Calling all those that know about Trust Pilot
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I've long been considering using Trust Pilot (or another form of customer feedback service) to gather reviews for my websites.
At the moment my main website has 0 reviews.
Is it worth promoting the Trust Pilot link to my customers after they have converted to encourage them to leave feedback even **if **I do not have a Trust Pilot account?
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We've just started using Trust Pilot at www.refreshcartridges.co.uk.
We've only been using it for two weeks or so but as I see if there are two potential issues with providing a link but not paying for the service:
- Unless your customers have used TrustPilot in the past it may look like you're writing reviews of your own website since they will be new users, will only have one review to their name and won't be verified buyers.
- I don't believe they will share the reviews of your site with Google unless you subscribe. As such the only people seeing the review will be other Trustpilot users.
Apart from that I suppose something is better than nothing, especially if it's free.
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