Open Site Explorer Not Providing Data
-
Is something wrong with Open Site Explorer as I am not getting any social and other data? Is this a problem that will be fixed in the next couple of hours? Is this a bigger issue?
Thanks,Scott
-
Hi Scott,
Have you checked your spam folder? I'm looking at the help desk, and do see that we answered you on May 14th.
-
I have submitted 2 help/contact requests and none have been answered. Im not having a great experience here!
-
No... I am just getting now data. You can see that I am logged in, in the first screenshot.
Please fix this ASAP!
-
Hey Scott,
Are you seeing a message like this: http://screencast.com/t/2Aj4Ktv4?
If we haven't yet discovered the URL you're searching on, you'll see that message indicating the URL is not in the index yet.
Or are you seeing a different error? If you'd like us to dig in further and don't want to publish the Open Site Explorer search on Q&A, feel free to send us a Help Desk inquiry here: https://moz.com/help/contact
Thanks!
Carin
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Backlink not showing on Link Explorer
Hello, Our team have been doing link building for a month, however non of the links are coming up in MOZ Link Explorer. We used link tracker to check, and it is not linking back. when checking on the other blog's site, they are linking back but we are unable to see it in moz. For example:
Link Explorer | | WAUBIKE
Indiegogo: https://www.indiegogo.com/projects/wau-the-best-feature-packed-smart-ebike#/
NewAtlas: https://newatlas.com/wau-ebike-affordable/56791/ These both links are linking back to us at www.waubike.com, and we can see it on google web masters, but we cannot see it on Moz? We have checked our server and they confirmed they are not blocking Moz's crawlers. Anyone else have this issue ?0 -
WP Events Calendar Creates URLs Too Long in Site Crawler
My travel/tourism site is on WP and using an Events plugin that ads a calendar of events to many pages. The MOZ crawler is indexing almost 46K links with a URL too long, but the site only has about 3.8K pages indexed in Google. I can tell MOZ is indexing the same pages over and over again but just adding a random calendar month and year. Here are some examples. https://www.visitcurrituck.com/four-day-stay/?full=1&long_events=1&country[0]=US&ajaxCalendar=1&mo=10&yr=2003 https://www.visitcurrituck.com/four-day-stay/?full=1&long_events=1&country%5B0%5D=US&ajaxCalendar=1&mo=10&yr=2034 https://www.visitcurrituck.com/beach-houses-family-time/?full=1&long_events=1&country%5B0%5D=US&ajaxCalendar=1&mo=1&yr=1873 Any advice on how to prevent MOZ from indexing this way? I don't believe that Google is seeing this also, but maybe they are. I just know my site has over 63K issues and I'm sure at least 75% or more is because of the way they are picking up on the events calendar. Thanks!
Link Explorer | | CinivaAgency1 -
Moz crawling http rather than https site
Our site is secure but when I ask moz to crawl it by giving the root domain including https moz insists on crawling the non secure version. How do i force it to crawl the secure version?
Link Explorer | | media12340 -
Difference on full and partial URLs in Open Site Explorer?
Hi, I am pretty new to SEO and it might show. Here is my question, regarding the difference on "full and partial" urls in Open Site Explorer (OSP). That is, the difference on http://www.mywebsite.com and http://mywebsite.com. I get very similar results for the two variations, but not exactly the same. That suggest to me that OSP most of the time find the same links regardless of whether the url put into the search field is full or partial. But not all the time. Can anyone clarify? Thx in advance
Link Explorer | | plovski0 -
Open Site Explorer not attributing page authority
Hi there, I have been having an issue with OSE attributing page authority to one of the sites I have been looking at. The homepage page authority is fine but any page after this does not have any according to OSE. I have been in touch with Moz and they have stated it's because there are no external or internal links pointing to any of these pages. However, I know that their are internal links pointing to these pages from the homepage in the nav. The domain is: https://healys.com/ If anyone has any ideas what may be going on that would be great. Thanks!
Link Explorer | | Alice-20160 -
How does spammy linked site have zero spam score?
I came across a law firm site with hundreds of horrible spam links to it. Of the 3330 links, all but 231 links have anchor text that has to do with "jordan 11s for sale". I'm trying to see how useful the moz spam score is, but clearly it's not reliable if this site has a score of zero. Many of the obviously spammy sites linking to it also have low to zero spam scores, although there are plenty in the 5-10 range. (see attached image). I also noticed that many sites were legit sites, but if you look at the source code, there's tons of hidden spam links in the code (e.g., www.chickasawgardens.net) Why would this site have a zero spam score? If you're curious, put it into open site explorer and have a look. It's a law firm based in Pennsylvania, most anchor text has to do with jordan sneakers and most links are foreign: penn-criminallawyers.com Is the spam score too lenient? Is the moz tool unable to find spam links coming from legitimate sites with hidden spam links? DrokMbP
Link Explorer | | usDragons0 -
How can I run a refresh in open site explorer?
I went and corrected some issues related to the spam flags. it looks like my sites results are cached and I"d like to refresh them.
Link Explorer | | Papathrust0 -
[No Title] for all Top Pages at Open Site Explorer
49 out of the top 50 pages of the domain www.parallels.com shows [No Title]. I find this to be a major concern. Pages have long been established, title tags haven't changed recently. Am seeing a fair amount of 301 and 404s showing up, but actual OK 200 pages still showing [No Title]. Also seeing some decreases in organic search traffic at Google. Might there be a correlation?
Link Explorer | | ChristianMKG0