Goals tracking across subdomains
-
Hi all,
I'm having some trouble with regards to setting up goals tracking in Analytics across subdomains and was hoping that someone could help me out.
Okay I work for an insurance company and we use a Quote & Buy portal for our insurance policies. Our website - www.example.com sends the traffic to quotes.example.com. Both of these sites have the same Google Analytics tracking ID. The quotes.example.com has no duplicate URLs which appear one our website, therefore I only set up the account to only include the hostname for each.
Does this sound correct?
The goals issue is if I now set up a goal in the quotes.example.com account, someone comes to www.example.com via Google and then clicks through to our journey and completes, will this count as a referral from www.example.com or as a goal from Organic?
I'm totally stuck so any help would be appreciated.
Thanks
Ben
-
If you are seeing a break then something is causing it between your sub-domains, is there an auto-loading interstitial page or redirect of some kind being used?
I recommend Tag Manager as it makes defining click based events easier and the Tag Assistant tool for Google Chrome can be very useful in figuring out what is causing weird problems with your Google Analytics and other on site tools.
-
Hi,
Thanks for the response!
I set up the GA account roughly over a year ago, however, both subdomains have the same tracking ID/code, so shouldn't be any issue there.
Also as they aren't different domains, but subdomains, why would I need cross domain tracking - or am I being stupid?
How can Google Tag Manager help?
Thanks
Ben
-
Ben,
I assume you set up your GA account awhile ago and are still using the old code, you have two options to fix this. The first is you can keep your old code but change it to also have cross domain tracking, the other, and better option is that you upgrade your tracking to use the most current version as you will need to do this eventually.
I also recommend looking into Google Tag Manager as it allows for easy advanced tracking implementations.
Cross domain guide for analytics.js: https://developers.google.com/analytics/devguides/collection/analyticsjs/cross-domain
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Change Phone Number Based on Traffic Source + Ping URL for Call Tracking Number
Hi Everyone, Is there a tool that can change the phone number on a web page based on the visitor source (i.e., direct, organic, paid, etc.)? I'd like to implement a solution like this with different call tracking numbers based on the visitor source. We use the Google suite for our analytics (GA, GTM, Google Data Studio, Google Optimize is also an option as well). - Also, is there a good call tracking service that will ping a URL each time the phone number is called so that we can track these calls as events in GA? The majority of our visitors use a desktop PC and dial in the number on the screen rather than clicking (tapping) on it from a mobile device. Thanks, Andy
Reporting & Analytics | | AndyRCWRCM0 -
Do Lot of Tracking via Tag manager Increase Bounce Rate?
Hello Expert, I am doing lots of tracking for my ecommerce site but I am not sure reason for increase in bounce rate as my traffic also increase but I want to make sure that my tracking not affecting my bounce rate. I do tracking via page views, events, custom html, etc so for all the applicable tags Non-Interaction Hit - I set "True" so I am right here? Thanks!
Reporting & Analytics | | dsouzac0 -
Analytics - Video Tracking
Hello, As i've ended up confusing myself, I thought I would ask the moz community whether i'm on the correct track! I'm wanting full GA tracking on individual videos from our destination URL. In short I need the name of each video to have specific tracking. Example;
Reporting & Analytics | | Whittie
Video 1 (Apples)
Video 2 (Oranges)
Video 3 (Pears) We need to be able to see the amount of plays per session, per video. As well as any extras if possible, such as;
Watched 25%, watched 50%, watched 75%, video complete, video paused. If the following script is used; https://github.com/sanderheilbron/vimeo.ga.js As well as using the Google URL builder (https://support.google.com/analytics/answer/1033867?hl=en-GB) , what would be the best way to set each video to see the statistics within Google Analytics, so I can see how many plays the 'Apples' video has had. I think it is the ordering of the 'event, campaign, label etc' which has confused me. Many Thanks for any replies in advance, I appreciate it.0 -
Google Shopping tracking as organic traffic - help!
Hey guys, I have an eCommerce client who sometimes runs Google PLA and Google Shopping campaigns. However, we don't run his AdWords for him, just do his SEO. At the moment, the Shopping campaigns track as organic traffic within Analytics. And I can't see any way to change this! It's so infuriating. How do I change this? Thanks!
Reporting & Analytics | | jasarrow0 -
Registration tracking with Google Analytics
Hi everyone, I want to track user registrations with Google Analytics for a customer's website. The thing is after registration visitors are not directed to a specific page, so I can't set it as a goal. I thought of tracking submit button with event tracking, but that data would not be true as a visitor may click it more than once, and there's the login with facebook and twitter thing. Before convincig customer to create a registration confirmation page, I want to make sure there's no other way as they don't want to make any changes to the current website. Any ideas?
Reporting & Analytics | | ugurcanuzer0 -
Need help setting up a Google analytics goal.
I'm just now getting my feet wet with the goals in GA. I'm trying to figure out how many visitors to a certain page, click on a certain link (which takes them no a certain page on my site.) What's the best way to go about this? Thanks.
Reporting & Analytics | | NoahsDad0 -
Campaigns: How to Decide What to Track?
Hi There! I'm new to SEOMoz, but not completely new to SEO. A bit of background: 9 year old content site, medium traffic (low 7 figures unique visitors yearly) with about 85% coming from SE traffic. (It was 75% but Panda seems to have bumped that up.) I've created this with zero keyword research. I just built a site that I would have liked to have found online. It's a weight loss/fitness website with tools, calculators and articles. I'm going to be working harder on getting traffic from other sources, but I signed up here because I want to make sure I'm taking full advantage of my site when it comes to SEO. Having said that, I'm at a loss as to what to do with a campaign. My site is huge, with thousands of pages and keywords. I started a campaign, threw in a few keywords and some competitors just to get started, but this seems so...directionless. How do I figure out what I want to analyze? Thanks! Suzanne
Reporting & Analytics | | Suzany0 -
How do I track a PDF?
I have this eBook in PDF and I don't know how to track it: http://www.shipoverseas.com/PDFs/how-to-buy-a-car-in-usa-and-ship-it-overseas.pdf I ultimately want to do like SeoMoz in their Ranking Reports: Export to PDF Anybody have a quick idea on how to do this?
Reporting & Analytics | | Francisco_Meza0