How to view the sources of visitors who bounced off in Google Analytics?
-
Hi there,
we have a website with a more than 60% bounce rate. I'm trying to find out where these visitors (the ones that are bouncing off) are coming from, to what percentage are they coming from the PPC campaign, from organic search results or referrals.
I suspect that the keywords from the PPC campaign are not relevant to the website content (and hence visitors are bouncing off).
Does anyone know how to check this in Google Analytics?
Thanks in advance!
-
Hi there
There is actually "Bounced Visits" segment you can select by default.
Go to Acquisition -> All Traffic and make sure the primary dimension selected is: Medium - so your data is grouped by paid, organic, direct etc.
Click the drop down arrow next to the default All Visits section at the top of the page and then click on the "Bounced Visits" tab to highlight it. You can deselect All Visits at this point or use it to compare.
You should be left with a report of the amount of bounced visits per medium type, which is hopefully what you're after.
Hope this helps.
-
Here is a technique that may work for you.
In Google Analytics, you can go to:
Acquisition...
Keywords...
Organic... (Or paid)Sort by highest bounce rate.
You may see a lot of one-offs that may not be very relevant, so it's useful to add some filtering.
So, set some advanced filters, such as:
Site usage... Bounce rate... greater than 50
Site usage... Visits... greater than 5.
Which may filter out some of the noise.
Sort by bounce rate to see the highest bounce rate keywords.
Remember that more than half will be not provided, probably, but this will give you a sampling of keywords with the highest bounce rate.
Also, perhaps the bounce rate is high because they found what they wanted to know on that page very quickly. Sometimes a satisfied visitor bounces.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Adwords and Analytics Conversion Tracking within Adwords
I am trying to decide whether to setup conversion tracking in Adwords using the website/page as a source, or Analytics. I do understand the (basic) difference, however in tossing up the pro's and con's of each I would be grateful for some input. The advertiser is in the (offline) retail and service industry and so conversions being tracked include completing a form, making a booking etc - so it is no problem to implement the tracking snippet. My gut instinct is that Analytics is not as accurate as a reflection as the webpage (due to the way it records only the last conversion). Would it be a mistake to use both? (my concern is that double clicks will be recorded)
Paid Search Marketing | | E2E0 -
Return of investment on spend on google adwords
Hi Running an adwords campaign for a builders/construction company namely double glazing what sort of return of investment could I expect to get on a return of £4000 per month? I know its a million dollar question but any insight or thoughts would be appreciated, especially on tracking ROI for example in this case it's just leads via a contact form on potential conservatory, windows or doors work which would be followed up via phone and an onsite visit.
Paid Search Marketing | | offonhols0 -
A Call From Google (Not a Question but the Moderators said to Put this Here)
This is not going to be a long post but I wanted to get something out there that a lot of other business owners might not understand. I have several different PPC campaigns that my business partner and I personally run. The campaigns are all doing quite well with a high rate of return. Never has Google contacted me (other than for surveys, which I did wind up receiving 5 blue gym bags with the Google insignia on them) and never did I think they would. The campaign they called me on wasn’t a particularly large campaign. Right now the PPC spend is around 3000/month. I understand this isn’t a little bit of money, but at the same time it’s not in the millions like most of Google’s top sites. The thing that concerned me most was the reason for their call. A nice woman introduced herself and said that the campaigns were nicely run except for a few changes. She went on to tell me of a couple of updates in the PPC realm (this happened to me yesterday – Feb 28). She said within the past few months they were rolling out a new way to target their content network and for most people they were able to save 35% (that was a number she mentioned) with the tactics she was going to suggest. My background lies in mathematics and finance (somewhat related) and I tend to know when I am either being sold or being tricked into being sold. Through the whole list of things she mentioned that would help as she was walking me through she mentioned that it was a good idea to up the bid on the content network. That way we would have more chances of being seen and it would help with out conversions. This by itself seems like decent advice, but our bid for the content network is not cheap. If they are calling every small – medium business and telling them to up their bids, we are going to have a dilemma on our hands. The dilemma being that the AdWords placement is going to cost a heck of a lot more. She said that even if we up our bid, we are not likely to pay the full amount. She wants us to have a repeat conversation on Monday. One side of me was a little upset after the conversation but all they are doing is simply up-selling. They are raising the rates through what I guess are fair business practices. A lot of business owners might just take the advice of a Google representative and not think twice about it. This means we have thousands to hundreds of thousands of people at this very moment upping the bid on their content network. If they can even get a small proportion of people to increase their bids - let's say 10% - the other 90% will start getting less shows and eventually increase their bids. Also, the people that have higher bid amounts in but aren't paying the full amount will start getting closer and closer to the amount they put in as their maximum bid. This wouldn’t be alarming to me but this is the first and only time I have ever heard from a Google representative. I can’t say I didn’t see this coming but at the same time I was definitely taken aback. I am curious to know what the MOZ community has to say.
Paid Search Marketing | | JacobEdward0 -
How can i track keywords of Google Product Listing Ads in Google Analytics
I have thousands of products in my feed to Google Shopping (Google Merchant Center). I have also set utm source, medium and campaign in URL. I have integrated my Google Adwords(With Auto Tagging) with my Google Merchant Center. My Question is, I can see campaign in google analytics but inside campaign i am not able to see keywords (From which those click are being received) I wonder to know that does anyone can help me to track Product Listing Ads keywords in Google Analytics. Thanks,
Paid Search Marketing | | CommercePundit0 -
Google Remarketing Tag
Is the code snippet for a Google Remarketing Tag specific to one domain, or will it collect the audience list for any webpage(s) of any domain? Best,
Paid Search Marketing | | ChristopherGlaeser
Christopher0 -
Same term and landing page, very different bounce paid vs organic
Hi guys, I have an 85% bounce rate on a ppc term and ad, vs a 51% bounce rate for the same term via organic. Same term, same landing page. Any thoughts why? Cheers, Jez
Paid Search Marketing | | jez0000 -
Linking Adwords to Analytics for Multiple Clients
what is the best practice for this? Right now everything is under many different passwords and logins, yet conforming them all to one comes with a bunch of loopholes and bumps along the way. Does anyone know how to get a few clients under the same username and password (linking the AdWords and Analytics for each of them)?
Paid Search Marketing | | imageworks-2612900 -
What are the best sources for finding competitor PPC spending by category?
Can anyone provide sources for gathering paid search advertising spend for competitors, preferably by category? Thank you.
Paid Search Marketing | | JoeAmadon0