do not want Google to crawl the new site until it's out of beta so we have added the following on all pages: However, one of our team members noticed that google is displaying results from new.fonts.com when doing an "site:new.fonts.com" search (see attached screenshot). Is it possible that Google is indexing the content despite the noindex, nofollow tags? We have double checked the syntax and it seems correct except the trailing "/". I know Google still crawls noindexed pages, however, the fact that they're showing up in search results using the site search syntax is unsettling. Any thoughts would be appreciated! DyWRP.png
Technical SEO | | ChrisRoberts-MTI0 -
Google Custom Site Search
I am an admin on a google custom site search account. I am also the owner of a verified webmaster tools account for the same site. The Custom Search control panel will not let me add URL's or a Site map for on demand indexing, but says "you must submit a sitemap of your own verified sites". Has anyone else has this issue? Does the Owner of the custom search account have to be the owner of the webmaster account, or can the logged in admin be? Thanks
Technical SEO | | SEMPassion0 -
Can JavaScrip affect Google's index/ranking?
We have changed our website template about a month ago and since then we experienced a huge drop in rankings, especially with our home page. We kept the same url structure on entire website, pretty much the same content and the same on-page seo. We kind of knew we will have a rank drop but not that huge. We used to rank with the homepage on the top of the second page, and now we lost about 20-25 positions. What we changed is that we made a new homepage structure, more user-friendly and with much more organized information, we also have a slider presenting our main services. 80% of our content on the homepage is included inside the slideshow and 3 tabs, but all these elements are JavaScript. The content is unique and is seo optimized but when I am disabling the JavaScript, it becomes completely unavailable. Could this be the reason for the huge rank drop? I used the Webmaster Tolls' Fetch as Googlebot tool and it looks like Google reads perfectly what's inside the JavaScrip slideshow so I did not worried until now when I found this on SEOMoz: "Try to avoid ... using javascript ... since the search engines will ... not indexed them ... " One more weird thing is that although we have no duplicate content and the entire website has been cached, for a few pages (including the homepage), the picture snipet is from the old website. All main urls are the same, we removed some old ones that we don't need anymore, so we kept all the inbound links. The 301 redirects are properly set. But still, we have a huge rank drop. Also, (not sure if this important or not), the robots.txt file is disallowing some folders like: images, modules, templates... (Joomla components). We still have some html errors and warnings but way less than we had with the old website. Any advice would be much appreciated, thank you!
Technical SEO | | echo10 -
How can I improve my google places ranking?
I am currently registered with google places for 'video conferencing in Melbourne australia' however I don't show up on page 1 of the places sesrch results for this search term. How can I improve it. I do note that my office address is in a residential area and not Melbourne CBD. Thanks Dan
Technical SEO | | dantmurphy0