Q&A Question showing as answered when it is not
-
Yeh, that question at http://moz.com/community/q/onpage-grader-says-site-unreachable
is not actually answered even though someone has marked it as such. Don't know how to mark it as not.
Just annoying, as it may prevent someone else chime in with new information now I have updated it with some more info myself as I am just trying to get this resolved.
-
Thanks.
But from what I read elsewhere, and what I am seeing I think it is unrelated to rogerbot being caught in the firewall and more likely a https SSL certificate issue.
-
Hi Jonathan,
I went ahead and changed the status of that question to "Unanswered."
Know, though, that the answer Sean provided may be the best we can do at this point.
-
Hi Jonathan,
The moment an answer is marked as a good answer and/or endorsed by Moz Staff it automatically gets the status Answered
rgds
Dirk
-
If a response was marked as a good answer or staff endorsed, it will show as answered. I think if you go in to edit the question you can change it from answered to unanswered.
In my experience most people will still view and respond to questions if they think they have a helpful answer
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Top pages > PNGs, JPGs & PDFs > What to do?
After exporting Top pages list in Moz Pro, I noticed lots of pages with high PA (page authority) are actually random images (.png & .jpg) and documents (.pdf). Question 1: Should I make a redirect 301 from an image/document to the actual webpage? If not, what should I do to keep the ranking, but point the URL to the correct place? In addition, lots of highly ranking URLs are actually outdated. They are coming from the old website. I switched to the new one more than a year ago. Question 2: If I create a 301 redirect from the old URL to the new one, will I keep the high ranking? Thanks,
Moz Bar | | Flowrox
Anja0 -
MozBar shows country incorrectly
My site is hosted in Reston, VA yet the MozBar shows the Canadian flag next to the URL. Does anyone know why this is happening? Screen-Shot-2016-06-16-at-9.29.07-AM.png
Moz Bar | | sbapts0 -
Moz Crawl Test Tool - SEO Web Crawler showing up with no details
So basically I have ran the Moz Crawl Test tool twice for this url "bubblingwithenergy.info" and both times the report has listed 1 URL when there is obviously a lot more if you check the site. My question is, why is the Moz Crawl only reporting 1 URL when there are heaps? Is there a possibility it is being blocked and if so what would be blocking it? This website is using a CMS called Infusion and it is based off CMSMS (CMS Made Simple). Any answers would be greatly appreciated. Cheers
Moz Bar | | KBB_Digital0 -
Why does it show (in Moz) that we don't have any meta descriptions on our site when we do?
We have over 1,330 pages that say we are "Missing Meta Description Tag" when I spot check all of them have meta descriptions? Can you please explain to me why Moz is picking up that we do not have meta descriptions when we do. Our website http://www.betheboss.ca Please help. I would like a accurate measure of meta descriptions that are missing.
Moz Bar | | BeTheBoss0 -
How do you feel when Moz marks one of your questions as "answered?"
Hi everyone, This is not meant to be snarky at all, so I just want to preface my question with that. So, since the new re-branded Moz rolled out last year, I'm sure many of you have noticed that if you ask a question and it is answered by a Moz associate, your question is marked as "answered." I'm sorry, but I don't like this. Here's why, I'm the one who asked the question. I should be the one who determines if the answer was adequate for me, or if it didn't sufficiently answer my question. This is particularly true when my question doesn't have to do with a customer service issue or a Moz tool question. If I ask a question about SEO, Content, CRO, marketing or any other subject, I feel like it should be me and only me who determines whether or not I feel like my question is answered. In addition to this, Moz is actually depriving themselves of useful UGC by shutting down questions in this way. How? Because when the rest of us who frequent the Q & A see a question that's already been marked as "answered" we tend not to open it, read it and respond, because we think that person has already gotten what they needed....when in fact, it could be that a Moz associate has jumped in and marked their question as answered when it really wasn't. Consequently, we all miss out. I propose/move that Moz associates can only mark questions as "answered" when they pertain directly to Q & A about Moz tools, service and support. All other questions must be marked as "answered" only by the asker or closed as "answered" after they have been dormant for 6 months or more. Can I get a second (motion) ?
Moz Bar | | danatanseo4 -
Moz Rank Tracker - showing deleted subdomains results for entered keywords
We have recently deleted subdomains because they were causing duplicate page errors but now the Moz rank tracker is showing the subdomain key word results even instead of the exact url we entered. So for example wine cellar is showing up for a deleted subdomain (winecellar.vigilantinc.com) instead of the entered exact url of (vigilantinc.com/winecellars/) Please advise. Thanks!
Moz Bar | | KristyFord0 -
Moz showing warnings for each dynamic link despite canonicalization?
As you can see in the attached image, Moz is showing a warning for each dynamic URL despite a rel=canonical tag. Is this by design? If so, it is frustrating seeing as it is really just the one page with many links . . . 9h5oDmr.png
Moz Bar | | BlueLinkERP0 -
Why still the moz index showing "Next Update on August 26, 2013"?
I have been waiting to see the updated authority metrics from Opensiteexplorer.org. But still it is showing old data. and showing "next index update: August 26, 2013" as the date is 27th August today. Is there any delay in update?
Moz Bar | | Bala_K2